St Anne's care home, Saltash
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds33
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-03-14
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STAGE 4 — RESEARCHING CARE HOMES
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Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth85
- Compassion & dignity88
- Cleanliness75
- Activities & engagement80
- Food quality72
- Healthcare80
- Management & leadership88
- Resident happiness80
What inspectors found
Inspected 2020-03-14
Is this home safe?
Is the care effective?
The effective domain was rated Outstanding at the February 2021 inspection, the highest possible rating. This domain covers staff training and competency, care planning, healthcare access, and nutrition. An Outstanding rating here means inspectors found something above and beyond standard compliance. However, the published inspection text does not describe the specific evidence that led to this rating, so the detail of what was found is not available in this report.Is this home caring?
The caring domain was rated Outstanding at the February 2021 inspection. This is the domain most directly concerned with whether staff are kind, respectful, and genuinely attentive to each person. An Outstanding rating requires inspectors to have found clear, specific evidence of dignity, compassion, and person-centred interactions, not just policy compliance. No direct observations or quotes from residents or relatives are included in the available published text for this domain.Is the home responsive?
The responsive domain was rated Outstanding at the February 2021 inspection. This domain covers whether the home tailors care to each person's individual preferences, offers meaningful activities, involves families, and plans well for end of life. An Outstanding rating here means inspectors found strong, specific evidence of individual responsiveness rather than a one-size approach. No specific examples of activities, end-of-life planning, or individual care adjustments are described in the available published text.Is the home well-led?
The well-led domain was rated Outstanding at the February 2021 inspection. This is the domain that covers the quality of management, the culture of the home, governance systems, and whether staff feel supported to raise concerns. An Outstanding well-led rating is a strong indicator of a stable, accountable, and improving service. The registered manager at the time of inspection was Mrs Lisa Joanne Honeywell, with Mr Daniel Ryan recorded as the nominated individual. No specific governance examples or staff feedback are described in the available text.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and includes dementia among its specialisms. They provide residential care for older people with varying support needs. St Anne's lists dementia care as one of its services. When considering any home for someone with dementia, it's worth discussing their specific approach and asking about staff training during your visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Anne's Saltash holds an Outstanding overall rating, one of the highest possible, which drives a strong Family Score of 82. However, the published inspection text contains very limited specific detail, so several scores reflect the rating itself rather than direct inspector observations or testimony.
Homes in South West typically score 68–82.Worth a visit
St Anne's Saltash, on Plougastel Drive in Saltash, was rated Outstanding overall at its last inspection in February 2021, with four of five domains rated Outstanding and safety rated Good. That is a rare rating: fewer than five per cent of care homes in England reach Outstanding overall. The home specialises in dementia care and caring for adults over 65, with 33 beds. It is run by the Anchor Hanover Group, one of the largest not-for-profit providers in the UK, and has a named registered manager in post. The main limitation of this report is that the published inspection text is extremely brief and contains almost no specific observations, quotes, or direct evidence. The Outstanding ratings are credible and significant, but this Family View cannot describe in detail what inspectors actually saw or heard. The inspection was also carried out in February 2021, now over four years ago, and the rating has not been re-inspected since, though a monitoring review in July 2023 found no reason to reassess it. Before choosing this home, ask to speak to the registered manager about current staffing levels, night cover, and how the team has changed since 2021. Visit at a mealtime if you can, and ask to walk through the dementia unit so you can observe the pace and tone of care for yourself.
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In Their Own Words
How St Anne's care home, Saltash describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Considering dementia care options in Saltash
Dedicated residential home Support in Saltash
When you're looking for dementia care in Saltash, St Anne's offers residential support for adults over 65. The home provides care for older people, including those living with dementia. Finding the right care setting takes time, and visiting in person helps you get a feel for whether a particular home suits your loved one's needs.
Who they care for
The home cares for adults over 65 and includes dementia among its specialisms. They provide residential care for older people with varying support needs.
St Anne's lists dementia care as one of its services. When considering any home for someone with dementia, it's worth discussing their specific approach and asking about staff training during your visit.
“Every family's journey is different, and taking time to explore your options helps you make the choice that feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Anne's Saltash holds an Outstanding overall rating, one of the highest possible, which drives a strong Family Score of 82. However, the published inspection text contains very limited specific detail, so several scores reflect the rating itself rather than direct inspector observations or testimony.
Homes in South West typically score 68–82.Worth a visit
St Anne's Saltash, on Plougastel Drive in Saltash, was rated Outstanding overall at its last inspection in February 2021, with four of five domains rated Outstanding and safety rated Good. That is a rare rating: fewer than five per cent of care homes in England reach Outstanding overall. The home specialises in dementia care and caring for adults over 65, with 33 beds. It is run by the Anchor Hanover Group, one of the largest not-for-profit providers in the UK, and has a named registered manager in post. The main limitation of this report is that the published inspection text is extremely brief and contains almost no specific observations, quotes, or direct evidence. The Outstanding ratings are credible and significant, but this Family View cannot describe in detail what inspectors actually saw or heard. The inspection was also carried out in February 2021, now over four years ago, and the rating has not been re-inspected since, though a monitoring review in July 2023 found no reason to reassess it. Before choosing this home, ask to speak to the registered manager about current staffing levels, night cover, and how the team has changed since 2021. Visit at a mealtime if you can, and ask to walk through the dementia unit so you can observe the pace and tone of care for yourself.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Anne's care home, Saltash measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Anne's care home, Saltash describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Considering dementia care options in Saltash
Dedicated residential home Support in Saltash
When you're looking for dementia care in Saltash, St Anne's offers residential support for adults over 65. The home provides care for older people, including those living with dementia. Finding the right care setting takes time, and visiting in person helps you get a feel for whether a particular home suits your loved one's needs.
Who they care for
The home cares for adults over 65 and includes dementia among its specialisms. They provide residential care for older people with varying support needs.
St Anne's lists dementia care as one of its services. When considering any home for someone with dementia, it's worth discussing their specific approach and asking about staff training during your visit.
“Every family's journey is different, and taking time to explore your options helps you make the choice that feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
