Dementia Care Home

The Cedars care home, Holden Bridge

73 Berwick Road, Stoke-on-trent, Staffordshire, ST1 6ER

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-02-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about feeling relaxed when they visit, finding it easy to chat with staff about their loved one's care. Some have watched their relatives rediscover parts of themselves they thought were lost, taking on small daily tasks that bring back a sense of purpose.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-02-18

  • Is this home safe?

    Good
    The Cedars received a Good rating for Safe at the January 2023 inspection, an improvement from its previous Requires Improvement rating. The published summary does not include specific detail about staffing numbers, medicines management, falls monitoring, or infection control observations. The presence of a named registered manager and nominated individual suggests a clear accountability structure was in place. No concerns or enforcement actions are recorded in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Cedars received a Good rating for Effective at the January 2023 inspection. This domain covers care planning, training, nutrition and hydration, and access to healthcare. The published summary does not include specific detail about care plan content, dementia training programmes, GP access arrangements, or how food quality and dietary needs are managed. No concerns are recorded in the published findings for this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Cedars received a Good rating for Caring at the January 2023 inspection. This domain covers warmth, dignity, respect, and independence. The published summary does not include specific inspector observations of staff interactions, resident quotes about how they are treated, or examples of how the home protects privacy. No concerns are recorded for this domain in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Cedars received a Good rating for Responsive at the January 2023 inspection. This domain covers activities, individual engagement, and end-of-life care. The published summary does not describe specific activities, how the programme is tailored to individuals with dementia, or how the home supports residents who cannot join group sessions. No concerns are recorded for this domain in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Cedars received a Good rating for Well-led at the January 2023 inspection, improving from a previous Requires Improvement rating. The report names Mrs Joanne Ellis as registered manager and Mr Daniel Ryan as nominated individual, indicating clear accountability. The published summary does not include specific observations about management culture, staff morale, governance processes, or how the home collects and responds to feedback from residents and families. No concerns are recorded for this domain in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Cedars provides specialist dementia care alongside general support for residents over 65. The team works with residents living with dementia to maintain familiar routines and support their daily needs in a structured environment. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Cedars achieved a Good rating across all five inspection domains in January 2023, improving from a previous Requires Improvement rating. However, the published inspection report contains very limited specific detail, so scores reflect a solid but unverified baseline rather than strong confirmed evidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about feeling relaxed when they visit, finding it easy to chat with staff about their loved one's care. Some have watched their relatives rediscover parts of themselves they thought were lost, taking on small daily tasks that bring back a sense of purpose.

Lens 02

What inspectors have recorded

Staff respond quickly when residents need help, taking time to understand what each person requires. However, some families have raised concerns about consistency in care standards and communication during difficult situations.

Lens 03

How it sits against good practice

If you're considering The Cedars, visiting in person will help you get a feel for whether it's the right fit for your family.

DCC Recommendation

Worth a visit

The Cedars, at 73 Berwick Road, Stoke-on-Trent, was rated Good across all five inspection domains at its most recent inspection on 30 January 2023, with findings published on 18 February 2023. This is a meaningful improvement from a previous Requires Improvement rating, and it covers a 42-bed home specialising in dementia and older adult care, run by Anchor Hanover Group. The inspection confirmed a named registered manager and a clear leadership structure was in place. The main limitation here is that the published inspection summary contains very little specific detail: no direct quotes from residents or relatives, no specific observations of staff interactions, and no descriptions of the physical environment or daily life. A Good rating is a positive baseline, but it tells you less than a detailed report would. When you visit, ask the manager to walk you through what changed since the previous Requires Improvement rating, request to see last week's actual staffing rota (including night shifts and any agency cover), and take time to observe how staff interact with residents who are not in planned activities.

The three questions to ask when you visit

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In Their Own Words

How The Cedars care home, Holden Bridge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Cedars care home, Holden Bridge says about itself

Where familiar routines bring comfort to daily life

Residential home in Stoke-on-trent: True Peace of Mind

At The Cedars in Stoke-on-Trent, families describe a place where their loved ones settle into comfortable routines. This West Midlands care home creates an environment where residents can maintain their sense of independence while receiving the support they need.

Care & specialisms

Who they care for

    The Cedars provides specialist dementia care alongside general support for residents over 65.

    How they describe their dementia care

    The team works with residents living with dementia to maintain familiar routines and support their daily needs in a structured environment.

    “If you're considering The Cedars, visiting in person will help you get a feel for whether it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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