Elm Tree Court
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds73
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-12-14
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-12-14
Is this home safe?
Is the care effective?
The home was rated Good for Effectiveness at this inspection, a step up from the previous Requires Improvement. This domain covers care planning, dementia training, nutrition and hydration, and access to healthcare. The published inspection text does not include specific observations about how care plans are written or reviewed, what dementia training staff have completed, or how mealtimes are managed. The Good rating suggests inspectors were satisfied with the general standard, but no supporting detail is available in the published findings.Is this home caring?
Elm Tree Court was rated Good for Caring at this inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published text does not include any direct quotes from residents or relatives, nor any inspector observations of staff interactions. A Good rating in this domain requires inspectors to have observed satisfactory standards, but no specific evidence is available in the published findings to confirm what those interactions looked like in practice.Is the home responsive?
The home received a Good rating for Responsiveness at this inspection, covering activities, individual engagement, and how well the home adapts to each resident's preferences and changing needs. The home lists dementia as a specialism, which makes the quality and variety of activity provision particularly important. The published inspection text does not include any description of the activity programme, examples of individual engagement, or feedback from residents about how they spend their time. No detail on end-of-life care planning is included either.Is the home well-led?
The home achieved a Good rating for Well-led at this inspection, having previously been rated Requires Improvement. The registered manager is named as Kerry Louise Moss, and the nominated individual is Heather Joy. A Good Well-led rating requires inspectors to have found evidence of stable, visible leadership, a culture of learning, and systems for monitoring quality. The published text does not include specific observations about management visibility, staff culture, or how the home handles complaints and incidents.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, with particular experience in dementia care. For residents living with dementia, the team provides specialised support tailored to individual needs. Families have found the staff understand how to help their loved ones navigate daily life with this condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm Tree Court has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text provides limited specific detail, so many scores reflect the rating itself rather than direct observations or testimony.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
Elm Tree Court, on Preston Road in Hull, was inspected on 28 November 2023 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from its previous Requires Improvement rating, and all five domains moving to Good at once suggests a genuine and broad-based turnaround under the registered manager and nominated individual named in the report. The home is registered for 73 beds and lists dementia as a specialism alongside care for adults both over and under 65. The main uncertainty here is straightforward: the published inspection text is brief and contains very little specific evidence beyond the ratings themselves. There are no direct quotes from residents or relatives, no inspector observations about daily life, and no detail on staffing numbers, activity programmes, or food. The ratings are encouraging, but they cannot tell you what a Tuesday afternoon looks like for your mum or dad. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit at night, and ask how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Elm Tree Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where carers really listen to what residents need
Residential home in Hull: True Peace of Mind
When you're looking for the right care, knowing that staff will genuinely respond to your loved one's needs matters more than almost anything else. Elm Tree Court in Hull focuses on supporting adults of all ages, including those living with dementia. Families describe carers who pay close attention to residents and work hard to provide the right kind of daily support.
Who they care for
The home cares for adults both under and over 65, with particular experience in dementia care.
For residents living with dementia, the team provides specialised support tailored to individual needs. Families have found the staff understand how to help their loved ones navigate daily life with this condition.
“If you'd like to see how the team at Elm Tree Court approaches care, visiting could help you get a feel for whether it's the right place for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Elm Tree Court has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text provides limited specific detail, so many scores reflect the rating itself rather than direct observations or testimony.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
Elm Tree Court, on Preston Road in Hull, was inspected on 28 November 2023 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from its previous Requires Improvement rating, and all five domains moving to Good at once suggests a genuine and broad-based turnaround under the registered manager and nominated individual named in the report. The home is registered for 73 beds and lists dementia as a specialism alongside care for adults both over and under 65. The main uncertainty here is straightforward: the published inspection text is brief and contains very little specific evidence beyond the ratings themselves. There are no direct quotes from residents or relatives, no inspector observations about daily life, and no detail on staffing numbers, activity programmes, or food. The ratings are encouraging, but they cannot tell you what a Tuesday afternoon looks like for your mum or dad. Before making a decision, visit in person, ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit at night, and ask how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elm Tree Court measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elm Tree Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where carers really listen to what residents need
Residential home in Hull: True Peace of Mind
When you're looking for the right care, knowing that staff will genuinely respond to your loved one's needs matters more than almost anything else. Elm Tree Court in Hull focuses on supporting adults of all ages, including those living with dementia. Families describe carers who pay close attention to residents and work hard to provide the right kind of daily support.
Who they care for
The home cares for adults both under and over 65, with particular experience in dementia care.
For residents living with dementia, the team provides specialised support tailored to individual needs. Families have found the staff understand how to help their loved ones navigate daily life with this condition.
Management & ethos
Families talk about carers who notice when residents need something and respond quickly. One family member shared how pleased they were that their relative was getting exactly the right level of support for their particular situation.
“If you'd like to see how the team at Elm Tree Court approaches care, visiting could help you get a feel for whether it's the right place for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
