Ravenhurst Residential Care Home – Sanctuary Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-05-23
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often comment on how residents seem content and engaged with life at the home. There's a sense that staff really pay attention to what makes each person comfortable, creating an atmosphere where people want to spend time rather than just receive care.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness65
- Activities & engagement82
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness75
What inspectors found
Inspected 2019-05-23
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2022 inspection. This rating covers staff training, care planning, access to healthcare, and nutrition. Inspectors were satisfied that staff had the knowledge and skills needed to support the range of people in the home, including those living with dementia, those with physical disabilities, and those with sensory impairments. Specific detail about dementia training content, GP access frequency, or how care plans are reviewed is not available in the published summary.Is this home caring?
The Caring domain was rated Good at the February 2022 inspection. Inspectors were satisfied that staff treated residents with kindness, respect, and dignity. The published summary does not include direct inspector observations of staff interactions, preferred name use, or how staff respond to distress. No resident or relative quotes appear in the published summary.Is the home responsive?
The Responsive domain was rated Outstanding at the February 2022 inspection, the highest rating available and awarded to a small minority of care homes nationally. This rating covers activities, individual engagement, responsiveness to changing needs, and end-of-life care. An Outstanding rating requires inspectors to find strong, specific evidence of genuinely personalised care rather than a standard group programme. The published summary does not reproduce the specific findings that led to this rating.Is the home well-led?
The Well-led domain was rated Good at the February 2022 inspection. Mrs Louise Palmer is the Nominated Individual and the home is run by Sanctuary Care Property (1) Limited. Inspectors were satisfied with the leadership, governance, and culture of the home. The published summary does not include detail about management tenure, staff turnover, how the home handles complaints, or how leadership has evolved since the 2022 inspection.
Source: CQC inspection report →
What the evidence base says
Ravenhurst provides specialist support for people with dementia, sensory impairments, and physical disabilities. They care for adults both under and over 65, offering flexibility for different care needs. For residents living with dementia, the home provides specialised care within their familiar environment. Staff understand the importance of routine and familiarity in dementia care, working to maintain each person's sense of security and wellbeing. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ravenhurst scores well on activities and engagement, where inspectors rated the home Outstanding, and solidly across care and safety domains. Scores in cleanliness, food, and healthcare reflect a lack of specific inspection detail rather than any identified concern.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how residents seem content and engaged with life at the home. There's a sense that staff really pay attention to what makes each person comfortable, creating an atmosphere where people want to spend time rather than just receive care.
What inspectors have recorded
Staff at Ravenhurst are known for their friendly, attentive approach to care. They respond quickly when residents need support and take time to understand individual preferences. This consistency in care quality extends to their respite provision, where short-term residents receive the same thoughtful attention.
How it sits against good practice
Finding the right care home takes time, and visiting Ravenhurst could help you understand if their approach matches what you're looking for.
Worth a visit
Ravenhurst Residential Care Home, at 21 Lickhill Road North in Stourport-on-Severn, was rated Good overall at its last inspection in February 2022, with an Outstanding rating for Responsive care, which is the highest rating available and is relatively rare. Inspectors were satisfied across all five domains, including safety, the quality of care planning, staff kindness, and leadership. The Outstanding Responsive rating is a meaningful signal that inspectors found strong, specific evidence of individualised, person-centred engagement rather than a generic activity programme. The main limitation of this report for families is that the published summary is brief and does not include direct inspector observations, resident quotes, or specific detail about night staffing, agency use, cleanliness, or food. The inspection is also now over three years old, which means the team and management may have changed. Before you make a decision, visit the home on a weekday afternoon, ask to see last week's actual staffing rota (not just the template), and ask what one-to-one engagement looks like for someone who cannot join a group activity.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Ravenhurst Residential Care Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets care in the heart of Worcestershire
Ravenhurst Residential Care Home – Expert Care in Stourport On Severn
When you're looking for residential care that feels genuinely welcoming, Ravenhurst in Stourport On Severn stands out for its warmth. This home has built a reputation for responsive, friendly care that helps residents feel settled and valued. Whether for long-term residence or respite stays, families find reassurance in the consistent standards here.
Who they care for
Ravenhurst provides specialist support for people with dementia, sensory impairments, and physical disabilities. They care for adults both under and over 65, offering flexibility for different care needs.
For residents living with dementia, the home provides specialised care within their familiar environment. Staff understand the importance of routine and familiarity in dementia care, working to maintain each person's sense of security and wellbeing.
“Finding the right care home takes time, and visiting Ravenhurst could help you understand if their approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ravenhurst scores well on activities and engagement, where inspectors rated the home Outstanding, and solidly across care and safety domains. Scores in cleanliness, food, and healthcare reflect a lack of specific inspection detail rather than any identified concern.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how residents seem content and engaged with life at the home. There's a sense that staff really pay attention to what makes each person comfortable, creating an atmosphere where people want to spend time rather than just receive care.
What inspectors have recorded
Staff at Ravenhurst are known for their friendly, attentive approach to care. They respond quickly when residents need support and take time to understand individual preferences. This consistency in care quality extends to their respite provision, where short-term residents receive the same thoughtful attention.
How it sits against good practice
Finding the right care home takes time, and visiting Ravenhurst could help you understand if their approach matches what you're looking for.
Worth a visit
Ravenhurst Residential Care Home, at 21 Lickhill Road North in Stourport-on-Severn, was rated Good overall at its last inspection in February 2022, with an Outstanding rating for Responsive care, which is the highest rating available and is relatively rare. Inspectors were satisfied across all five domains, including safety, the quality of care planning, staff kindness, and leadership. The Outstanding Responsive rating is a meaningful signal that inspectors found strong, specific evidence of individualised, person-centred engagement rather than a generic activity programme. The main limitation of this report for families is that the published summary is brief and does not include direct inspector observations, resident quotes, or specific detail about night staffing, agency use, cleanliness, or food. The inspection is also now over three years old, which means the team and management may have changed. Before you make a decision, visit the home on a weekday afternoon, ask to see last week's actual staffing rota (not just the template), and ask what one-to-one engagement looks like for someone who cannot join a group activity.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ravenhurst Residential Care Home – Sanctuary Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ravenhurst Residential Care Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets care in the heart of Worcestershire
Ravenhurst Residential Care Home – Expert Care in Stourport On Severn
When you're looking for residential care that feels genuinely welcoming, Ravenhurst in Stourport On Severn stands out for its warmth. This home has built a reputation for responsive, friendly care that helps residents feel settled and valued. Whether for long-term residence or respite stays, families find reassurance in the consistent standards here.
Who they care for
Ravenhurst provides specialist support for people with dementia, sensory impairments, and physical disabilities. They care for adults both under and over 65, offering flexibility for different care needs.
For residents living with dementia, the home provides specialised care within their familiar environment. Staff understand the importance of routine and familiarity in dementia care, working to maintain each person's sense of security and wellbeing.
Management & ethos
Staff at Ravenhurst are known for their friendly, attentive approach to care. They respond quickly when residents need support and take time to understand individual preferences. This consistency in care quality extends to their respite provision, where short-term residents receive the same thoughtful attention.
The home & environment
The home maintains high standards of cleanliness throughout, something that both professionals and families consistently notice. There's a programme of activities and events designed to keep residents engaged, though some visitors feel there's room to expand these offerings even further.
“Finding the right care home takes time, and visiting Ravenhurst could help you understand if their approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
