Priory Care Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds38
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2017-10-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People visiting the home consistently mention the friendly nature of staff members. Families have observed carers playing games with residents and taking time to chat during the day. The atmosphere feels relaxed, with staff appearing genuinely engaged with the people they support.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2017-10-31
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2021 inspection. This covers training, care planning, nutritional care, and how well the home works with other health professionals including GPs. The home lists dementia as a specialism, which means inspectors would have assessed whether staff training reflects that. No specific detail about training content, care plan quality, or GP access arrangements is available in the published summary.Is this home caring?
The Caring domain was rated Good at the March 2021 inspection. This covers staff warmth, dignity, respect, and whether residents are supported to maintain their independence. Staff warmth is the single largest driver of family satisfaction in our review data. The published summary confirms a Good rating but does not include specific inspector observations about how staff interacted with residents, whether preferred names were used, or how staff responded to distress.Is the home responsive?
The Responsive domain was rated Good at the March 2021 inspection. This covers activities, engagement, how the home responds to individual needs, and end-of-life care planning. The home specialises in dementia and sensory impairment, which makes the quality of individual engagement particularly important. The published summary does not describe the activity programme, one-to-one engagement for residents who cannot join groups, or how end-of-life wishes are recorded and honoured.Is the home well-led?
The Well-led domain was rated Good at the March 2021 inspection, an improvement from the previous Requires Improvement rating. The home is run by DEMA Residential Homes Limited, with two named registered managers, Mrs Elaine Bismor and Miss Laura Bismor. Mrs Elaine Bismor is also the nominated individual. A family-led management structure with two named, accountable managers in place suggests leadership continuity. The published summary does not describe specific governance systems, how the home learns from incidents, or how staff are supported to raise concerns.
Source: CQC inspection report →
What the evidence base says
The home provides care for people over 65 with physical disabilities and sensory impairments. They also support residents living with dementia and offer respite care services. For those living with dementia, the home's emphasis on social activities and staff engagement can help maintain connection and stimulation. The team appears comfortable working with residents who have varying levels of cognitive ability. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Priory Care Residential Home scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five inspection domains. The score is held back by limited specific detail in the published findings, meaning several important areas cannot be independently verified from the inspection text alone.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
People visiting the home consistently mention the friendly nature of staff members. Families have observed carers playing games with residents and taking time to chat during the day. The atmosphere feels relaxed, with staff appearing genuinely engaged with the people they support.
What inspectors have recorded
Several families have praised the way staff handled end-of-life care, describing it as dignified and respectful. The team's approachable nature helps families feel comfortable raising questions or concerns. However, one family experienced serious issues during a respite stay, including concerns about hydration and nutrition monitoring, which suggests oversight procedures may benefit from review.
How it sits against good practice
If you're considering Priory Care, visiting in person will give you the clearest sense of whether it feels right for your family member.
Worth a visit
Priory Care Residential Home at 11 Priory Road, Cottingham was rated Good across all five inspection domains at its most recent inspection, carried out in March 2021 and published the same month. This is a meaningful improvement on its previous Requires Improvement rating and covers safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia, physical disabilities, and sensory impairment for adults over 65, and is run by a family-led management team with two named registered managers. The main uncertainty here is the level of published detail. The inspection report summary available for this home does not include direct inspector observations, resident or relative quotes, or specific examples behind each rating. That means the Good ratings are confirmed but not yet fully explained in a way that allows families to dig deeper from the paperwork alone. Before choosing this home for your parent, visit in person, ask to see last week's actual staffing rota rather than the template, and speak directly to the manager about how the home has changed since the previous Requires Improvement rating and what specific improvements were made.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Priory Care Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Priory Care Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create warm atmosphere in traditional Cottingham home
Priory Care Residential Home – Expert Care in Cottingham
Families visiting Priory Care Residential Home in Cottingham often mention how welcoming they find the staff. This traditional care home specialises in supporting older people with various needs, including those living with dementia. While most families speak positively about the care their loved ones receive, it's worth noting that experiences can vary.
Who they care for
The home provides care for people over 65 with physical disabilities and sensory impairments. They also support residents living with dementia and offer respite care services.
For those living with dementia, the home's emphasis on social activities and staff engagement can help maintain connection and stimulation. The team appears comfortable working with residents who have varying levels of cognitive ability.
“If you're considering Priory Care, visiting in person will give you the clearest sense of whether it feels right for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Priory Care Residential Home scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to Good across all five inspection domains. The score is held back by limited specific detail in the published findings, meaning several important areas cannot be independently verified from the inspection text alone.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
People visiting the home consistently mention the friendly nature of staff members. Families have observed carers playing games with residents and taking time to chat during the day. The atmosphere feels relaxed, with staff appearing genuinely engaged with the people they support.
What inspectors have recorded
Several families have praised the way staff handled end-of-life care, describing it as dignified and respectful. The team's approachable nature helps families feel comfortable raising questions or concerns. However, one family experienced serious issues during a respite stay, including concerns about hydration and nutrition monitoring, which suggests oversight procedures may benefit from review.
How it sits against good practice
If you're considering Priory Care, visiting in person will give you the clearest sense of whether it feels right for your family member.
Worth a visit
Priory Care Residential Home at 11 Priory Road, Cottingham was rated Good across all five inspection domains at its most recent inspection, carried out in March 2021 and published the same month. This is a meaningful improvement on its previous Requires Improvement rating and covers safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia, physical disabilities, and sensory impairment for adults over 65, and is run by a family-led management team with two named registered managers. The main uncertainty here is the level of published detail. The inspection report summary available for this home does not include direct inspector observations, resident or relative quotes, or specific examples behind each rating. That means the Good ratings are confirmed but not yet fully explained in a way that allows families to dig deeper from the paperwork alone. Before choosing this home for your parent, visit in person, ask to see last week's actual staffing rota rather than the template, and speak directly to the manager about how the home has changed since the previous Requires Improvement rating and what specific improvements were made.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Priory Care Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Priory Care Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create warm atmosphere in traditional Cottingham home
Priory Care Residential Home – Expert Care in Cottingham
Families visiting Priory Care Residential Home in Cottingham often mention how welcoming they find the staff. This traditional care home specialises in supporting older people with various needs, including those living with dementia. While most families speak positively about the care their loved ones receive, it's worth noting that experiences can vary.
Who they care for
The home provides care for people over 65 with physical disabilities and sensory impairments. They also support residents living with dementia and offer respite care services.
For those living with dementia, the home's emphasis on social activities and staff engagement can help maintain connection and stimulation. The team appears comfortable working with residents who have varying levels of cognitive ability.
Management & ethos
Several families have praised the way staff handled end-of-life care, describing it as dignified and respectful. The team's approachable nature helps families feel comfortable raising questions or concerns. However, one family experienced serious issues during a respite stay, including concerns about hydration and nutrition monitoring, which suggests oversight procedures may benefit from review.
The home & environment
The home maintains good cleanliness standards, something families particularly value. While the corridors can feel quite dark, the communal areas provide spaces for residents to socialise and take part in activities together.
“If you're considering Priory Care, visiting in person will give you the clearest sense of whether it feels right for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
