Dementia Care Home

Ashley House Residential Home

155 Barlow Moor Road, Manchester, Lancashire, M20 2YA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds18
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-10-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare52
  • Management & leadership60
  • Resident happiness52
Section 02

What inspectors found

Inspected 2021-10-27

  • Is this home safe?

    Good
    The inspection awarded a Good rating for safety. This represents an improvement from the previous Requires Improvement rating, suggesting that earlier concerns about safety have been addressed. The home is registered to care for 18 people, including those living with dementia, which requires specific environmental and staffing safety measures. No specific incidents, safeguarding concerns, or medication errors are referenced in the available inspection text. The named registered manager and nominated individual are in post, providing a clear line of accountability.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Effective as Good, again an improvement from the previous Requires Improvement. This domain covers whether staff know what they are doing — including dementia training, care planning, healthcare access, and nutrition. No specific detail is provided in the published text about the content of training, how care plans are constructed, or how healthcare professionals are involved. The home specialises in dementia care for adults over 65, so effective practice in this area is particularly important.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This covers staff warmth, dignity, respect, and how the home supports independence. It is the domain most closely linked to the day-to-day emotional experience of living in the home. Staff warmth is the highest-weighted theme in DCC's family review data, accounting for 57.3% of what families mention in positive reviews, making this domain particularly important. No direct observations, quotes, or specific examples are available in the published inspection text to illustrate what caring looks like in practice at Ashley House.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain — which covers whether your parent will have a meaningful life at Ashley House, including activities, individuality, and end-of-life care — was rated Good. This is another improvement from the previous Requires Improvement. No specific activities, engagement approaches, or individual plans are described in the published text. For a specialist dementia home, responsiveness to individual needs is particularly complex, as it must account for people who may not be able to communicate preferences verbally or participate in group activities.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, completing a full set of Good ratings across all five domains. The named registered manager is Mrs Christine Alison Thorpe, and the nominated individual (with overall responsibility for quality) is Dr Syed Akbar Mehdi Rizvi. The home is operated by ZMA Manchester Limited. The improvement from Requires Improvement to Good across all domains is the strongest piece of evidence that leadership has been effective in addressing concerns. No specific management practices, staff culture observations, or governance mechanisms are described in the available inspection text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Ashley House specialises in caring for older adults, with particular experience supporting people living with dementia. For residents with dementia, the home provides tailored support that focuses on maintaining familiarity and routine. Staff work to understand each person's unique needs and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Ashley House has achieved a Good rating across all five domains — a meaningful improvement from its previous Requires Improvement — but the publicly available inspection text contains very little specific detail, meaning the Family Score reflects the positive rating rather than verified, granular evidence of what daily life looks like for your parent.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Ashley House Residential Home, a small 18-bed home on Barlow Moor Road in Manchester specialising in dementia care for adults over 65, was rated Good across all five inspection domains in October 2021 — a significant step up from its previous Requires Improvement rating. That improvement trajectory is genuinely encouraging: it suggests that concerns were identified, acted upon, and resolved under the current management team. The home has since been reviewed in July 2023 and the Good rating was maintained without reassessment. The honest limitation here is that the publicly available inspection text contains almost no specific detail — no direct quotes from residents or families, no inspector observations of care in practice, no description of daily routines, mealtimes, or activities. That means this report cannot tell you what it actually feels like to live at Ashley House. A Good rating is meaningful, but for a home caring for people living with dementia, you need more than a rating. Before making a decision, visit in person at an unannounced time if possible, ask to speak with a family member of a current resident, and use the specific questions throughout this report — particularly around night staffing ratios, dementia training, and one-to-one engagement for residents who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Ashley House Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashley House Residential Home says about itself

Dementia care for older adults in Manchester

Ashley House Residential Home – Your Trusted residential home

Ashley House Residential Home in Manchester provides residential care for people over 65, including those living with dementia. The home offers a supportive environment where older adults can receive the care they need while maintaining their independence and dignity.

Care & specialisms

Who they care for

    The team at Ashley House specialises in caring for older adults, with particular experience supporting people living with dementia.

    How they describe their dementia care

    For residents with dementia, the home provides tailored support that focuses on maintaining familiarity and routine. Staff work to understand each person's unique needs and preferences.

    “If you're considering care options for someone you love, visiting Ashley House could help you get a feel for whether it's the right place for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

    The Clock That Knows What Day It Is

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