York House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-11-20
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families have noticed positive changes in their loved ones during their time here, with some residents becoming noticeably more confident and relaxed. The atmosphere feels pleasant and comfortable, though some areas could benefit from a bit of freshening up.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality58
- Healthcare65
- Management & leadership45
- Resident happiness65
What inspectors found
Inspected 2019-11-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2025 inspection. This covers whether staff have the right training and skills, whether care plans are individualised and kept up to date, whether residents can access healthcare when they need it, and whether food and nutrition are managed well. No specific findings are reproduced in the published summary, so it is not possible to say which aspects of effectiveness were strongest or weakest. The home lists dementia as a specialism, which means inspectors would have expected to see evidence of dementia-specific training and care approaches.Is this home caring?
The Caring domain was rated Good at the June 2025 inspection. This domain specifically assesses whether staff treat residents with kindness, dignity, and respect, whether residents' privacy is maintained, and whether people are supported to retain as much independence as possible. No verbatim observations or quotes from residents or relatives are available from the published summary. A Good Caring rating for a dementia-specialist home requires inspectors to observe staff responding appropriately to people who may not be able to express their needs verbally.Is the home responsive?
The Responsive domain was rated Good at the June 2025 inspection. This covers whether the home meets individual needs, whether activities are varied and meaningful, whether complaints are handled well, and whether end-of-life care is planned and delivered sensitively. No specific detail about the activities programme, individual engagement, or end-of-life practice is available from the published summary. For a 36-bed home with a dementia specialism, responsiveness should include provision for people who cannot join group activities.Is the home well-led?
The Well-led domain was rated Requires Improvement at the June 2025 inspection. This is the only domain where York House fell below Good. A Requires Improvement rating in Well-led means inspectors identified shortfalls in leadership, governance, or the systems the home uses to monitor its own quality and act when things go wrong. The published summary does not specify what those shortfalls were. The registered manager is Emma Louise White and the nominated individual is Joanne Fogg. There is no information available on how long the current manager has been in post.
Source: CQC inspection report →
What the evidence base says
York House cares for adults over 65 and younger adults who need support, with particular experience in dementia care. The home has dedicated dementia support, though some families have expressed concerns about supervision levels and response times on the specialist unit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
York House scores in the mid-range overall, reflecting Good ratings across the care and clinical domains but a Requires Improvement finding in Well-led, which is the area families most associate with long-term consistency and accountability. The leadership gap is the one area that warrants careful scrutiny on any visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families have noticed positive changes in their loved ones during their time here, with some residents becoming noticeably more confident and relaxed. The atmosphere feels pleasant and comfortable, though some areas could benefit from a bit of freshening up.
What inspectors have recorded
Staff here are known for being friendly and easy to talk to, making time for both residents and their families. While the team is welcoming and attentive, some visitors have raised important concerns about fall prevention and how quickly incidents are communicated to families.
How it sits against good practice
If you're considering York House for someone you love, visiting in person will help you get a feel for the place and ask about their safety protocols.
Worth a visit
York House in Dewsbury was assessed in June 2025 and the report published in August 2025. Inspectors rated the home Good across four of its five domains, covering safety, the effectiveness of care, the quality of caring interactions, and how well the home responds to individual needs. That is a meaningful result for a 36-bed home caring for older adults including people living with dementia, and it suggests the day-to-day experience for people who live there was broadly positive at the time of inspection. The one significant concern is the Well-led rating of Requires Improvement, which means inspectors found shortfalls in leadership, governance, or accountability that they considered serious enough to flag. The published summary does not specify what those shortfalls were, and that lack of detail is itself a reason to ask careful questions. Before choosing York House, ask the manager directly what the Well-led findings were, what has changed since the inspection, and how you will be kept informed if anything affects your parent's care. Also ask to see the night-staffing rota and check how much of the recent month relied on agency staff, as these are the two areas where leadership weaknesses most commonly translate into problems for residents.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How York House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create a welcoming atmosphere in this Dewsbury care home
Residential home in Dewsbury: True Peace of Mind
When families visit York House in Dewsbury, they often comment on how approachable the staff are. This Yorkshire care home provides support for older adults and those living with dementia, with team members who take time to chat with both residents and visitors. The home maintains clean, comfortable spaces where people can settle in and feel at ease.
Who they care for
York House cares for adults over 65 and younger adults who need support, with particular experience in dementia care.
The home has dedicated dementia support, though some families have expressed concerns about supervision levels and response times on the specialist unit.
“If you're considering York House for someone you love, visiting in person will help you get a feel for the place and ask about their safety protocols.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
York House scores in the mid-range overall, reflecting Good ratings across the care and clinical domains but a Requires Improvement finding in Well-led, which is the area families most associate with long-term consistency and accountability. The leadership gap is the one area that warrants careful scrutiny on any visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families have noticed positive changes in their loved ones during their time here, with some residents becoming noticeably more confident and relaxed. The atmosphere feels pleasant and comfortable, though some areas could benefit from a bit of freshening up.
What inspectors have recorded
Staff here are known for being friendly and easy to talk to, making time for both residents and their families. While the team is welcoming and attentive, some visitors have raised important concerns about fall prevention and how quickly incidents are communicated to families.
How it sits against good practice
If you're considering York House for someone you love, visiting in person will help you get a feel for the place and ask about their safety protocols.
Worth a visit
York House in Dewsbury was assessed in June 2025 and the report published in August 2025. Inspectors rated the home Good across four of its five domains, covering safety, the effectiveness of care, the quality of caring interactions, and how well the home responds to individual needs. That is a meaningful result for a 36-bed home caring for older adults including people living with dementia, and it suggests the day-to-day experience for people who live there was broadly positive at the time of inspection. The one significant concern is the Well-led rating of Requires Improvement, which means inspectors found shortfalls in leadership, governance, or accountability that they considered serious enough to flag. The published summary does not specify what those shortfalls were, and that lack of detail is itself a reason to ask careful questions. Before choosing York House, ask the manager directly what the Well-led findings were, what has changed since the inspection, and how you will be kept informed if anything affects your parent's care. Also ask to see the night-staffing rota and check how much of the recent month relied on agency staff, as these are the two areas where leadership weaknesses most commonly translate into problems for residents.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how York House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How York House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create a welcoming atmosphere in this Dewsbury care home
Residential home in Dewsbury: True Peace of Mind
When families visit York House in Dewsbury, they often comment on how approachable the staff are. This Yorkshire care home provides support for older adults and those living with dementia, with team members who take time to chat with both residents and visitors. The home maintains clean, comfortable spaces where people can settle in and feel at ease.
Who they care for
York House cares for adults over 65 and younger adults who need support, with particular experience in dementia care.
The home has dedicated dementia support, though some families have expressed concerns about supervision levels and response times on the specialist unit.
Management & ethos
Staff here are known for being friendly and easy to talk to, making time for both residents and their families. While the team is welcoming and attentive, some visitors have raised important concerns about fall prevention and how quickly incidents are communicated to families.
The home & environment
The home keeps high standards of cleanliness, with rooms cleaned daily and meals that are well-presented. The living spaces have a comfortable feel that helps residents settle in.
“If you're considering York House for someone you love, visiting in person will help you get a feel for the place and ask about their safety protocols.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
