The Broughtons Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-05-10
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes visitors first is how the warmth extends beyond just the care team. Kitchen staff chat with residents over meals, housekeeping teams know everyone by name, and there's a genuine friendliness that runs through the whole place. Families mention feeling welcomed from their very first visit, finding staff approachable and ready to answer any question.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2022-05-10
Is this home safe?
Is the care effective?
The home received a Good rating for effectiveness at the March 2022 inspection. The published text does not include specific detail on care plan content, review frequency, dementia training, GP access, or food quality. The July 2023 monitoring review did not identify any concerns that would alter this rating.Is this home caring?
The home received a Good rating for caring at the March 2022 inspection. No direct quotes from residents or relatives are included in the published report, and no specific observations of staff interactions, dignity practices, or response to distress are described. The July 2023 review found nothing to suggest a change in this rating.Is the home responsive?
The home received a Good rating for responsiveness at the March 2022 inspection. The published text includes no detail on activity programmes, one-to-one engagement, individual care preferences, or end-of-life planning. The July 2023 monitoring review did not raise any concerns in this domain.Is the home well-led?
The home received a Good rating for well-led at the March 2022 inspection, having previously been rated Requires Improvement. A named nominated individual (Mr Bob Dhaliwal) and provider organisation (Wellbeing Residential Ltd) are registered. The published inspection text does not include detail on manager tenure, staff culture, governance processes, or how the home handles complaints and feedback.
Source: CQC inspection report →
What the evidence base says
The Broughtons provides residential care for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. For residents living with dementia, the team brings the same patient, respectful approach that defines their wider care. Staff work to maintain each person's sense of self and dignity as their condition progresses. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Broughtons has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very limited specific detail, so many scores reflect the rating rather than direct observations, quotes, or records.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
What strikes visitors first is how the warmth extends beyond just the care team. Kitchen staff chat with residents over meals, housekeeping teams know everyone by name, and there's a genuine friendliness that runs through the whole place. Families mention feeling welcomed from their very first visit, finding staff approachable and ready to answer any question.
What inspectors have recorded
The care team seem to understand that moving into residential care can be overwhelming. Families describe how staff work to ease those first anxious days, helping new residents feel secure and valued. There's attention to maintaining dignity during personal care, and relatives notice the genuine compassion in everyday interactions.
How it sits against good practice
Sometimes the best measure of a care home is when someone doesn't want to leave.
Worth a visit
The Broughtons, at 2 Moss Street, Salford, was rated Good across all five inspection domains at its most recent inspection in March 2022, and a monitoring review in July 2023 found no reason to change that rating. Importantly, this represents an improvement from a previous Requires Improvement rating, which means the home has demonstrated it can identify problems and act on them. The inspection covers a 42-bed home caring for adults with dementia, mental health conditions, and physical disabilities. The main uncertainty here is that the published inspection text contains very little specific detail: no direct quotes from residents or relatives, no staff-to-resident ratios, no observations of care in practice. A Good rating is reassuring, but for a home caring for people with dementia it is not enough on its own. Before you decide, visit in person during a mealtime or an activity session, ask the manager how long they have been in post, and request the actual night-shift rota for last week rather than a staffing template. The questions in the checklist below will help you fill the gaps the inspection text leaves open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Broughtons Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Broughtons Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where moving in feels less like leaving home behind
Residential home in Salford: True Peace of Mind
For many families, the hardest part of choosing residential care is imagining that first day — will it feel strange, institutional, lonely? At The Broughtons in Salford, families describe something quite different happening. New residents find themselves settling in faster than anyone expected, with some even getting emotional when their respite stay ends and it's time to leave.
Who they care for
The Broughtons provides residential care for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities.
For residents living with dementia, the team brings the same patient, respectful approach that defines their wider care. Staff work to maintain each person's sense of self and dignity as their condition progresses.
“Sometimes the best measure of a care home is when someone doesn't want to leave.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Broughtons has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very limited specific detail, so many scores reflect the rating rather than direct observations, quotes, or records.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
What strikes visitors first is how the warmth extends beyond just the care team. Kitchen staff chat with residents over meals, housekeeping teams know everyone by name, and there's a genuine friendliness that runs through the whole place. Families mention feeling welcomed from their very first visit, finding staff approachable and ready to answer any question.
What inspectors have recorded
The care team seem to understand that moving into residential care can be overwhelming. Families describe how staff work to ease those first anxious days, helping new residents feel secure and valued. There's attention to maintaining dignity during personal care, and relatives notice the genuine compassion in everyday interactions.
How it sits against good practice
Sometimes the best measure of a care home is when someone doesn't want to leave.
Worth a visit
The Broughtons, at 2 Moss Street, Salford, was rated Good across all five inspection domains at its most recent inspection in March 2022, and a monitoring review in July 2023 found no reason to change that rating. Importantly, this represents an improvement from a previous Requires Improvement rating, which means the home has demonstrated it can identify problems and act on them. The inspection covers a 42-bed home caring for adults with dementia, mental health conditions, and physical disabilities. The main uncertainty here is that the published inspection text contains very little specific detail: no direct quotes from residents or relatives, no staff-to-resident ratios, no observations of care in practice. A Good rating is reassuring, but for a home caring for people with dementia it is not enough on its own. Before you decide, visit in person during a mealtime or an activity session, ask the manager how long they have been in post, and request the actual night-shift rota for last week rather than a staffing template. The questions in the checklist below will help you fill the gaps the inspection text leaves open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Broughtons Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Broughtons Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where moving in feels less like leaving home behind
Residential home in Salford: True Peace of Mind
For many families, the hardest part of choosing residential care is imagining that first day — will it feel strange, institutional, lonely? At The Broughtons in Salford, families describe something quite different happening. New residents find themselves settling in faster than anyone expected, with some even getting emotional when their respite stay ends and it's time to leave.
Who they care for
The Broughtons provides residential care for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities.
For residents living with dementia, the team brings the same patient, respectful approach that defines their wider care. Staff work to maintain each person's sense of self and dignity as their condition progresses.
Management & ethos
The care team seem to understand that moving into residential care can be overwhelming. Families describe how staff work to ease those first anxious days, helping new residents feel secure and valued. There's attention to maintaining dignity during personal care, and relatives notice the genuine compassion in everyday interactions.
“Sometimes the best measure of a care home is when someone doesn't want to leave.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
