Dementia Care Home

The Hamptons Care Home

Main Drive, Lytham St Annes, Lancashire, FY8 3FF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds76
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2018-10-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about walking into somewhere that feels settled and homely, where residents with dementia are actively engaged in daily activities rather than just sitting quietly. There's a sense of genuine warmth that families pick up on straight away, particularly when they're going through difficult times.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity85
  • Cleanliness60
  • Activities & engagement60
  • Food quality55
  • Healthcare60
  • Management & leadership65
  • Resident happiness65
Section 02

What inspectors found

Inspected 2018-10-17

  • Is this home safe?

    Good
    The home was rated Good for safety at the March 2021 inspection. This indicates that inspectors found medicines management, staffing arrangements, and risk processes to be at least adequate. The published summary does not reproduce specific observations on falls management, infection control, or incident learning. The home is registered as a nursing home, meaning clinical risk management is part of its core remit.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effective practice at the March 2021 inspection. This covers staff training, care planning, healthcare access, nutritional support, and outcomes for residents. The published summary does not describe the content of dementia training, how care plans are structured, how often GP visits occur, or how food quality and choice are managed. The home holds a nursing registration, which requires clinical governance processes to be in place.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The home received an Outstanding rating for caring at the March 2021 inspection. This is the highest possible grade and indicates that inspectors found strong, specific evidence of compassionate, dignified, and respectful care. Outstanding is awarded to fewer than one in ten care homes inspected nationally. The published summary does not reproduce the observations or testimony that led to this rating, but the grade itself reflects a high evidential bar.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsive practice at the March 2021 inspection. This domain covers how well the home tailors its care to individual needs, including activities, engagement, and end-of-life planning. The published summary gives no specific detail on the activities programme, how individual preferences are recorded and acted upon, or how the home approaches end-of-life care. Dementia is listed as a specialism, meaning the home is expected to offer tailored engagement for people at different stages.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for well-led practice at the March 2021 inspection. The registered manager is named as Mrs Sara Anne Allton, and the nominated individual is Mrs Cathryn Fairhurst. A Good rating indicates that governance systems, staff support structures, and accountability processes met the required standard at the time of inspection. The published summary does not describe the manager's visibility on the floor, how long they have been in post, or how the home handles complaints and feedback.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The centre provides specialist care for people over 65 with dementia and physical disabilities. They also offer respite stays when families need a break. Residents with dementia here take part in structured daily activities that keep them engaged and content. The staff clearly understand how to create an environment where people feel settled rather than anxious. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The home holds an Outstanding rating for caring, which carries the most weight in our family scoring, and a Good rating across all other domains. However, the published inspection text contains very limited specific detail, so most scores reflect the rating grade rather than observed evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about walking into somewhere that feels settled and homely, where residents with dementia are actively engaged in daily activities rather than just sitting quietly. There's a sense of genuine warmth that families pick up on straight away, particularly when they're going through difficult times.

Lens 02

What inspectors have recorded

Staff here seem to understand that caring for someone means supporting their whole family too. They're described as approachable and emotionally present, particularly skilled at managing pain and maintaining dignity during end-of-life care. That kind of expertise makes a real difference when you need it most.

Lens 03

How it sits against good practice

Sometimes the best recommendation is knowing that other families found what they needed here during their hardest days.

DCC Recommendation

Worth a visit

The Hamptons Care Centre, on Main Drive in Lytham St Annes, was rated Good overall at its March 2021 inspection, with an Outstanding rating for caring, the highest possible grade in that domain. All other domains, including safe, effective, responsive, and well-led, were rated Good. The home is registered to provide nursing and personal care for up to 76 adults over 65, including people living with dementia and physical disabilities. The most important caveat for your decision-making is that the published inspection text contains very little specific detail: no inspector observations, no resident or family quotes, and no descriptions of day-to-day practice are reproduced. The Outstanding caring rating is genuinely significant and should not be dismissed, but you cannot rely on the written summary alone to understand what life is like here for your parent. Visit the home, ask to see last week's staffing rota, spend time in a communal area at mealtimes, and ask directly about dementia-specific training, night staffing ratios, and how the home keeps families informed when things change.

The three questions to ask when you visit

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In Their Own Words

How The Hamptons Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Hamptons Care Home says about itself

Where families find genuine comfort during life's hardest transitions

Nursing home in Lytham St Annes: True Peace of Mind

When you're facing difficult decisions about care, you need somewhere that understands what really matters. The Hamptons Care Centre in Lytham St Annes specialises in supporting people through some of life's most challenging moments — whether that's learning to live with dementia, managing physical disabilities, or needing gentle end-of-life care. Families describe finding real comfort here, both for their loved ones and themselves.

Care & specialisms

Who they care for

    The centre provides specialist care for people over 65 with dementia and physical disabilities. They also offer respite stays when families need a break.

    How they describe their dementia care

    Residents with dementia here take part in structured daily activities that keep them engaged and content. The staff clearly understand how to create an environment where people feel settled rather than anxious.

    “Sometimes the best recommendation is knowing that other families found what they needed here during their hardest days.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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