South Park Care Home – Roseberry Care Centres
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds80
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2022-12-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors frequently comment on the friendly atmosphere they encounter from the moment they walk through the door. Staff are known for their approachable nature and the way they engage with both residents and their families, making everyone feel genuinely welcome.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-12-14
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. The published inspection summary does not include specific examples of care plan quality, GP access arrangements, or how the home manages medicines for people with complex needs such as dementia or mental health conditions. Dementia is a stated specialism of the home, which implies an expectation of specialist training and practice, but the published text does not confirm what dementia training staff have completed or how frequently it is refreshed. No concerns about effectiveness were raised.Is this home caring?
The Caring domain was rated Good, covering staff warmth, dignity, respect, and the promotion of independence. The published inspection summary includes no direct quotes from residents or relatives, and no specific observations of staff interaction are recorded in the available text. A Good Caring rating requires inspectors to have seen or heard positive evidence of how staff treat the people who live there, but the detail is not available in the published summary. No concerns about care or dignity were flagged.Is the home responsive?
The Responsive domain was rated Good, covering activities, individual engagement, and end-of-life care. The published inspection summary does not describe the activity programme, whether activities are tailored to individuals with dementia, or how the home supports residents who cannot take part in group activities. End-of-life planning is covered within the Responsive domain but is not mentioned in the published text. No concerns about responsiveness were raised.Is the home well-led?
The Well-led domain was rated Good, with a named registered manager, Mrs Vikki Sara Hamblin, and a nominated individual, Mrs Jean Thomas, both identified in the published report. The improvement from Requires Improvement to Good across all domains suggests that leadership has driven meaningful change since the previous inspection. The published text does not describe the manager's tenure, the governance systems in place, or how staff are supported to raise concerns. No concerns about leadership or culture were flagged.
Source: CQC inspection report →
What the evidence base says
The team provides specialist care for people living with dementia and various mental health conditions, supporting adults over 65. They bring experience in managing the complex needs that can arise with these conditions. For residents with dementia, the staff's warm, patient approach helps create a sense of security and connection. Their use of humour and genuine engagement helps maintain dignity while providing the specialised support needed. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
South Park Care Home scores 72 out of 100, reflecting a Good rating across all five inspection domains and an encouraging improvement from a previous Requires Improvement rating. The published inspection report contains limited specific detail, so many scores reflect the positive direction of travel rather than rich, verified evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Visitors frequently comment on the friendly atmosphere they encounter from the moment they walk through the door. Staff are known for their approachable nature and the way they engage with both residents and their families, making everyone feel genuinely welcome.
What inspectors have recorded
Staff here seem to understand that the small details matter — from ensuring residents are always well-dressed and presentable to being visibly available whenever help is needed. Their patient, attentive approach shows through in the way residents respond to them.
How it sits against good practice
While rooms here tend to be compact and en-suites need advance arrangement, the heart of this home lies in its people and the caring community they've built.
Worth a visit
South Park Care Home on Gale Lane in York was rated Good across all five inspection domains at its assessment in November 2022, with the report published in December 2022. This is a meaningful improvement from a previous rating of Requires Improvement, and it covers a home registered to care for up to 80 people, including those living with dementia and mental health conditions. A named registered manager was in place, and the provider is Roseberry Care Centres (England) Ltd. The upward trend is a positive signal that leadership has addressed whatever concerns previously prompted the lower rating. The main limitation of this report for your decision-making is that the published summary is brief and contains very little specific detail about what inspectors actually saw, heard, or recorded. A Good rating is a solid baseline, but it does not tell you whether the warmth, the food, the activity programme, or the night-time staffing at South Park are the right fit for your parent. Before you decide, visit in person, ask to walk unannounced through the dementia unit, and put the specific questions in the checklist below directly to the registered manager. Pay particular attention to night staffing ratios, how agency staff are managed, and what one-to-one engagement looks like for residents who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how South Park Care Home – Roseberry Care Centres measures up against the other homes you’re considering. Free account.
