Dementia Care Home

The Mead

Castleford Close, Borehamwood, Hertfordshire, WD6 4AL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2017-12-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling reassured by the patient, kind approach they encounter here. The transition into care can feel overwhelming, but people report that staff work hard to help new residents settle in comfortably. There's a sense that each person is treated as an individual, with flexibility in how their care is delivered.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2017-12-07

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2017 inspection. Beyond this headline rating, the published summary does not contain specific observations about staffing ratios, medicines management, falls prevention, infection control, or incident learning. A desktop review in July 2023 confirmed no evidence had emerged to require a reassessment. The home cares for people with dementia and physical disabilities, which makes the detail of safety arrangements particularly important for families.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2017 inspection. The published summary provides no specific detail about training content, care plan quality, GP access, or food provision. The home's stated specialisms include dementia and physical disabilities, which require staff with specific knowledge and skills. No information is available about whether dementia-specific training has been updated since the inspection, or how care plans are currently structured and reviewed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2017 inspection. The published summary contains no direct observations of staff interactions, no quotes from residents or relatives, and no specific examples of how dignity or independence were supported. This is the domain families weigh most heavily in our review data, and the lack of specific evidence here is the most significant gap in the published record. The rating indicates inspectors were satisfied at the time, but no detail is available to explain why.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2017 inspection. No detail is available about the activity programme, individual engagement for people who cannot join group activities, or how the home responds to individual preferences and complaints. The home supports people with dementia and physical disabilities, two groups for whom meaningful daily occupation and individual responsiveness are particularly important. The published summary does not record any specific examples of how the home tailored its approach to individuals.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2017 inspection. A registered manager and a nominated individual were named in the published record. The home is operated by Quantum Care Limited, an established provider. No information is available about management stability since the inspection, staff turnover, internal governance processes, or whether the current leadership team is the same as in 2017. The July 2023 desktop review found nothing to require a reassessment, but this was based on data rather than a physical inspection.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Mead caters to adults across age groups, including younger adults under 65 who need residential support. Physical disability care forms part of their expertise alongside their dementia specialisms. For those living with dementia, the home provides specially trained staff who understand the unique challenges involved. Families have observed positive changes in their loved ones here, including better appetite and brighter moods as residents settle into their new routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Mead was rated Good across all five domains at its only inspection in November 2017, which is a solid baseline. However, because the inspection is now over seven years old and the published report contains very little specific detail, most scores sit in the mid-range to reflect genuine uncertainty rather than any identified problem.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling reassured by the patient, kind approach they encounter here. The transition into care can feel overwhelming, but people report that staff work hard to help new residents settle in comfortably. There's a sense that each person is treated as an individual, with flexibility in how their care is delivered.

Lens 02

What inspectors have recorded

Staff training appears particularly focused on dementia care, with families noticing the specialist knowledge in action. The team's attentive approach has helped some residents with dementia show improvements in mood and general wellbeing after moving in.

Lens 03

How it sits against good practice

Every family's care journey is different, and finding the right fit takes time and careful consideration.

DCC Recommendation

Worth a visit

The Mead, on Castleford Close in Borehamwood, was rated Good across all five domains at its inspection in November 2017, carried out by the official inspectorate. A desktop review in July 2023 found nothing to change that rating. The home is run by Quantum Care Limited, an established provider, and had a named registered manager and nominated individual recorded at the time of inspection. A consistent Good across every domain is a positive starting point when comparing homes. The significant uncertainty here is the age of the evidence. The inspection was carried out in November 2017, which means the detailed findings are now more than seven years old. The published summary contains almost no specific observations, quotes, or examples that would allow a confident assessment of what daily life is like for your parent today. Staffing, management, and culture can all change substantially over that period. Before making a decision, visit in person, ask to see the current staffing rota for both day and night shifts, meet the current registered manager and check how long they have been in post, and observe the pace of interactions between staff and the people who live there.

The three questions to ask when you visit

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In Their Own Words

How The Mead describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Mead says about itself

Specialist dementia support in a clean, welcoming Borehamwood setting

Dedicated residential home Support in Borehamwood

Families searching for care in Borehamwood East often discover The Mead offers specialist support for those living with dementia alongside general residential care. The home welcomes adults both under and over 65, including those with physical disabilities. With trained staff and a focus on individual needs, this established care home provides residential support in pleasant surroundings.

Care & specialisms

Who they care for

    The Mead caters to adults across age groups, including younger adults under 65 who need residential support. Physical disability care forms part of their expertise alongside their dementia specialisms.

    How they describe their dementia care

    For those living with dementia, the home provides specially trained staff who understand the unique challenges involved. Families have observed positive changes in their loved ones here, including better appetite and brighter moods as residents settle into their new routines.

    “Every family's care journey is different, and finding the right fit takes time and careful consideration.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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