Dementia Care Home

Myford House Nursing Home

Woodlands Lane, Telford, Shropshire, TF4 3QF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
76/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds57
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-12-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Myford House have found the staff stay engaged with residents throughout their visits, which helps create a relaxed atmosphere. It's these small touches that can make such a difference when you're spending time with someone you love.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness72
  • Activities & engagement65
  • Food quality62
  • Healthcare80
  • Management & leadership78
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-12-25

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the August 2025 inspection. This covers staffing levels, medicines management, infection control, and the home's response to incidents and safeguarding concerns. A Good rating indicates inspectors found no significant concerns in this area. No specific detail about staffing ratios, agency staff use, falls management, or medicines processes is available from the published inspection summary.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Outstanding at the August 2025 inspection. This is the highest possible rating and covers care planning, staff training, healthcare access, nutrition, and how well the home meets individual needs. Outstanding is awarded to fewer than one in twenty care homes nationally. No specific narrative detail about what the inspectors observed to award this rating is available in the published summary, but the rating itself is a significant positive signal.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the August 2025 inspection. This domain covers the warmth and respect shown by staff, how dignity and privacy are maintained, and whether your mum or dad's independence is supported. A Good rating indicates inspectors were satisfied with what they found. No specific inspector observations, resident quotes, or family testimony are available from the published summary to illustrate what this looks and feels like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the August 2025 inspection. This domain covers how well the home tailors its care and activities to individual needs, how complaints are handled, and how end-of-life care is planned. A Good rating indicates inspectors were satisfied. No specific detail about the activity programme, one-to-one engagement, or how the home responds to individual preferences is available from the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the August 2025 inspection. The home is run by Clarendon Care Group Limited, with a named Registered Manager (Sharon Anne Perry) and a Nominated Individual (Huw James). The improvement from a previous Requires Improvement rating to a Good overall rating, with one Outstanding domain, is a meaningful indicator of effective leadership. No specific detail about management visibility, staff culture, or governance processes is available from the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Myford House supports adults across different age groups, including those under 65 who need residential or nursing care. They also provide specialist dementia care. With dementia care as one of their specialisms, Myford House welcomes residents who are living with different stages of memory loss. The home provides both nursing and residential options for people with dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

76/ 100

DCC Family Score

Myford House scores 76 out of 100, reflecting a genuine improvement from a previous Requires Improvement rating to Good overall, with a standout Outstanding rating for Effective care. The score is held back by limited specific evidence across several family-priority themes, meaning you will need to ask direct questions on a visit to fill the gaps.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Myford House have found the staff stay engaged with residents throughout their visits, which helps create a relaxed atmosphere. It's these small touches that can make such a difference when you're spending time with someone you love.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting a feel for any care home means seeing it for yourself — Myford House welcomes families to visit and explore what they offer.

DCC Recommendation

Worth a visit

Myford House Nursing and Residential Home in Telford was assessed in August 2025 and rated Good overall, with a standout Outstanding rating for its Effective domain, which covers clinical care, training, care planning, and healthcare access. This is a meaningful result: Outstanding is awarded to fewer than one in twenty care homes in England, and achieving it in the Effective domain suggests the home has genuine strength in how it understands and responds to your mum or dad's health and care needs. The home also improved from a previous Requires Improvement rating, which tells you the leadership has the capacity to recognise problems and address them. The main uncertainty here is not a red flag but a gap in available detail. The published inspection summary does not include the full narrative report, which means specific inspector observations, resident quotes, and examples of day-to-day care are not available for several key family themes including staff warmth, food quality, activities, and dementia-friendly design. On a visit, pay close attention to how staff speak to your parent in corridors and during meals, ask to see a sample care plan and the weekly activity schedule, and find out how many permanent staff are on the dementia unit after 8pm. The Outstanding Effective rating is a strong foundation, but you deserve to understand what life actually looks and feels like for your parent before you decide.

The three questions to ask when you visit

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In Their Own Words

How Myford House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Myford House Nursing Home says about itself

Where attentive staff make visiting feel natural and relaxed

Myford House Nursing & Residential Home – Expert Care in Telford

When you're looking for care in Telford, finding somewhere that feels comfortable matters just as much as the practical details. Myford House Nursing & Residential Home provides both nursing and residential care, welcoming adults of all ages who need support. The home specialises in caring for people living with dementia, as well as younger adults and those over 65.

Care & specialisms

Who they care for

    The team at Myford House supports adults across different age groups, including those under 65 who need residential or nursing care. They also provide specialist dementia care.

    How they describe their dementia care

    With dementia care as one of their specialisms, Myford House welcomes residents who are living with different stages of memory loss. The home provides both nursing and residential options for people with dementia.

    “Getting a feel for any care home means seeing it for yourself — Myford House welcomes families to visit and explore what they offer.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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