In Their Own Words
How South Park Care Home – Roseberry Care Centres describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth and laughter brighten every day in York
South Park Care Home – Expert Care in York
When families visit South Park Care Home in York, they often mention the sound of genuine laughter echoing through the corridors. This Yorkshire care home specialises in supporting people with dementia and mental health conditions, creating an atmosphere where humour and kindness go hand in hand.
Who they care for
The team provides specialist care for people living with dementia and various mental health conditions, supporting adults over 65. They bring experience in managing the complex needs that can arise with these conditions.
For residents with dementia, the staff's warm, patient approach helps create a sense of security and connection. Their use of humour and genuine engagement helps maintain dignity while providing the specialised support needed.
“While rooms here tend to be compact and en-suites need advance arrangement, the heart of this home lies in its people and the caring community they've built.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
South Park Care Home scores 72 out of 100, reflecting a Good rating across all five inspection domains and an encouraging improvement from a previous Requires Improvement rating. The published inspection report contains limited specific detail, so many scores reflect the positive direction of travel rather than rich, verified evidence.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Visitors frequently comment on the friendly atmosphere they encounter from the moment they walk through the door. Staff are known for their approachable nature and the way they engage with both residents and their families, making everyone feel genuinely welcome.
What inspectors have recorded
Staff here seem to understand that the small details matter — from ensuring residents are always well-dressed and presentable to being visibly available whenever help is needed. Their patient, attentive approach shows through in the way residents respond to them.
How it sits against good practice
While rooms here tend to be compact and en-suites need advance arrangement, the heart of this home lies in its people and the caring community they've built.
Worth a visit
South Park Care Home on Gale Lane in York was rated Good across all five inspection domains at its assessment in November 2022, with the report published in December 2022. This is a meaningful improvement from a previous rating of Requires Improvement, and it covers a home registered to care for up to 80 people, including those living with dementia and mental health conditions. A named registered manager was in place, and the provider is Roseberry Care Centres (England) Ltd. The upward trend is a positive signal that leadership has addressed whatever concerns previously prompted the lower rating. The main limitation of this report for your decision-making is that the published summary is brief and contains very little specific detail about what inspectors actually saw, heard, or recorded. A Good rating is a solid baseline, but it does not tell you whether the warmth, the food, the activity programme, or the night-time staffing at South Park are the right fit for your parent. Before you decide, visit in person, ask to walk unannounced through the dementia unit, and put the specific questions in the checklist below directly to the registered manager. Pay particular attention to night staffing ratios, how agency staff are managed, and what one-to-one engagement looks like for residents who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how South Park Care Home – Roseberry Care Centres measures up against the other homes you’re considering. Free account.
In Their Own Words
How South Park Care Home – Roseberry Care Centres describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth and laughter brighten every day in York
South Park Care Home – Expert Care in York
When families visit South Park Care Home in York, they often mention the sound of genuine laughter echoing through the corridors. This Yorkshire care home specialises in supporting people with dementia and mental health conditions, creating an atmosphere where humour and kindness go hand in hand.
Who they care for
The team provides specialist care for people living with dementia and various mental health conditions, supporting adults over 65. They bring experience in managing the complex needs that can arise with these conditions.
For residents with dementia, the staff's warm, patient approach helps create a sense of security and connection. Their use of humour and genuine engagement helps maintain dignity while providing the specialised support needed.
Management & ethos
Staff here seem to understand that the small details matter — from ensuring residents are always well-dressed and presentable to being visibly available whenever help is needed. Their patient, attentive approach shows through in the way residents respond to them.
The home & environment
The home maintains impressively high standards of cleanliness throughout, with families noting how well-decorated and inviting the spaces feel. Mealtimes bring variety and quality, with residents enjoying proper home-cooked food that gets regular compliments from visitors.
“While rooms here tend to be compact and en-suites need advance arrangement, the heart of this home lies in its people and the caring community they've built.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
