Dementia Care Home

The Grange

72 Upper Northam Road, Southampton, Hampshire, SO30 4EB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds63
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2018-10-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families consistently describe how their loved ones have flourished here, with staff taking time to learn personal histories and interests. The atmosphere feels secure and respectful, with residents showing renewed confidence and happiness that families hadn't seen in years. There's a real sense that people are valued as individuals, not just care recipients.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-10-23

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2020 inspection. This rating indicates that inspectors were satisfied with arrangements for keeping residents safe, including medicines management, staffing levels, and risk processes. However, the published report does not include specific observations, staffing numbers, or detail about how incidents are recorded and learned from. The July 2023 monitoring review found no information suggesting the Safe rating should change. No specific concerns were raised.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2020 inspection. This covers training, care planning, healthcare access, and nutritional management. Dementia is listed as a named specialism, which means inspectors expected and assessed dementia-specific competencies. The published report does not describe the content of dementia training, care plan quality, GP access arrangements, or observations about meals. No concerns are recorded.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2020 inspection. This domain covers staff warmth, compassion, dignity, respect for privacy, and support for independence. A Good rating here indicates inspectors were satisfied with what they observed. No specific inspector observations, resident quotes, or relative testimonies are recorded in the published report text available for this home. No concerns are noted.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2020 inspection. This domain covers whether care is tailored to the individual, including activities, engagement, and end-of-life planning. Dementia is listed as a specialism, which raises the expectation that the home offers more than a standard group activity programme. The published report does not describe specific activities, individual engagement approaches, or end-of-life care arrangements. No concerns are recorded.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2020 inspection. A named registered manager, Mrs Carolyn Ryves, and a named nominated individual, Mrs Angela Northover, are recorded on the inspection register, indicating clear accountability at the top of the home. The July 2023 monitoring review found no evidence to reassess the rating. The published report does not describe the management culture, staff feedback mechanisms, or how the home handles complaints and compliments. No concerns are recorded.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside support for physical disabilities and general nursing for over-65s. Their approach balances clinical expertise with maintaining dignity and independence where possible. The team's understanding of dementia shows in how they connect with residents through their personal histories and interests. Families report seeing their loved ones engage meaningfully in activities and social life, maintaining their sense of self despite cognitive challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

The Grange Nursing Home holds a Good rating across all five domains, but the published inspection report contains very limited specific detail, so the family score reflects the rating itself rather than rich observed evidence. Families should treat this score as a starting point and seek more information directly from the home.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families consistently describe how their loved ones have flourished here, with staff taking time to learn personal histories and interests. The atmosphere feels secure and respectful, with residents showing renewed confidence and happiness that families hadn't seen in years. There's a real sense that people are valued as individuals, not just care recipients.

Lens 02

What inspectors have recorded

Staff across every department — nursing, care, housekeeping, catering — demonstrate the same professional warmth that defines the home's culture. Communication with families flows naturally, with regular updates and clear explanations when care needs change. The clinical team combines medical competence with unhurried attention, giving families confidence that nothing gets overlooked.

Lens 03

How it sits against good practice

What stands out at The Grange is how medical excellence and human connection work together — creating a place where health improves and spirits lift.

DCC Recommendation

Worth a visit

The Grange Nursing Home on Upper Northam Road in Southampton was rated Good across all five inspection domains at its last full inspection in November 2020. The home specialises in nursing care for older adults, including people living with dementia and those with physical disabilities, across 63 beds. A Good rating in every domain is a positive indicator, and a July 2023 monitoring review found no evidence to change that rating. A named registered manager and nominated individual are on record, suggesting stable leadership. The main uncertainty here is that the published inspection report contains very little specific detail about what inspectors actually observed inside the home. There are no recorded quotes from your parent's potential neighbours, no descriptions of staff interactions, and no observations about meals, activities, or the environment. This means the Good rating tells you the inspectors were satisfied, but it does not tell you what daily life feels like. Before visiting, call the home and ask to speak with the registered manager, Mrs Carolyn Ryves, about night staffing ratios, how often care plans are reviewed with families, and what activities are available for someone who cannot join group sessions. Then, on your visit, watch how staff move and speak with the people who live there; an unhurried tone and the use of your parent's preferred name are the clearest signs of genuine person-centred care.

The three questions to ask when you visit

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In Their Own Words

How The Grange describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Grange says about itself

Where clinical excellence meets genuine warmth and respect

The Grange Nursing Home – Your Trusted nursing home

When families describe The Grange Nursing Home in Southampton, they talk about transformation — residents who arrive withdrawn becoming confident participants in daily life, health conditions stabilising beyond medical expectations. This isn't just skilled nursing care; it's an approach that sees each resident as a complete person with a history worth knowing and a future worth building.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside support for physical disabilities and general nursing for over-65s. Their approach balances clinical expertise with maintaining dignity and independence where possible.

    How they describe their dementia care

    The team's understanding of dementia shows in how they connect with residents through their personal histories and interests. Families report seeing their loved ones engage meaningfully in activities and social life, maintaining their sense of self despite cognitive challenges.

    “What stands out at The Grange is how medical excellence and human connection work together — creating a place where health improves and spirits lift.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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