Dementia Care Home

The Limes Residential Care Home

11 Fenstanton Avenue, Barnet, London, N12 9HA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-07-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-07-20

  • Is this home safe?

    Good
    The inspection rated this domain Good, representing an improvement from the previous inspection where the home was rated Requires Improvement overall. No specific safety concerns are highlighted in the published report text. The home is registered to provide care for adults over 65 and people with dementia, and safety would have been assessed across medicines management, infection control, staffing, and risk management. No detail about how these areas performed individually is available in the published summary.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the most recent inspection. This domain covers training, care planning, healthcare access, nutritional support, and how well the home applies its knowledge of each resident's needs. No specific findings about dementia training content, care plan quality, GP access arrangements, or food provision are included in the published report. The Good rating indicates inspectors were satisfied overall at the time of the visit.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain is assessed through inspector observations of staff interactions, resident and family testimony, and evidence of respect for dignity, privacy, and independence. No specific quotes from residents or family members are included in the published text, and no direct observations of staff interactions are described. The Good rating indicates that inspectors found the standard of caring interactions to be satisfactory at the time of the June 2019 visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good. This domain covers whether the home offers meaningful activities, responds to individual preferences, supports independence, and plans appropriately for end of life. No specific information about the activities programme, one-to-one engagement, or end-of-life planning is included in the published summary. The Good rating indicates no significant concerns were identified in this area at the time of inspection.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good, having previously contributed to a Requires Improvement overall rating. The home is operated by Highlands Healthcare Limited, with a named registered manager (Mr Haresh Bhagwath Narain Dhunnoo) and a named nominated individual (Mr Shameem Bye Yatally). The improvement to Good in this domain suggests that governance, accountability, and management culture were assessed positively by inspectors. No specific detail about management visibility, staff culture, or quality monitoring processes is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Limes specialises in caring for people with dementia alongside general residential care for older adults. They provide round-the-clock support for residents who need help with daily living. For residents with dementia, the home provides specialised care tailored to individual needs. The team understands the importance of routine and familiarity for people living with memory conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Limes Residential Care Home scores in the mid-to-upper range, reflecting a solid Good rating across all five inspection domains and an encouraging improvement from a previous Requires Improvement rating. However, the inspection report contains limited specific observations, quotes, or direct evidence across most themes, which limits how confidently these scores can be pushed higher.

Homes in London typically score 68–82.
DCC Recommendation

Worth a visit

Limes Residential Care Home, in North Finchley, is a small 26-bed residential home specialising in dementia and older adult care. At its most recent inspection in June 2019, it was rated Good across all five domains, an improvement on a previous Requires Improvement rating. That upward trajectory is genuinely encouraging: it tells you the provider identified what was not working and fixed it. The home is run by Highlands Healthcare Limited, with a named registered manager and nominated individual on record. The main caution here is straightforward: the published inspection information is limited in detail, and the inspection itself took place in 2019. That is now over five years ago. A lot can change in a care home in five years, including management, staffing, and the profile of residents. A review in July 2023 found no reason to reassess the rating, which is reassuring but not the same as a fresh inspection. Before making a decision, visit in person, ask to meet the current registered manager, and ask specifically about night staffing numbers, agency staff use, and how the team supports people with dementia who become distressed. Those questions will tell you more than any rating alone.

The three questions to ask when you visit

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In Their Own Words

How The Limes Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Limes Residential Care Home says about itself

Specialist dementia care in a London residential setting

Limes Residential Care Home – Your Trusted residential home

Limes Residential Care Home provides care for older adults in London, with particular expertise in supporting people living with dementia. The home focuses on residential care for those over 65 who need daily support. Like many smaller care homes, they work to create a familiar environment where residents can feel settled.

Care & specialisms

Who they care for

    The team at Limes specialises in caring for people with dementia alongside general residential care for older adults. They provide round-the-clock support for residents who need help with daily living.

    How they describe their dementia care

    For residents with dementia, the home provides specialised care tailored to individual needs. The team understands the importance of routine and familiarity for people living with memory conditions.

    “If you're considering Limes for someone you care about, visiting in person will give you the clearest picture of what they offer.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

    The Clock That Knows What Day It Is

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