St Mary's Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds27
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2022-05-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe finding staff who are consistently polite and helpful, whether they're providing direct care or maintaining the home. The activity team puts real thought into planning outings, making sure everyone who wants to join in feels comfortable and included.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2022-05-14
Is this home safe?
Is the care effective?
St Mary's was rated Good for Effectiveness at its March 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which places particular demands on staff training and on the quality of individual care plans. No specific detail about dementia training content, GP access arrangements, or care plan personalisation is included in the published inspection summary. A Good rating indicates these areas met expected standards at the time of inspection.Is this home caring?
St Mary's was rated Good for Caring at its March 2022 inspection. This domain covers the warmth and dignity of staff interactions, respect for privacy and independence, and how well residents' emotional needs are met. Staff warmth is the single most frequently mentioned theme in our family review data, appearing in 57.3% of positive reviews. The published inspection summary does not include direct observations of staff interactions, resident or relative quotes, or specific examples of how dignity is maintained. A Good rating indicates inspectors were satisfied overall.Is the home responsive?
St Mary's was rated Good for Responsiveness at its March 2022 inspection. This domain covers whether the home tailors care and activities to individual needs, how complaints are handled, and whether end-of-life care is planned and compassionate. The home supports people with dementia, which places particular demands on activity provision, including one-to-one engagement for those who cannot join group sessions. No specific detail about activities, individual engagement, or end-of-life planning is included in the published summary.Is the home well-led?
St Mary's was rated Good for Well-led at its March 2022 inspection. The home is operated by QH St Mary's Ltd, with a named registered manager and a nominated individual recorded at registration. The Well-led domain covers management visibility, staff culture, governance, and how the home learns from incidents and concerns. The most significant contextual factor for this domain is that the home previously held an Outstanding overall rating and has since been assessed as Good, indicating a decline in performance at some point. No specific detail about management culture or governance systems is included in the published summary.
Source: CQC inspection report →
What the evidence base says
St Mary's provides residential care for people over 65, including those living with dementia or physical disabilities. The home welcomes residents with dementia as part of their community. While specific dementia support approaches aren't detailed in family feedback, the patient and friendly culture extends to all residents. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Mary's scores in the solid Good range across all themes, reflecting a home that meets expected standards. However, the limited inspection detail available means several areas cannot be scored higher with confidence, and the decline from Outstanding to Good warrants a closer look on your visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding staff who are consistently polite and helpful, whether they're providing direct care or maintaining the home. The activity team puts real thought into planning outings, making sure everyone who wants to join in feels comfortable and included.
What inspectors have recorded
The manager takes an active role in supporting the team and maintaining standards throughout the home. This visible leadership seems to foster the considerate atmosphere that families notice.
How it sits against good practice
Sometimes it's the everyday kindness that tells you most about a place.
Worth a visit
St Mary's Residential Care Home at 14 Westbrooke, Worthing was rated Good across all five inspection domains at its most recent inspection, carried out in March 2022 and published in May 2022. The home supports up to 27 people, including those living with dementia and physical disabilities, and holds a current registration with an identified manager in post. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, were assessed as Good. The most important context for your decision is that this home previously held an Outstanding overall rating and has since declined to Good. That shift is worth understanding before you commit. The published inspection summary contains very little specific detail about what inspectors observed, which means it is not possible to give you a granular picture of day-to-day life here. Before visiting, prepare specific questions: ask how many permanent staff cover nights, how often care plans are reviewed with families, and what dementia-specific training staff have completed. On the visit itself, watch how staff interact with residents in corridors and communal areas, not just in a formal meeting room.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Mary's Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Mary's Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where patience and kindness shape each day in Worthing
St Mary's Residential Care Home – Your Trusted residential home
When families visit St Mary's Residential Care Home in Worthing, they often comment on something that matters deeply — the genuine friendliness that seems to flow through the place. It's not just the care staff who take time to chat and help; even those working in other roles around the home bring that same patient, considerate approach to their day.
Who they care for
St Mary's provides residential care for people over 65, including those living with dementia or physical disabilities.
The home welcomes residents with dementia as part of their community. While specific dementia support approaches aren't detailed in family feedback, the patient and friendly culture extends to all residents.
“Sometimes it's the everyday kindness that tells you most about a place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Mary's scores in the solid Good range across all themes, reflecting a home that meets expected standards. However, the limited inspection detail available means several areas cannot be scored higher with confidence, and the decline from Outstanding to Good warrants a closer look on your visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding staff who are consistently polite and helpful, whether they're providing direct care or maintaining the home. The activity team puts real thought into planning outings, making sure everyone who wants to join in feels comfortable and included.
What inspectors have recorded
The manager takes an active role in supporting the team and maintaining standards throughout the home. This visible leadership seems to foster the considerate atmosphere that families notice.
How it sits against good practice
Sometimes it's the everyday kindness that tells you most about a place.
Worth a visit
St Mary's Residential Care Home at 14 Westbrooke, Worthing was rated Good across all five inspection domains at its most recent inspection, carried out in March 2022 and published in May 2022. The home supports up to 27 people, including those living with dementia and physical disabilities, and holds a current registration with an identified manager in post. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, were assessed as Good. The most important context for your decision is that this home previously held an Outstanding overall rating and has since declined to Good. That shift is worth understanding before you commit. The published inspection summary contains very little specific detail about what inspectors observed, which means it is not possible to give you a granular picture of day-to-day life here. Before visiting, prepare specific questions: ask how many permanent staff cover nights, how often care plans are reviewed with families, and what dementia-specific training staff have completed. On the visit itself, watch how staff interact with residents in corridors and communal areas, not just in a formal meeting room.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Mary's Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Mary's Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where patience and kindness shape each day in Worthing
St Mary's Residential Care Home – Your Trusted residential home
When families visit St Mary's Residential Care Home in Worthing, they often comment on something that matters deeply — the genuine friendliness that seems to flow through the place. It's not just the care staff who take time to chat and help; even those working in other roles around the home bring that same patient, considerate approach to their day.
Who they care for
St Mary's provides residential care for people over 65, including those living with dementia or physical disabilities.
The home welcomes residents with dementia as part of their community. While specific dementia support approaches aren't detailed in family feedback, the patient and friendly culture extends to all residents.
Management & ethos
The manager takes an active role in supporting the team and maintaining standards throughout the home. This visible leadership seems to foster the considerate atmosphere that families notice.
The home & environment
The home keeps everything clean and well-organised, creating spaces where residents can feel settled. There's a chapel for those who find comfort in quiet reflection or worship.
“Sometimes it's the everyday kindness that tells you most about a place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
