Poets Mews Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds80
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2021-12-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe walking into a relaxed atmosphere where staff stop to chat and really get to know residents. The team here seems to have that knack for remembering what makes each person tick. There's live entertainment bringing energy to the week, plus yoga sessions, quizzes, and visits from local nursery children that spark lovely interactions.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2021-12-08
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2021 inspection. This domain covers training, care planning, health monitoring, nutrition, and access to healthcare professionals. The home lists dementia as a specialism, which means staff should have relevant training in place. The published report does not include specific detail on training completion rates, care plan quality, GP access arrangements, or how food and nutrition needs are assessed.Is this home caring?
The Caring domain was rated Good at the October 2021 inspection. This domain covers staff warmth, dignity, respect, and whether people are supported to maintain their independence. The published report contains no inspector observations of staff interactions, no resident quotes about how they feel treated, and no specific examples of practice in this area. The Good rating indicates inspectors found no concerns.Is the home responsive?
The Responsive domain was rated Good at the October 2021 inspection. This domain covers activities, individual engagement, complaint handling, and end-of-life care planning. The published report does not include specific examples of activities offered, evidence of one-to-one engagement, or detail on how the home tailors its programme to individual interests and abilities. No concerns were recorded in this domain.Is the home well-led?
The Well-led domain was rated Good at the October 2021 inspection. The home is operated by Artisan Care Clevedon Limited. A registered manager and a nominated individual were named in the registration record. This domain covers governance, culture, staff empowerment, and learning from incidents. The published report does not include specific detail on any of these areas, and no concerns were recorded.
Source: CQC inspection report →
What the evidence base says
Poets Mews provides residential care for adults over and under 65, including those with physical disabilities. The home also offers specialist dementia care. The home has dedicated dementia care facilities. Families considering dementia care here should visit to see how the specialist support works in practice and discuss their loved one's specific needs with the team. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Poets Mews Care Home received a Good rating across all five domains at its October 2021 inspection, but the published report contains very limited specific detail, so scores reflect general compliance rather than rich, observable evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a relaxed atmosphere where staff stop to chat and really get to know residents. The team here seems to have that knack for remembering what makes each person tick. There's live entertainment bringing energy to the week, plus yoga sessions, quizzes, and visits from local nursery children that spark lovely interactions.
What inspectors have recorded
Staff create an atmosphere where residents feel genuinely seen and heard. The team brings patience and understanding to their work, taking time for those personal touches that make the difference.
How it sits against good practice
Every family's journey is different, and finding the right fit takes time. A visit to Poets Mews will help you get a feel for whether this could be the right place for your loved one.
Worth a visit
Poets Mews Care Home, at 2 Cherry Avenue in Clevedon, was rated Good across all five inspection domains at its most recent inspection in October 2021, with the report published in December 2021. A review of available information in July 2023 found no reason to reassess that rating. The home is registered for up to 80 beds and lists dementia, physical disabilities, and care for adults both over and under 65 as specialisms. A named registered manager and a nominated individual were in post at the time of inspection. The main limitation of this report is that the published text is very brief and contains almost no specific inspector observations, resident testimony, or family quotes. A Good rating is genuinely meaningful, but without supporting detail it is difficult to explain what Good looks like day to day in this particular home. The inspection is also now more than three years old, which means staffing, management, and culture may have changed. Before making a decision, visit in person, ask to meet the registered manager, and request the most recent staffing rota so you can check night-time cover for this large home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Poets Mews Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Poets Mews Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where welcoming staff create moments that matter in Clevedon
Compassionate Care in Clevedon at Poets Mews Care Home
Step through the doors of Poets Mews Care Home in Clevedon and you'll find staff who take time to chat, remember the little things, and bring genuine warmth to daily life. This modern home brings together comfortable surroundings with a team focused on building real connections. Set in the South West, it's become a place where residents find both comfort and companionship.
Who they care for
Poets Mews provides residential care for adults over and under 65, including those with physical disabilities. The home also offers specialist dementia care.
The home has dedicated dementia care facilities. Families considering dementia care here should visit to see how the specialist support works in practice and discuss their loved one's specific needs with the team.
“Every family's journey is different, and finding the right fit takes time. A visit to Poets Mews will help you get a feel for whether this could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Poets Mews Care Home received a Good rating across all five domains at its October 2021 inspection, but the published report contains very limited specific detail, so scores reflect general compliance rather than rich, observable evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe walking into a relaxed atmosphere where staff stop to chat and really get to know residents. The team here seems to have that knack for remembering what makes each person tick. There's live entertainment bringing energy to the week, plus yoga sessions, quizzes, and visits from local nursery children that spark lovely interactions.
What inspectors have recorded
Staff create an atmosphere where residents feel genuinely seen and heard. The team brings patience and understanding to their work, taking time for those personal touches that make the difference.
How it sits against good practice
Every family's journey is different, and finding the right fit takes time. A visit to Poets Mews will help you get a feel for whether this could be the right place for your loved one.
Worth a visit
Poets Mews Care Home, at 2 Cherry Avenue in Clevedon, was rated Good across all five inspection domains at its most recent inspection in October 2021, with the report published in December 2021. A review of available information in July 2023 found no reason to reassess that rating. The home is registered for up to 80 beds and lists dementia, physical disabilities, and care for adults both over and under 65 as specialisms. A named registered manager and a nominated individual were in post at the time of inspection. The main limitation of this report is that the published text is very brief and contains almost no specific inspector observations, resident testimony, or family quotes. A Good rating is genuinely meaningful, but without supporting detail it is difficult to explain what Good looks like day to day in this particular home. The inspection is also now more than three years old, which means staffing, management, and culture may have changed. Before making a decision, visit in person, ask to meet the registered manager, and request the most recent staffing rota so you can check night-time cover for this large home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Poets Mews Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Poets Mews Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where welcoming staff create moments that matter in Clevedon
Compassionate Care in Clevedon at Poets Mews Care Home
Step through the doors of Poets Mews Care Home in Clevedon and you'll find staff who take time to chat, remember the little things, and bring genuine warmth to daily life. This modern home brings together comfortable surroundings with a team focused on building real connections. Set in the South West, it's become a place where residents find both comfort and companionship.
Who they care for
Poets Mews provides residential care for adults over and under 65, including those with physical disabilities. The home also offers specialist dementia care.
The home has dedicated dementia care facilities. Families considering dementia care here should visit to see how the specialist support works in practice and discuss their loved one's specific needs with the team.
Management & ethos
Staff create an atmosphere where residents feel genuinely seen and heard. The team brings patience and understanding to their work, taking time for those personal touches that make the difference.
The home & environment
The home serves up good food with plenty of variety, keeping mealtimes interesting. Rooms are well-appointed and comfortable, with attractive décor throughout the building. Everything stays clean and welcoming in the communal areas.
“Every family's journey is different, and finding the right fit takes time. A visit to Poets Mews will help you get a feel for whether this could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
