Tendring Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-01-17
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Residents talk about feeling included from day one, with several mentioning how the friendly atmosphere helped them settle in. The care staff come across as naturally personable — the kind of people who remember what matters to each resident.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness65
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2019-01-17
Is this home safe?
Is the care effective?
The home received a Good rating for effectiveness at its last inspection. This domain covers staff training, care plan quality, healthcare access (including GP involvement), and how the home supports nutrition and hydration. The home lists dementia as a specialism, so training in dementia-specific care is particularly relevant. No specific detail about training content, care plan review processes, or food quality observations is available in the published inspection text. The Good rating indicates inspectors were satisfied across these areas.Is this home caring?
The home received a Good rating for caring at its last inspection. This domain is the one inspectors use to record staff kindness, respect, dignity, and how well the home supports residents' independence and individual identity. No direct inspector observations, quotes from residents, or family testimony are available in the published report text for this home. The Good rating indicates inspectors were satisfied with what they observed. For a 23-bed home with a dementia specialism, the quality of day-to-day interaction between staff and residents is particularly important.Is the home responsive?
The home received a Good rating for responsiveness at its last inspection. This domain covers activities and engagement, how the home responds to individual needs and preferences, and end-of-life care planning. No specific detail about the activity programme, individual engagement for residents with advanced dementia, or end-of-life planning is available in the published report text. The home is a small 23-bed service with a dementia specialism, which means tailored, individual engagement rather than group-only activities is an important quality marker.Is the home well-led?
The home received a Good rating for well-led at its last inspection, published in March 2021. A named registered manager (Miss Leah-Ann Bond) and a nominated individual (Mrs Carol Lacey) are recorded. This is a positive structural sign for a small 23-bed home: having identifiable, named leadership in place indicates regulatory stability. No specific detail about management visibility, staff culture, governance processes, or how the home responds to complaints and incidents is available in the published report text.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults over and under 65, including those living with dementia. While dementia care is offered here, families considering this option should ask detailed questions about assessment procedures and ongoing support, particularly given a reported instance of an early discharge. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home was rated Good across all five inspection domains, which is a positive baseline. However, the published inspection text contains very little specific detail, so most scores reflect a solid Good rating without the direct observations, quotes, or specific examples that would push them higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Residents talk about feeling included from day one, with several mentioning how the friendly atmosphere helped them settle in. The care staff come across as naturally personable — the kind of people who remember what matters to each resident.
What inspectors have recorded
The frontline care team receives genuine appreciation from families and residents alike. However, there have been concerns raised about management oversight, including one troubling instance where a resident with dementia was discharged to hospital after just four days.
How it sits against good practice
Getting the full picture matters when you're making such an important decision for someone you love.
Worth a visit
This home on Ringwood Road, Southampton received a Good rating across all five inspection domains at its last inspection, published in March 2021. Inspectors were satisfied with safety, care planning, staff kindness, activities, and leadership. A named registered manager and a nominated individual are in place, which indicates a stable management structure for a small 23-bed home that includes a dementia specialism. The main limitation here is the inspection report itself: very little specific detail was published. There are no direct inspector observations, no resident or family quotes, and no specific examples of what good care looked like in practice. The rating is reassuring, but it is now over four years old, which means you should treat any visit as your own inspection. Ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit after 8pm, and ask whether care plans have been reviewed in the last three months. Watch how staff interact with residents in corridors and communal areas: do they stop, make eye contact, and use preferred names?
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In Their Own Words
How Tendring Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Southampton care home where residents find friendship and belonging
Tendring Care Homes Ltd – Your Trusted residential home
When you're looking for the right care home, hearing that current residents feel genuinely welcomed matters. At Tendring Care Homes Ltd in Southampton, people describe finding real warmth in their new surroundings. The care team here gets consistent praise for their friendly, competent approach to supporting residents.
Who they care for
The home provides care for adults over and under 65, including those living with dementia.
While dementia care is offered here, families considering this option should ask detailed questions about assessment procedures and ongoing support, particularly given a reported instance of an early discharge.
“Getting the full picture matters when you're making such an important decision for someone you love.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home was rated Good across all five inspection domains, which is a positive baseline. However, the published inspection text contains very little specific detail, so most scores reflect a solid Good rating without the direct observations, quotes, or specific examples that would push them higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Residents talk about feeling included from day one, with several mentioning how the friendly atmosphere helped them settle in. The care staff come across as naturally personable — the kind of people who remember what matters to each resident.
What inspectors have recorded
The frontline care team receives genuine appreciation from families and residents alike. However, there have been concerns raised about management oversight, including one troubling instance where a resident with dementia was discharged to hospital after just four days.
How it sits against good practice
Getting the full picture matters when you're making such an important decision for someone you love.
Worth a visit
This home on Ringwood Road, Southampton received a Good rating across all five inspection domains at its last inspection, published in March 2021. Inspectors were satisfied with safety, care planning, staff kindness, activities, and leadership. A named registered manager and a nominated individual are in place, which indicates a stable management structure for a small 23-bed home that includes a dementia specialism. The main limitation here is the inspection report itself: very little specific detail was published. There are no direct inspector observations, no resident or family quotes, and no specific examples of what good care looked like in practice. The rating is reassuring, but it is now over four years old, which means you should treat any visit as your own inspection. Ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit after 8pm, and ask whether care plans have been reviewed in the last three months. Watch how staff interact with residents in corridors and communal areas: do they stop, make eye contact, and use preferred names?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tendring Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tendring Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Southampton care home where residents find friendship and belonging
Tendring Care Homes Ltd – Your Trusted residential home
When you're looking for the right care home, hearing that current residents feel genuinely welcomed matters. At Tendring Care Homes Ltd in Southampton, people describe finding real warmth in their new surroundings. The care team here gets consistent praise for their friendly, competent approach to supporting residents.
Who they care for
The home provides care for adults over and under 65, including those living with dementia.
While dementia care is offered here, families considering this option should ask detailed questions about assessment procedures and ongoing support, particularly given a reported instance of an early discharge.
Management & ethos
The frontline care team receives genuine appreciation from families and residents alike. However, there have been concerns raised about management oversight, including one troubling instance where a resident with dementia was discharged to hospital after just four days.
“Getting the full picture matters when you're making such an important decision for someone you love.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
