The Oaks
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds33
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2023-05-16
Save The Oaks to your shortlist
Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.
STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes visitors is how content residents seem here. People talk about seeing genuine happiness in the way residents interact with their surroundings and the staff who support them.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2023-05-16
Is this home safe?
Is the care effective?
The Oaks Care Home was rated Good for effectiveness at the April 2023 inspection. This domain covers whether staff have the right training, whether care plans reflect what your parent actually needs, and whether the home works well with GPs and other health professionals. The published report does not include specific detail on dementia training content, care plan review frequency, or how the home manages healthcare access. The Good rating indicates inspectors were satisfied with the overall standard.Is this home caring?
The Oaks Care Home was rated Good for caring at the April 2023 inspection. This domain covers staff warmth, how residents are treated with dignity and respect, and whether individuals retain as much independence as possible. The published report does not include specific inspector observations of staff interactions, direct quotes from residents about how they feel, or examples of how staff respond to distress. The Good rating indicates inspectors were satisfied with the overall quality of care and relationships.Is the home responsive?
The Oaks Care Home was rated Good for responsiveness at the April 2023 inspection. This domain covers whether the home provides meaningful activities, responds to individual preferences, and supports residents approaching the end of life. The published report does not include specific detail on the activities programme, one-to-one engagement for people who cannot join group activities, or how the home handles individual requests and complaints. The Good rating indicates inspectors were satisfied with the overall standard.Is the home well-led?
The Oaks Care Home was rated Good for leadership at the April 2023 inspection. The registered manager is Mrs Julie Ann Houghton, and the nominated individual is Mr Stephen John Clarke. The home is run by Caldwell and Beling Ltd. The most significant leadership finding in this report is the improvement from a previous Inadequate rating: achieving Good across all five domains requires leadership to have identified problems, made changes, and embedded those changes convincingly enough to satisfy inspectors. The published report does not include specific detail on management visibility, staff culture, or governance systems beyond the domain rating.
Source: CQC inspection report →
What the evidence base says
The Oaks provides specialist support for people living with dementia and those managing mental health conditions. They also offer general residential care for anyone over 65 who needs that extra help with daily living. The home accepts residents living with dementia as part of their specialist care provision. They work with families to understand each person's unique needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Oaks Care Home scores 74 out of 100, reflecting a genuine and significant improvement from a previous Inadequate rating to a Good rating across all five inspection domains. The score sits in the positive-but-cautious range because the published inspection report contains limited specific detail, direct observations, or resident testimony to confirm day-to-day experience beyond the headline ratings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes visitors is how content residents seem here. People talk about seeing genuine happiness in the way residents interact with their surroundings and the staff who support them.
What inspectors have recorded
The staff team draws particular praise for their professional yet caring approach. They're noted for being responsive when residents need support, handling requests efficiently while keeping that personal touch that matters so much.
How it sits against good practice
Sometimes the best way to get a feel for a place is to see it for yourself and meet the team who'll be caring for your loved one.
Worth a visit
The Oaks Care Home, at 46 New Brighton Road, Emsworth, was rated Good across all five inspection domains at its most recent inspection in April 2023, with the report published in May 2023. This is a meaningful result, because the home had previously been rated Inadequate, meaning inspectors found serious concerns that have since been addressed. Achieving Good in every domain, including Safe and Well-led, in a single inspection cycle is not automatic: it requires sustained effort from management and staff. The main uncertainty here is the limited published detail in the inspection report. The headline ratings are clear, but the report as provided does not include extensive inspector observations, resident or family quotes, or specific examples of day-to-day practice. This means the Good rating tells you the direction of travel is positive, but you will need a visit to verify what that looks like in practice for your parent. Pay particular attention to how the home has embedded the changes that moved it from Inadequate to Good, and ask the manager directly what was wrong before and what is different now.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Oaks measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Oaks describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine warmth in Emsworth
Residential home in Emsworth: True Peace of Mind
When you're looking for care that combines professionalism with real kindness, The Oaks Care Home in Emsworth offers exactly that balance. Visitors consistently notice how attentive the staff are to residents' needs, responding quickly while maintaining that friendly, respectful approach that makes all the difference. The home specialises in supporting people living with dementia and mental health conditions, alongside general care for those over 65.
Who they care for
The Oaks provides specialist support for people living with dementia and those managing mental health conditions. They also offer general residential care for anyone over 65 who needs that extra help with daily living.
The home accepts residents living with dementia as part of their specialist care provision. They work with families to understand each person's unique needs and preferences.
“Sometimes the best way to get a feel for a place is to see it for yourself and meet the team who'll be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Oaks Care Home scores 74 out of 100, reflecting a genuine and significant improvement from a previous Inadequate rating to a Good rating across all five inspection domains. The score sits in the positive-but-cautious range because the published inspection report contains limited specific detail, direct observations, or resident testimony to confirm day-to-day experience beyond the headline ratings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
What strikes visitors is how content residents seem here. People talk about seeing genuine happiness in the way residents interact with their surroundings and the staff who support them.
What inspectors have recorded
The staff team draws particular praise for their professional yet caring approach. They're noted for being responsive when residents need support, handling requests efficiently while keeping that personal touch that matters so much.
How it sits against good practice
Sometimes the best way to get a feel for a place is to see it for yourself and meet the team who'll be caring for your loved one.
Worth a visit
The Oaks Care Home, at 46 New Brighton Road, Emsworth, was rated Good across all five inspection domains at its most recent inspection in April 2023, with the report published in May 2023. This is a meaningful result, because the home had previously been rated Inadequate, meaning inspectors found serious concerns that have since been addressed. Achieving Good in every domain, including Safe and Well-led, in a single inspection cycle is not automatic: it requires sustained effort from management and staff. The main uncertainty here is the limited published detail in the inspection report. The headline ratings are clear, but the report as provided does not include extensive inspector observations, resident or family quotes, or specific examples of day-to-day practice. This means the Good rating tells you the direction of travel is positive, but you will need a visit to verify what that looks like in practice for your parent. Pay particular attention to how the home has embedded the changes that moved it from Inadequate to Good, and ask the manager directly what was wrong before and what is different now.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Oaks measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Oaks describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine warmth in Emsworth
Residential home in Emsworth: True Peace of Mind
When you're looking for care that combines professionalism with real kindness, The Oaks Care Home in Emsworth offers exactly that balance. Visitors consistently notice how attentive the staff are to residents' needs, responding quickly while maintaining that friendly, respectful approach that makes all the difference. The home specialises in supporting people living with dementia and mental health conditions, alongside general care for those over 65.
Who they care for
The Oaks provides specialist support for people living with dementia and those managing mental health conditions. They also offer general residential care for anyone over 65 who needs that extra help with daily living.
The home accepts residents living with dementia as part of their specialist care provision. They work with families to understand each person's unique needs and preferences.
Management & ethos
The staff team draws particular praise for their professional yet caring approach. They're noted for being responsive when residents need support, handling requests efficiently while keeping that personal touch that matters so much.
The home & environment
The home maintains high standards throughout, with visitors commenting on how clean and pleasant they find the environment. Everything appears well-kept and thoughtfully maintained, creating surroundings that feel comfortable rather than institutional.
“Sometimes the best way to get a feel for a place is to see it for yourself and meet the team who'll be caring for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
