Dementia Care Home

Nightingales Care Ltd

355a Norbreck Road, Thornton Cleveleys, Lancashire, FY5 1PB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds55
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-08-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe moments of genuine kindness here — staff who chat and joke with residents, helping them feel at ease. Some relatives speak warmly about seeing their loved ones encouraged toward independence where possible, with staff taking time to understand each person as an individual.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-08-24

  • Is this home safe?

    Not yet rated
    The inspection awarded a Good rating for Safe. Beyond this overall judgement, the published report text does not include specific observational detail about staffing levels, medicines management, infection control practices, or falls recording for this domain. The home is a nursing home, which means a registered nurse is required on site at all times, providing a structural safety baseline that a residential-only home does not offer. No concerns or breaches were identified.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection awarded a Good rating for Effective. The published report text does not provide specific detail about care plan content, GP access arrangements, dementia training, or how the home manages nutrition and hydration. The home's registration covers a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments, which requires staff to hold relevant competencies across several areas. No concerns were identified.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection awarded a Good rating for Caring. No specific inspector observations, resident quotes, or family testimonies are available in the published report text to illustrate what kind interactions look like day to day in this home. A Good rating in this domain means inspectors did not find evidence of poor practice, but the level of warmth and dignity in ordinary moments, how staff greet your parent in the morning, whether they move without hurry, whether they use preferred names, is not captured here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection awarded a Good rating for Responsive. The published report text does not describe the activities programme, one-to-one engagement for people who cannot join groups, how individual preferences are incorporated into daily life, or how the home handles complaints. The home cares for a broad mix of people with different needs, which makes responsiveness to individual preferences especially important. No concerns were identified.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection awarded a Good rating for Well-led. A registered manager, Ms Carole Elaine Harrison, is named on the registration, and a nominated individual, Mr Timothy Kayode Ogunleye, is identified as the organisational oversight contact. A Good rating in this domain means inspectors found satisfactory governance, culture, and accountability arrangements. No specific detail about management visibility, staff culture, learning from incidents, or family communication is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for sensory impairments, physical disabilities and mental health conditions. They're set up to care for both younger adults under 65 and older residents. Staff here have experience supporting residents living with dementia, understanding the unique challenges this brings. The home accepts residents at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Nightingales Nursing Home was rated Good across all five inspection domains at its most recent assessment in July 2025, which is a positive baseline. However, the published report text available for this analysis contains very limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe moments of genuine kindness here — staff who chat and joke with residents, helping them feel at ease. Some relatives speak warmly about seeing their loved ones encouraged toward independence where possible, with staff taking time to understand each person as an individual.

Lens 02

What inspectors have recorded

The management team stays in regular contact with families, providing detailed updates about daily life and activities. Some relatives appreciate the frequent communication and the way leadership engages directly when questions arise.

Lens 03

How it sits against good practice

If you're considering Nightingales, visiting in person will help you get a feel for whether it's the right fit for your family.

DCC Recommendation

Worth a visit

Nightingales Nursing Home at 355a Norbreck Road, Thornton Cleveleys was assessed as Good across all five inspection domains at its most recent inspection on 31 July 2025, with the report published on 6 October 2025. A registered manager is named and in post, the home holds a nursing registration (meaning a qualified nurse is required on site at all times), and it is registered to care for people living with dementia, mental health conditions, physical disabilities, and sensory impairments alongside older and younger adults. A consistent Good rating across every domain is a meaningful baseline and puts this home in a stronger position than many. The main limitation of this report is that the published inspection text available for this analysis contains almost no specific observational detail: no quotes from your parent's peers or their families, no descriptions of staff interactions, no evidence about food, activities, staffing ratios, or the physical environment. A Good rating tells you the inspectors found no significant concerns, but it does not tell you what daily life here actually looks like. Before making a decision, visit in person, arrive at a mealtime if you can, ask to see last week's actual staffing rota including night shifts, and ask the manager directly about dementia training content and how families are kept involved in care. The checklist below sets out the specific questions worth raising.

The three questions to ask when you visit

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In Their Own Words

How Nightingales Care Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Nightingales Care Ltd says about itself

Where families find thoughtful support for complex care needs

Nightingales Nursing Home – Your Trusted nursing home

When someone you love needs specialist nursing care, finding the right place matters deeply. Nightingales Nursing Home in Thornton Cleveleys supports residents with various needs, from physical disabilities to dementia and mental health conditions. The home welcomes both younger adults and those over 65, creating a diverse community where different care needs are understood.

Care & specialisms

Who they care for

    The home provides specialist support for sensory impairments, physical disabilities and mental health conditions. They're set up to care for both younger adults under 65 and older residents.

    How they describe their dementia care

    Staff here have experience supporting residents living with dementia, understanding the unique challenges this brings. The home accepts residents at different stages of their dementia journey.

    “If you're considering Nightingales, visiting in person will help you get a feel for whether it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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