Dementia Care Home

Barchester – Sherwood Lodge Care Home

Sherwood Way, Preston, Lancashire, PR2 9GA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds49
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-04-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families mention how welcoming the atmosphere feels when they visit, with staff who make time to chat and residents who seem genuinely content. The transition into care can be difficult, but people describe their relatives settling in remarkably well here. There's a sense that residents are treated as individuals, with staff taking time to understand what makes each person tick.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-04-24

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2021 inspection. This rating covers staffing levels, medicines management, infection control, and risk assessment. The home had previously held an Inadequate overall rating, meaning safety was likely a significant area of improvement. The published summary does not include specific observations about staffing numbers, falls management, or medicines practices.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2021 inspection. This domain covers training, care planning, healthcare access, and nutrition. Dementia care is listed as a specialism, which means inspectors would expect to see dementia-specific training and care plans that reflect individual needs. No specific training figures, care plan examples, or GP access details are included in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2021 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No direct quotes from residents or relatives are included in the published summary, and no specific inspector observations about staff interactions are described.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2021 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, and end-of-life care. No specific activity programme details, individual engagement examples, or end-of-life care references appear in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the March 2021 inspection. The home has a named registered manager (Mrs Tracy Anne Catterall) and a nominated individual (Mr Dominic Jude Kay), indicating a defined accountability structure. The improvement from a previous Inadequate rating to Good across all domains is a meaningful indicator of effective leadership. No further detail about management culture, staff feedback, or governance processes is included in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Sherwood Lodge provides residential care for adults over 65, including those living with dementia. While the home cares for residents with dementia, specific details about their approach to dementia care haven't been widely shared by families yet. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Sherwood Lodge holds a Good rating across all five inspection domains, which is meaningful given it previously held an Inadequate rating. However, the published inspection text contains very little specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families mention how welcoming the atmosphere feels when they visit, with staff who make time to chat and residents who seem genuinely content. The transition into care can be difficult, but people describe their relatives settling in remarkably well here. There's a sense that residents are treated as individuals, with staff taking time to understand what makes each person tick.

Lens 02

What inspectors have recorded

What stands out is how staff engage with residents — families notice the patience, the genuine interest, and the way carers remember personal details. The activities programme sounds particularly well-thought-out, with coordinators who adapt things to suit different interests and abilities. Though there have been some staff changes over the past year, the quality of care appears to have remained consistent.

Lens 03

How it sits against good practice

For families facing tough decisions about care, hearing that residents here seem genuinely content can make all the difference.

DCC Recommendation

Worth a visit

Sherwood Lodge in Preston holds a Good rating across all five inspection domains, confirmed at its last full inspection in March 2021 and reviewed again in July 2023 with no evidence found to change that rating. Critically, this Good rating represents a significant improvement from a previous Inadequate rating, which means inspectors found that serious concerns had been identified and addressed. The home is run by Barchester Healthcare Homes Limited, has a named registered manager, and specialises in dementia care for adults over 65, with 49 beds. The main uncertainty here is the limited published detail in the inspection text. A Good rating tells you that inspectors were satisfied, but it does not tell you what day-to-day life looks like for your parent. The improvement from Inadequate is genuinely encouraging and suggests the management team can respond to problems, but you should visit in person and ask specific questions about night staffing ratios, agency staff use, the dementia activity programme, and how the home communicates with families when something changes.

The three questions to ask when you visit

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In Their Own Words

How Barchester – Sherwood Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Barchester – Sherwood Lodge Care Home says about itself

Where warmth and genuine care create real contentment

Residential home in Preston: True Peace of Mind

When families describe how quickly their loved ones settle at Sherwood Lodge in Preston, you can hear the relief in their words. This care home seems to understand that looking after someone goes beyond the basics — it's about creating moments of connection and joy throughout each day. Relatives talk about visiting and finding their family members genuinely happy, engaged in activities or chatting with staff who clearly know them well.

Care & specialisms

Who they care for

    Sherwood Lodge provides residential care for adults over 65, including those living with dementia.

    How they describe their dementia care

    While the home cares for residents with dementia, specific details about their approach to dementia care haven't been widely shared by families yet.

    “For families facing tough decisions about care, hearing that residents here seem genuinely content can make all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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