Dementia Care Home

Apple Tree Care Home

Ox Carr Lane, York, Yorkshire, YO32 5TD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2022-09-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors to Apple Tree often comment on how friendly the staff are when they arrive. There's a sense that residents here have genuine choices about how they spend their days, with activities available for those who want to join in.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-09-27

  • Is this home safe?

    Good
    The safe domain was rated Good at the August 2022 inspection. Beyond this rating, the published report does not contain specific detail about staffing levels, medicines management, falls prevention, or infection control practices at Apple Tree Care Home. The home is registered as a residential service, meaning it does not provide nursing care, which is relevant when considering the level of clinical oversight available. No concerns were flagged in this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the August 2022 inspection. The published report does not include specific detail about care plan quality, dementia training content, GP access arrangements, or how food quality and dietary needs are managed. The home's declared specialisms include dementia and mental health conditions, which implies a degree of relevant expertise, but the inspection findings do not describe what that expertise looks like in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the August 2022 inspection. No specific observations about staff warmth, use of preferred names, responses to distress, or privacy during personal care are recorded in the published findings. The Good rating indicates inspectors did not find evidence of poor practice, but the report does not describe what kind, respectful care actually looked like on the day.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the August 2022 inspection. The published report does not describe the activity programme, how one-to-one engagement is provided for residents who cannot join groups, or how the home responds to individual preferences and changes in need. No complaints or concerns are referenced in the available text.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the August 2022 inspection. A registered manager and a nominated individual were recorded as being in post. The published findings do not describe the manager's visibility on the floor, staff culture, governance systems, or how the home handles complaints and learning from incidents. The presence of named leadership is a positive structural indicator, but no detail beyond this is available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Apple Tree supports people with various needs including dementia, sensory impairments, mental health conditions, and physical disabilities. They care for adults over 65. While Apple Tree lists dementia care as one of their specialisms, we're still learning more about the specific approaches and support they provide for residents living with dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Apple Tree Care Home received a Good rating across all five inspection domains in August 2022, which is a solid baseline. However, the published inspection report contains very limited specific detail, so most scores sit in the mid-range reflecting a positive but unsubstantiated picture rather than one backed by direct observations or testimony.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors to Apple Tree often comment on how friendly the staff are when they arrive. There's a sense that residents here have genuine choices about how they spend their days, with activities available for those who want to join in.

Lens 02

What inspectors have recorded

Staff here appear to be the real strength of Apple Tree. Families describe them as not just friendly but genuinely responsive to what residents need.

Lens 03

How it sits against good practice

If you're considering Apple Tree, why not arrange a visit to see if their friendly approach feels right for your family?

DCC Recommendation

Worth a visit

Apple Tree Care Home, on Ox Carr Lane in York, was rated Good across all five inspection domains at its most recent inspection in August 2022. The home is a small, 20-bed residential service registered to support people with dementia, mental health conditions, physical disabilities, and sensory impairments. A registered manager and nominated individual were in place at the time of inspection, which is a positive structural indicator. The main limitation for families reading this report is that the published findings contain very little specific detail: no direct observations of care, no resident or family quotes, and no descriptions of what inspectors actually saw on the day. A Good rating is meaningful, but it tells you the home met the standard, not how it felt to live there. When you visit, ask to see last week's actual staffing rota (counting permanent versus agency names, especially for nights), ask what dementia-specific training staff have completed in the past 12 months, and spend time watching how staff interact with residents in corridors and communal areas before you make your decision.

The three questions to ask when you visit

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In Their Own Words

How Apple Tree Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Apple Tree Care Home says about itself

Where friendly staff make daily life feel lighter and brighter

Apple Tree Care Home – Expert Care in York

Finding the right care home means looking for somewhere that gets the basics right — and then adds that little bit extra. Apple Tree Care Home in York seems to understand this balance well. Families visiting here often mention how approachable the staff are, and how clean and comfortable everything feels.

Care & specialisms

Who they care for

    Apple Tree supports people with various needs including dementia, sensory impairments, mental health conditions, and physical disabilities. They care for adults over 65.

    How they describe their dementia care

    While Apple Tree lists dementia care as one of their specialisms, we're still learning more about the specific approaches and support they provide for residents living with dementia.

    “If you're considering Apple Tree, why not arrange a visit to see if their friendly approach feels right for your family?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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