Dementia Care Home

The Pines Care & Nursing Home – Country Court

Furze Hill, Hove, Sussex, BN3 1PA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-02-26

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about walking into a space that feels comfortable rather than clinical. There's a programme of activities and entertainment that keeps residents engaged, and the atmosphere stays homely despite being a professional care setting. People mention how clean everything is without feeling sterile or corporate.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-02-26

  • Is this home safe?

    Good
    The inspection rated this domain Good. Beyond that headline, the published report contains no specific detail about staffing ratios, falls management, medication records, infection control practices, or how the home responds when things go wrong. The review carried out in July 2023 found no reason to change the rating, but it did not involve a new on-site inspection.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good, covering training, care planning, healthcare access, and nutrition. The published summary names a registered manager and a nominated individual but records no specific observations about care plan content, GP access frequency, dementia training programmes, or how food quality and choice are managed for people living with dementia.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. No direct observations of staff interactions, no resident quotes, and no family testimony are recorded in the published report. The July 2023 review noted no reason to change the rating but did not involve inspectors visiting the home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good, covering activities, individuality, and responsiveness to changing needs. No specific activity observations, individual engagement examples, or end-of-life care detail are recorded in the published text. The home specialises in dementia care, which makes the absence of detail about tailored versus group activities particularly worth following up.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. A registered manager and a nominated individual are named in the published record. No detail about the manager's day-to-day presence, staff culture, governance processes, or how the home handles complaints is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Pines specialises in caring for adults over 65, with particular expertise in dementia care. Their dementia care approach combines skilled nursing support with maintaining dignity and quality of life, helping residents stay engaged through appropriate activities and social programmes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Pines Nursing Home holds a Good rating across all five domains, but the published inspection report contains very little specific detail, meaning scores reflect the rating itself rather than rich supporting evidence. Treat this score as a starting point for your own enquiries rather than a confirmed picture.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about walking into a space that feels comfortable rather than clinical. There's a programme of activities and entertainment that keeps residents engaged, and the atmosphere stays homely despite being a professional care setting. People mention how clean everything is without feeling sterile or corporate.

Lens 02

What inspectors have recorded

The nursing team here gets particular praise for combining clinical competence with real compassion. Families describe staff who are consistently approachable and kind, extending their care to worried relatives as well as residents. During those hardest final weeks, the team provides attentive support that helps everyone through.

Lens 03

How it sits against good practice

Sometimes the best measure of a care home is how families feel when they visit, and at The Pines, they feel welcomed.

DCC Recommendation

Worth a visit

The Pines Nursing Home, on Furze Hill in Hove, was rated Good across all five inspection domains when inspectors visited in February 2019. The home is registered for 42 beds and specialises in nursing care for people over 65, including those living with dementia. A review carried out in July 2023 found no evidence to change that rating. The registered manager and a nominated individual are named in the published record, indicating that the required leadership structure is in place. The main caution for any family considering this home is that the published inspection report contains very little specific detail: no direct observations, no resident or family quotes, and no staffing numbers. A Good rating from 2019 is now more than six years old, which is a long time in any care setting. Before making a decision, visit in person, ask to see recent care records and the current staffing rota, and speak directly with the manager about what has changed since the inspection. The checklist below sets out the specific questions worth asking.

The three questions to ask when you visit

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In Their Own Words

How The Pines Care & Nursing Home – Country Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Pines Care & Nursing Home – Country Court says about itself

Where nursing expertise meets genuine warmth in Hove

The Pines Nursing Home – Your Trusted nursing home

When families describe the care at The Pines Nursing Home in Hove, they keep coming back to the same thing — how the staff make everyone feel welcome, not just residents but visitors too. It's the kind of place where clinical excellence comes wrapped in genuine kindness, and that matters when you're trusting someone with your loved one's care.

Care & specialisms

Who they care for

    The Pines specialises in caring for adults over 65, with particular expertise in dementia care.

    How they describe their dementia care

    Their dementia care approach combines skilled nursing support with maintaining dignity and quality of life, helping residents stay engaged through appropriate activities and social programmes.

    “Sometimes the best measure of a care home is how families feel when they visit, and at The Pines, they feel welcomed.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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