Bernard Sunley Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds62
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-04-16
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe feeling reassured by the professional approach they encounter here. One relative particularly valued how staff marked their loved one's birthday — coordinating with the kitchen team and involving other residents in the celebration, creating a real sense of occasion.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2020-04-16
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its March 2021 inspection. The published report does not include specific detail on care plan quality, GP access, dementia training content, or food and nutrition practices. The home is a registered nursing home, which means qualified nurses are present to manage clinical needs. No concerns about effectiveness were noted in the available text.Is this home caring?
The home was rated Good for caring at its March 2021 inspection. The published report does not include inspector observations of staff interactions, resident or relative quotes on warmth or dignity, or specific examples of person-centred practice. No concerns about caring were raised in the available text.Is the home responsive?
The home was rated Good for responsiveness at its March 2021 inspection. The published report does not include specific detail on the activities programme, one-to-one engagement, end-of-life planning, or how the home responds to individual preferences. No concerns about responsiveness were noted in the available text.Is the home well-led?
The home was rated Good for leadership at its March 2021 inspection and had previously held a Requires Improvement rating, indicating that the current leadership team made meaningful improvements. A named registered manager is in post. The published report does not include specific detail on management visibility, staff culture, communication with families, or governance systems. No concerns about leadership were noted in the available text.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults over 65, with particular expertise in supporting people living with dementia. For those with dementia, the home aims to provide an interactive environment. The team understands the importance of maintaining routines and creating moments of joy, such as birthday celebrations that help residents feel valued. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Bernard Sunley Nursing and Dementia Care Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. However, the published inspection text contains very limited specific detail, so scores reflect general positive findings rather than rich, verified evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Some families describe feeling reassured by the professional approach they encounter here. One relative particularly valued how staff marked their loved one's birthday — coordinating with the kitchen team and involving other residents in the celebration, creating a real sense of occasion.
What inspectors have recorded
During challenging times when residents' health fluctuates, families have observed consistent support from the care team. However, experiences with staff seem to differ between residents, suggesting the quality of care may vary.
How it sits against good practice
Every family's experience matters, and finding the right fit takes time and careful consideration.
Worth a visit
The Bernard Sunley Nursing and Dementia Care Home, in College Road, Woking, was rated Good across all five inspection domains at its last full inspection in March 2021. That rating was reviewed in July 2023 and confirmed as still appropriate. Importantly, the home improved from a previous Requires Improvement rating, which tells you the leadership team identified what was wrong and fixed it. The home is registered as a nursing home specialising in dementia and care for adults over 65, meaning it is equipped to manage clinical and nursing needs on site. The main uncertainty here is that the published inspection text contains very limited specific detail. There are no inspector observations of staff interactions, no resident or relative quotes, and no specific evidence on areas such as food, activities, night staffing, or dementia-specific care approaches. A Good rating is a genuine positive signal, but it is not a substitute for a visit. When you go, watch how staff speak to your parent during the tour, ask to see last week's actual staffing rota, and ask the manager directly what changed between the Requires Improvement rating and the Good one.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Bernard Sunley Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Personalised care with thoughtful touches in Woking
The Bernard Sunley Nursing and Dementia Care Home – Expert Care in Woking
When someone you love needs nursing care, finding a place that sees them as an individual matters deeply. The Bernard Sunley Nursing and Dementia Care Home in Woking provides specialist support for older adults, including those living with dementia. While experiences here vary, families have noticed genuine moments of thoughtfulness in the care their relatives receive.
Who they care for
The home specialises in caring for adults over 65, with particular expertise in supporting people living with dementia.
For those with dementia, the home aims to provide an interactive environment. The team understands the importance of maintaining routines and creating moments of joy, such as birthday celebrations that help residents feel valued.
“Every family's experience matters, and finding the right fit takes time and careful consideration.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Bernard Sunley Nursing and Dementia Care Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. However, the published inspection text contains very limited specific detail, so scores reflect general positive findings rather than rich, verified evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Some families describe feeling reassured by the professional approach they encounter here. One relative particularly valued how staff marked their loved one's birthday — coordinating with the kitchen team and involving other residents in the celebration, creating a real sense of occasion.
What inspectors have recorded
During challenging times when residents' health fluctuates, families have observed consistent support from the care team. However, experiences with staff seem to differ between residents, suggesting the quality of care may vary.
How it sits against good practice
Every family's experience matters, and finding the right fit takes time and careful consideration.
Worth a visit
The Bernard Sunley Nursing and Dementia Care Home, in College Road, Woking, was rated Good across all five inspection domains at its last full inspection in March 2021. That rating was reviewed in July 2023 and confirmed as still appropriate. Importantly, the home improved from a previous Requires Improvement rating, which tells you the leadership team identified what was wrong and fixed it. The home is registered as a nursing home specialising in dementia and care for adults over 65, meaning it is equipped to manage clinical and nursing needs on site. The main uncertainty here is that the published inspection text contains very limited specific detail. There are no inspector observations of staff interactions, no resident or relative quotes, and no specific evidence on areas such as food, activities, night staffing, or dementia-specific care approaches. A Good rating is a genuine positive signal, but it is not a substitute for a visit. When you go, watch how staff speak to your parent during the tour, ask to see last week's actual staffing rota, and ask the manager directly what changed between the Requires Improvement rating and the Good one.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Bernard Sunley Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Bernard Sunley Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Personalised care with thoughtful touches in Woking
The Bernard Sunley Nursing and Dementia Care Home – Expert Care in Woking
When someone you love needs nursing care, finding a place that sees them as an individual matters deeply. The Bernard Sunley Nursing and Dementia Care Home in Woking provides specialist support for older adults, including those living with dementia. While experiences here vary, families have noticed genuine moments of thoughtfulness in the care their relatives receive.
Who they care for
The home specialises in caring for adults over 65, with particular expertise in supporting people living with dementia.
For those with dementia, the home aims to provide an interactive environment. The team understands the importance of maintaining routines and creating moments of joy, such as birthday celebrations that help residents feel valued.
Management & ethos
During challenging times when residents' health fluctuates, families have observed consistent support from the care team. However, experiences with staff seem to differ between residents, suggesting the quality of care may vary.
“Every family's experience matters, and finding the right fit takes time and careful consideration.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
