Dementia Care Home

St. Anthony's

124-126 Sutton Road, Birmingham, West Midlands, B23 5TJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds39
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Substance misuse problems
  • Last inspected2021-09-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a place where care comes with real warmth and empathy. Staff find ways to engage with residents that go beyond the basics, and there's a sense that people here are treated with genuine kindness and respect.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-09-21

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the August 2021 inspection. This is the one area where the home did not meet the Good standard. The published report does not explain what specific concerns were identified, which means it is not possible to say from this text whether the issue related to staffing numbers, medicines management, infection control, or something else. The overall rating improved from Requires Improvement to Good, but the Safety domain did not follow that improvement. A further review was carried out in July 2023 and no evidence was found to require a change to the rating at that point.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers training, care planning, nutrition, and healthcare access. The published inspection text does not include specific examples of how care plans are written or reviewed, what dementia training staff have completed, how GP access is arranged, or what the food offer looks like. The Good rating indicates inspectors were satisfied overall, but no supporting detail is available in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and support for independence. The published inspection text does not include any direct quotes from residents or relatives, nor any specific inspector observations about how staff interact with the people who live here. The Good rating indicates inspectors were satisfied, but without supporting detail it is not possible to describe what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers activities, individual engagement, and how well the home responds to each person's preferences and changing needs. The published inspection text includes no specific description of what activities are available, how activities are tailored to individuals, or how the home supports residents who cannot take part in group sessions. The Good rating indicates inspectors were satisfied overall.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, and named leadership is in place: Miss Joanne Dawn Hinde is the registered manager and Mrs Mandy Todd is the nominated individual. The improvement from the previous overall Requires Improvement rating to Good suggests the leadership team has driven meaningful change. The published report does not include any detail about management culture, how staff are supported, how the home handles complaints, or how governance is structured in practice.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    St Anthony's supports adults both under and over 65, including those living with dementia, mental health conditions, or substance misuse challenges. For residents with dementia, the home provides structured activities that are genuinely accessible and tailored to different interests and abilities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

St Anthony's Residential Home (Erdington) scored 68 out of 100. The overall Good rating is a genuine improvement from a previous Requires Improvement, which is encouraging, but the Safety domain still sits at Requires Improvement and the published inspection text contains very limited specific detail across most areas, which limits how confidently any theme can be scored.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a place where care comes with real warmth and empathy. Staff find ways to engage with residents that go beyond the basics, and there's a sense that people here are treated with genuine kindness and respect.

Lens 02

What inspectors have recorded

What stands out is how staff manage to balance their workload while still making time for what matters — sitting down for a proper chat, listening to concerns, keeping families involved. The home runs with clear security protocols and maintains flexible visiting arrangements that work around family schedules.

Lens 03

How it sits against good practice

It's the kind of place where the small things — a listened-to worry, a well-presented meal, the space to be yourself — add up to something meaningful.

DCC Recommendation

Worth a visit

St Anthony's Residential Home (Erdington) was rated Good overall at its inspection in August 2021, an improvement from its previous Requires Improvement rating. The Caring, Effective, Responsive, and Well-led domains all received Good ratings, and named management is in place. The improvement in overall rating is a positive signal that the home has addressed earlier concerns. However, the Safety domain remains at Requires Improvement, and the published inspection text contains very little specific detail across all areas. No resident or family quotes, no direct inspector observations, and no descriptions of daily life are recorded here. That means many important questions, including night staffing levels, agency use, what activities actually happen, and how the home supports people with dementia specifically, cannot be answered from the inspection alone. Visit the home in person, ask to see last week's actual staffing rota rather than the template, and pay close attention to how staff interact with residents in corridors and communal spaces when they do not know you are watching.

The three questions to ask when you visit

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In Their Own Words

How St. Anthony's describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St. Anthony's says about itself

Where warmth and genuine care meet thoughtful daily living

Compassionate Care in Birmingham at St Anthony's Residential Home (Erdington) Ltd

When families visit St Anthony's in Erdington, they often comment on something quite special — the way staff take time to really listen, despite their busy schedules. This Birmingham care home creates an environment where both residents and their loved ones feel genuinely welcomed and heard.

Care & specialisms

Who they care for

    St Anthony's supports adults both under and over 65, including those living with dementia, mental health conditions, or substance misuse challenges.

    How they describe their dementia care

    For residents with dementia, the home provides structured activities that are genuinely accessible and tailored to different interests and abilities.

    “It's the kind of place where the small things — a listened-to worry, a well-presented meal, the space to be yourself — add up to something meaningful.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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