Tozer House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds15
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities
- Last inspected2022-10-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors have noticed the polite, friendly approach of the staff here. People describe finding the team approachable and courteous when they come to visit loved ones.
The eight family priority themes
- Staff warmth70
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-10-11
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, and healthcare access. Dementia and learning disabilities are both registered specialisms, which means inspectors will have considered whether staff have appropriate skills for these groups. No specific information about training content, completion rates, GP access frequency, or how care plans are structured is included in the published summary. The improvement from Requires Improvement implies that any previous gaps in effectiveness have been addressed.Is this home caring?
The Caring domain was rated Good, covering staff warmth, dignity, respect, and support for independence. No specific inspector observations, such as staff knocking before entering rooms, using preferred names, or responding calmly to distress, are recorded in the published summary. A Good Caring rating after a previous Requires Improvement suggests the home has made real improvements in how staff treat the people who live there. The small size of the home, 15 beds, can support more personal relationships between staff and residents when turnover is low.Is the home responsive?
The Responsive domain was rated Good, covering activities, individual engagement, and responsiveness to changing needs. No specific detail about the activity programme, one-to-one engagement for residents with advanced dementia, or how the home responds to complaints is included in the published summary. The home supports both adults over and under 65, and people with dementia and learning disabilities, which means activity provision needs to be genuinely tailored to very different individuals. The Good rating implies inspectors did not identify significant gaps in responsiveness.Is the home well-led?
The Well-led domain was rated Good, and the home is registered with a named manager and a nominated individual. The overall improvement from Requires Improvement to Good across every domain is a strong indicator of active, effective leadership. West Sussex County Council runs the home, which provides a level of organisational accountability. No specific detail about the manager's tenure, how staff are supported to raise concerns, or how the home uses feedback to improve is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The team here works with adults across different age groups, including those under 65 who often struggle to find the right care setting. They have particular experience supporting people with dementia and learning disabilities. For residents living with dementia, the staff understand how to provide reassuring routines and gentle support. They work with families to learn what helps each person feel most comfortable and secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tozer House has moved up from Requires Improvement to a full Good rating across all five domains, which is a meaningful step forward. Scores sit in the 60-75 range because the inspection confirms positive direction but lacks the specific observations, direct quotes, and granular detail that would push scores higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors have noticed the polite, friendly approach of the staff here. People describe finding the team approachable and courteous when they come to visit loved ones.
What inspectors have recorded
The home appears to run smoothly day to day, with visitors commenting on how well-organised everything seems to be.
How it sits against good practice
If you'd like to see how Tozer House works for yourself, getting in touch to arrange a visit could help you decide if it feels right.
Worth a visit
Tozer House in Chichester is a small, 15-bed home run by West Sussex County Council, rated Good across all five inspection domains at its August 2022 inspection. This is a significant improvement from its previous rating of Requires Improvement, which tells you the home identified what was wrong and fixed it. The home supports adults over and under 65, including people with dementia and learning disabilities, and is registered with a named manager and nominated individual in post. The main limitation of this report is that the published inspection summary is brief, so many of the specific details families rely on, such as night staffing ratios, food quality, activity provision, and how staff respond to distress, are not recorded in the available text. The overall direction is positive, but you should visit and ask targeted questions before making a decision. Start by asking the manager to show you actual staffing rotas from last week, confirm how many staff are on overnight for 15 residents, and observe how staff interact with residents during an unannounced visit at a mealtime.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tozer House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tozer House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for adults with dementia and learning disabilities
Compassionate Care in Chichester at Tozer House
When you're looking for the right care setting for someone with complex needs, finding a place that truly understands is everything. Tozer House in Chichester specialises in supporting adults of all ages who need extra help, whether they're living with dementia, learning disabilities, or both. The home welcomes younger adults under 65 as well as older residents, creating a diverse community where everyone gets the specific care they need.
Who they care for
The team here works with adults across different age groups, including those under 65 who often struggle to find the right care setting. They have particular experience supporting people with dementia and learning disabilities.
For residents living with dementia, the staff understand how to provide reassuring routines and gentle support. They work with families to learn what helps each person feel most comfortable and secure.
“If you'd like to see how Tozer House works for yourself, getting in touch to arrange a visit could help you decide if it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Tozer House has moved up from Requires Improvement to a full Good rating across all five domains, which is a meaningful step forward. Scores sit in the 60-75 range because the inspection confirms positive direction but lacks the specific observations, direct quotes, and granular detail that would push scores higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors have noticed the polite, friendly approach of the staff here. People describe finding the team approachable and courteous when they come to visit loved ones.
What inspectors have recorded
The home appears to run smoothly day to day, with visitors commenting on how well-organised everything seems to be.
How it sits against good practice
If you'd like to see how Tozer House works for yourself, getting in touch to arrange a visit could help you decide if it feels right.
Worth a visit
Tozer House in Chichester is a small, 15-bed home run by West Sussex County Council, rated Good across all five inspection domains at its August 2022 inspection. This is a significant improvement from its previous rating of Requires Improvement, which tells you the home identified what was wrong and fixed it. The home supports adults over and under 65, including people with dementia and learning disabilities, and is registered with a named manager and nominated individual in post. The main limitation of this report is that the published inspection summary is brief, so many of the specific details families rely on, such as night staffing ratios, food quality, activity provision, and how staff respond to distress, are not recorded in the available text. The overall direction is positive, but you should visit and ask targeted questions before making a decision. Start by asking the manager to show you actual staffing rotas from last week, confirm how many staff are on overnight for 15 residents, and observe how staff interact with residents during an unannounced visit at a mealtime.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Tozer House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Tozer House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for adults with dementia and learning disabilities
Compassionate Care in Chichester at Tozer House
When you're looking for the right care setting for someone with complex needs, finding a place that truly understands is everything. Tozer House in Chichester specialises in supporting adults of all ages who need extra help, whether they're living with dementia, learning disabilities, or both. The home welcomes younger adults under 65 as well as older residents, creating a diverse community where everyone gets the specific care they need.
Who they care for
The team here works with adults across different age groups, including those under 65 who often struggle to find the right care setting. They have particular experience supporting people with dementia and learning disabilities.
For residents living with dementia, the staff understand how to provide reassuring routines and gentle support. They work with families to learn what helps each person feel most comfortable and secure.
Management & ethos
The home appears to run smoothly day to day, with visitors commenting on how well-organised everything seems to be.
“If you'd like to see how Tozer House works for yourself, getting in touch to arrange a visit could help you decide if it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
