Dementia Care Home

Rosebery House

2 Rosebery Avenue, Eastbourne, Sussex, BN22 9QA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-11-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Relatives talk about how their loved ones settle in here for the long term — often staying for years rather than months. There's a sense that staff understand dementia isn't just about memory loss, but about maintaining dignity and connection.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-11-17

  • Is this home safe?

    Good
    Rosebery House was rated Good for safety at its October 2022 inspection. The previous rating in this domain was Requires Improvement, so this represents a genuine step forward. The published inspection text does not include specific observations about medicines management, falls prevention, infection control, or staffing ratios. A registered manager is named and in post. Beyond the rating itself, the inspection does not provide detail that allows a family to understand what changed or what was observed.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Rosebery House as Good for effectiveness, which covers training, care planning, healthcare access, and food. The previous rating in this domain was Requires Improvement. The published text does not describe the content of staff training, the quality or review frequency of care plans, how GP and specialist access works, or what food provision looks like. The home is registered as a dementia specialism, but no detail about dementia-specific practice is available from the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    Rosebery House was rated Good for caring at its October 2022 inspection, up from Requires Improvement. Caring covers staff warmth, dignity, respect, and how well the home supports independence. The published text contains no direct observations of staff interactions, no quotes from residents or relatives, and no examples of how dignity was maintained in practice. The rating is positive, but the evidence behind it is not visible in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated Rosebery House as Good for responsiveness, which covers activities, individualised care, and end-of-life support. The previous rating in this domain was Requires Improvement. No detail is available in the published text about the activities programme, how the home supports residents who cannot join group activities, or how end-of-life care is planned and delivered. The home is registered as a dementia specialism, but the published findings do not describe how activity provision is adapted for residents with advanced dementia.
    Verified by inspector
  • Is the home well-led?

    Good
    Rosebery House was rated Good for being well-led at its October 2022 inspection, having previously been rated Requires Improvement. A named registered manager, Mr Hamzeh Hani Shatnawi, is in post, alongside a nominated individual, Mr Hilen Shah. The published inspection text does not describe the manager's visibility on the floor, how staff are supported or able to raise concerns, what governance systems are in place, or how the home responded to the issues that led to the previous Requires Improvement rating. The improvement from Requires Improvement to Good across all five domains simultaneously suggests a meaningful change in leadership or approach.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Rosebery House specialises in dementia care and supports adults over 65. The team shows real understanding of dementia's complexities, tailoring their approach to each person's specific needs. Families who've navigated dementia care elsewhere often comment on the difference this makes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Rosebery House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very little specific detail, so many scores reflect a positive but general picture rather than strong verified evidence.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Relatives talk about how their loved ones settle in here for the long term — often staying for years rather than months. There's a sense that staff understand dementia isn't just about memory loss, but about maintaining dignity and connection.

Lens 02

What inspectors have recorded

The management team stays visible and hands-on, spending time with residents rather than hiding in offices. Families particularly value the support during difficult transitions, like when their relative returns from hospital or faces new challenges.

Lens 03

How it sits against good practice

Sometimes the best care homes aren't the flashiest — they're the ones where staff have time to really know your loved one.

DCC Recommendation

Worth a visit

Rosebery House in Eastbourne was rated Good at its most recent inspection in October 2022, published in November 2022. This is a significant improvement from its previous rating of Requires Improvement, and the fact that all five domains, safe, effective, caring, responsive, and well-led, moved to Good at the same time suggests a broad rather than patchy improvement. The home is registered to care for up to 30 adults over 65, including people with dementia, and has a named registered manager in post. The honest limitation here is that the published inspection text provides very little specific detail: no direct observations, no resident or relative quotes, and no examples of what the inspectors actually saw. A Good rating from this inspection tells you the home met the standard at that point in time, but it does not tell you what day-to-day life looks like for your mum or dad. This home warrants a visit where you ask focused questions. Pay particular attention to staffing levels overnight, how staff respond to distress in residents with dementia, and what a typical weekday looks like in terms of activity and engagement.

The three questions to ask when you visit

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In Their Own Words

How Rosebery House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Rosebery House says about itself

Where dementia care feels personal, not just professional

Dedicated residential home Support in Eastbourne

Families searching for dementia care in Eastbourne often find something special at Rosebery House. The conversations here go deeper than care routines — staff actually sit and chat with residents, learning their stories. It's the kind of place where your mum stays well-dressed and your dad's room stays spotless, but more importantly, where they're genuinely known.

Care & specialisms

Who they care for

    Rosebery House specialises in dementia care and supports adults over 65.

    How they describe their dementia care

    The team shows real understanding of dementia's complexities, tailoring their approach to each person's specific needs. Families who've navigated dementia care elsewhere often comment on the difference this makes.

    “Sometimes the best care homes aren't the flashiest — they're the ones where staff have time to really know your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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