The Knoll
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds34
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-01-10
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have noticed how staff maintain their friendly approach throughout the day, staying patient even when residents need extra support. The general feeling is one of steady, reliable care.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2020-01-10
Is this home safe?
Is the care effective?
The Knoll was rated Good in Effective at the December 2020 inspection. This domain covers whether staff have the right training, whether care plans reflect what each person needs, whether healthcare professionals such as GPs are involved appropriately, and whether food meets residents' needs. No specific examples, observations, or descriptions are available in the published inspection text to show how these standards were met in practice.Is this home caring?
The Knoll was rated Good in Caring at the December 2020 inspection. This domain covers how staff interact with residents, whether people are treated with dignity and respect, and whether independence is supported rather than replaced. No inspector observations, resident quotes, or relative feedback are included in the published text to illustrate how these standards were demonstrated in practice.Is the home responsive?
The Knoll was rated Good in Responsive at the December 2020 inspection. This domain covers whether activities are meaningful and tailored to individuals, whether the home responds to complaints and feedback, and whether end-of-life care is planned and personalised. The home specialises in dementia care, making individual engagement particularly important for people who may not be able to seek out activities themselves. No specific activities, examples of tailored engagement, or complaint-handling processes are described in the published inspection text.Is the home well-led?
The Knoll was rated Good in Well-led at the December 2020 inspection. The home is operated by Alder Meadow Limited and has a named registered manager (Mr Reece Welsted) and a named nominated individual (Mr Huw James). The improvement from Requires Improvement to Good across all domains indicates that leadership responded effectively to previous concerns. No further detail about management culture, staff empowerment, governance processes, or how the home handles feedback is available in the published text.
Source: CQC inspection report →
What the evidence base says
The Knoll provides residential care for adults over 65, with particular experience in dementia care. They also support younger adults who need residential care. Staff at The Knoll have experience supporting residents with dementia, maintaining their patient, friendly approach even during more challenging moments of care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Knoll improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive shift. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting confirmed Good ratings without the direct observations, quotes, or examples that would push them higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families have noticed how staff maintain their friendly approach throughout the day, staying patient even when residents need extra support. The general feeling is one of steady, reliable care.
What inspectors have recorded
How it sits against good practice
With its peaceful setting and patient staff team, The Knoll offers a calm environment for residents who need that extra bit of understanding.
Worth a visit
The Knoll on Stroud Road in Gloucester was rated Good at its last inspection in December 2020, with all five domains assessed as Good. This is a genuine positive step: the home had previously been rated Requires Improvement, and the improvement across every domain signals that concerns were identified, addressed, and verified by inspectors. The home is registered to care for 34 people, including those living with dementia and adults both over and under 65. The honest limitation here is that the published inspection text contains very little specific detail about what inspectors actually saw or heard. There are no direct quotes from residents or relatives, no descriptions of staff interactions, and no breakdown of what changed between the previous and current inspection. This means a Good rating is confirmed but the reasoning behind it is not visible. When you visit, focus on what you can observe directly: how staff speak to your parent in corridors and communal areas, whether the home feels calm and unhurried, and how the manager responds when you ask what was found at the previous inspection and what was done to improve it.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Knoll measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Knoll describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Patient, friendly staff in a peaceful Gloucester setting
The Knoll – Your Trusted residential home
When families visit The Knoll in Gloucester, they often comment on the calm atmosphere and the way staff handle even challenging moments with patience. This care home, set in a quiet area with garden views, provides residential care for people over 65, including those living with dementia. The clean, well-maintained environment offers residents glimpses of local wildlife from their windows.
Who they care for
The Knoll provides residential care for adults over 65, with particular experience in dementia care. They also support younger adults who need residential care.
Staff at The Knoll have experience supporting residents with dementia, maintaining their patient, friendly approach even during more challenging moments of care.
“With its peaceful setting and patient staff team, The Knoll offers a calm environment for residents who need that extra bit of understanding.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Knoll improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive shift. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting confirmed Good ratings without the direct observations, quotes, or examples that would push them higher.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families have noticed how staff maintain their friendly approach throughout the day, staying patient even when residents need extra support. The general feeling is one of steady, reliable care.
What inspectors have recorded
How it sits against good practice
With its peaceful setting and patient staff team, The Knoll offers a calm environment for residents who need that extra bit of understanding.
Worth a visit
The Knoll on Stroud Road in Gloucester was rated Good at its last inspection in December 2020, with all five domains assessed as Good. This is a genuine positive step: the home had previously been rated Requires Improvement, and the improvement across every domain signals that concerns were identified, addressed, and verified by inspectors. The home is registered to care for 34 people, including those living with dementia and adults both over and under 65. The honest limitation here is that the published inspection text contains very little specific detail about what inspectors actually saw or heard. There are no direct quotes from residents or relatives, no descriptions of staff interactions, and no breakdown of what changed between the previous and current inspection. This means a Good rating is confirmed but the reasoning behind it is not visible. When you visit, focus on what you can observe directly: how staff speak to your parent in corridors and communal areas, whether the home feels calm and unhurried, and how the manager responds when you ask what was found at the previous inspection and what was done to improve it.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Knoll measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Knoll describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Patient, friendly staff in a peaceful Gloucester setting
The Knoll – Your Trusted residential home
When families visit The Knoll in Gloucester, they often comment on the calm atmosphere and the way staff handle even challenging moments with patience. This care home, set in a quiet area with garden views, provides residential care for people over 65, including those living with dementia. The clean, well-maintained environment offers residents glimpses of local wildlife from their windows.
Who they care for
The Knoll provides residential care for adults over 65, with particular experience in dementia care. They also support younger adults who need residential care.
Staff at The Knoll have experience supporting residents with dementia, maintaining their patient, friendly approach even during more challenging moments of care.
The home & environment
The home keeps its spaces clean and well-maintained, with windows overlooking gardens where residents can watch birds and other wildlife. Food presentation has caught the eye of visiting relatives, who've mentioned how appealing meals look.
“With its peaceful setting and patient staff team, The Knoll offers a calm environment for residents who need that extra bit of understanding.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
