Dementia Care Home

Sea Bank House

27 – 31 The Esplanade, Poulton Le Flyde, Lancashire, FY6 0AD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds23
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-11-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families notice that staff here are approachable and present when residents need them. There's a sense that team members make themselves available and respond well to individual needs.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-11-05

  • Is this home safe?

    Good
    The home was rated Good for safety at its last inspection. The published findings do not include specific detail about staffing ratios, medicines management, falls recording, or infection control practices. A registered manager is in post. The previous Requires Improvement rating has been resolved, though the inspection text does not specify what safety concerns existed before or how they were addressed.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its last inspection. The published findings provide no specific detail about care plan quality, GP access, dementia training content, or how food preferences are recorded and met. The home is registered as a dementia specialism, but the inspection text does not describe what this means in practice for how care is delivered.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its last inspection. The published findings include no specific inspector observations about staff interactions, use of preferred names, response to distress, or how privacy and dignity are maintained day to day. There are no resident or relative quotes recorded in the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its last inspection. The published findings give no specific detail about the activity programme, individual engagement for people with advanced dementia, how the home responds to complaints, or how end-of-life care is planned. The home has 23 beds, which is a scale at which individual attention should in principle be achievable.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its last inspection. A named registered manager, Miss Joanne Cato, is recorded as being in post. The home is owned and run by Mrs K Kalkat and Mr GS Nijjar. The published findings do not describe the management culture, staff feedback mechanisms, governance systems, or how the home monitors and improves quality on an ongoing basis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Sea Bank House provides residential care for people aged 65 and over, with particular experience in dementia care. The team here understands the specific needs that come with dementia. They work to create an environment where residents with memory challenges can feel secure and maintain their daily routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Sea Bank House holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, which is an encouraging trajectory. However, the published inspection findings contain very little specific detail, so scores reflect general compliance rather than confirmed strengths in the areas families care about most.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families notice that staff here are approachable and present when residents need them. There's a sense that team members make themselves available and respond well to individual needs.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting the right balance between offering activities and helping residents feel comfortable joining in takes real skill and attention.

DCC Recommendation

Worth a visit

Sea Bank House, a 23-bed residential home in Poulton-le-Fylde specialising in dementia care and care for older adults, was rated Good across all five inspection domains at its last inspection in November 2019, with the rating confirmed as still applying following a review of available information in July 2023. This is a meaningful improvement from a previous Requires Improvement rating, suggesting the home has worked to address whatever concerns were identified earlier. A named registered manager is in post, which is a positive governance sign. The main limitation of this report is that very little specific inspection detail is available in the published findings. That means the Good rating is confirmed, but there is almost nothing on record about what inspectors actually saw, heard, or measured in areas families care about most, such as staff warmth, food quality, activities, or night staffing levels. This does not mean those things are poor, but it does mean you will need to do your own due diligence on a visit. Bring the checklist above with you, ask for last week's actual staffing rota rather than a template, and spend time in the lounge watching how staff interact with residents before making your decision.

The three questions to ask when you visit

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In Their Own Words

How Sea Bank House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Sea Bank House says about itself

Friendly staff and regular activities in coastal Poulton care

Compassionate Care in Poulton Le Flyde at Sea Bank House

When you're looking for care that keeps your loved one engaged and comfortable, the balance between having activities available and making sure residents actually join in matters. Sea Bank House in Poulton Le Flyde focuses on providing varied activities and accessible staff support for their residents. This care home specialises in supporting people over 65, including those living with dementia.

Care & specialisms

Who they care for

    Sea Bank House provides residential care for people aged 65 and over, with particular experience in dementia care.

    How they describe their dementia care

    The team here understands the specific needs that come with dementia. They work to create an environment where residents with memory challenges can feel secure and maintain their daily routines.

    “Getting the right balance between offering activities and helping residents feel comfortable joining in takes real skill and attention.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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