Dementia Care Home

Camelot Rest Home

7 Darley Road, Eastbourne, Sussex, BN20 7PB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
63/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds17
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-10-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting here consistently mention how friendly and welcoming the staff are. There's a sense that the home feels homely, though visitors focus mainly on the warm reception they receive rather than specific details about daily life.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership35
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-10-17

  • Is this home safe?

    Good
    Safe was rated Good at the September 2019 inspection. The published findings do not include specific detail about staffing levels, medicines management, falls prevention, or infection control practices. No significant safety concerns were recorded. The home is a small service of 17 residents, which can support closer staff-to-resident ratios, though actual numbers are not stated in the available report. The inspection is now more than five years old.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the September 2019 inspection. The published summary does not include detail about care plan quality, GP access arrangements, dementia training content, or how food quality and choice are managed. A Good rating indicates these areas met the inspection threshold at the time. No concerns were recorded. The findings are now more than five years old and specific evidence is not available in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the September 2019 inspection. The published text does not include specific observations of staff interactions, quotes from residents or relatives, or descriptions of how dignity and privacy are maintained in practice. A Good rating indicates no concerns were found in this area at the time of inspection. Given the home specialises in dementia care, the quality of non-verbal interaction and person-centred communication is particularly important, but this is not described in the available report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the September 2019 inspection. The published summary does not describe specific activities, individual engagement plans, or end-of-life care arrangements. A Good rating indicates the home met inspection standards for personalised care and activity provision at the time. The home specialises in dementia care, which makes individual, tailored engagement particularly important, especially for residents who cannot participate in group activities. No specific detail is available from the published report.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the September 2019 inspection. This is the only domain that did not receive a Good rating. The published summary does not explain what specific concerns were identified. The home is operated by YGL Group of Associates Ltd, with a registered manager and a nominated individual named in the registration records. A monitoring review in July 2023 found no evidence requiring a change to the rating, meaning the Requires Improvement rating remains the most recent published assessment of leadership and governance. The inspection is now more than five years old.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Camelot provides residential care for adults over 65, including those living with dementia. The home accepts residents with dementia as part of their service for older adults. Families considering dementia care might want to ask about specific support approaches during a visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

63/ 100

DCC Family Score

Camelot scored a mid-range 63 out of 100. Four of five domains were rated Good at inspection, but the Well-led rating of Requires Improvement holds the overall score back, and the inspection report itself contains very limited specific detail across all areas.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting here consistently mention how friendly and welcoming the staff are. There's a sense that the home feels homely, though visitors focus mainly on the warm reception they receive rather than specific details about daily life.

Lens 02

What inspectors have recorded

The home runs smoothly according to visitor feedback, with proper management systems in place. Staff consistently show a friendly, professional approach that families appreciate.

Lens 03

How it sits against good practice

Getting a feel for the atmosphere and meeting the team can help families understand if Camelot might suit their loved one.

DCC Recommendation

Worth a visit

Camelot Residential Care Home, at 7 Darley Road, Eastbourne, was rated Good overall at its last inspection in September 2019, with Good ratings across Safe, Effective, Caring, and Responsive. The home is a small service with 17 beds, specialising in care for older adults and people living with dementia. A monitoring review carried out in July 2023 found no evidence requiring a change to those ratings at that point. The one area of concern is Well-led, which was rated Requires Improvement at the 2019 inspection. This is now more than five years old, and the inspection report contains very little specific detail about what was found, what went well, or what needs to improve. That combination of an older inspection and limited published detail means there is significant uncertainty about the current quality of care. Before visiting, it is worth checking whether a more recent inspection has been published. On your visit, ask the manager directly what the Requires Improvement finding related to, what changes were made, and whether those changes have been independently verified.

The three questions to ask when you visit

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In Their Own Words

How Camelot Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Camelot Rest Home says about itself

Friendly staff and well-run care in Eastbourne

Camelot Residential Care Home – Expert Care in Eastbourne

When families visit Camelot Residential Care Home in Eastbourne, they often comment on the warm welcome they receive. This care home focuses on looking after older adults, with staff who understand the importance of making both residents and visitors feel comfortable. The home maintains good operational standards while keeping a friendly atmosphere.

Care & specialisms

Who they care for

    Camelot provides residential care for adults over 65, including those living with dementia.

    How they describe their dementia care

    The home accepts residents with dementia as part of their service for older adults. Families considering dementia care might want to ask about specific support approaches during a visit.

    “Getting a feel for the atmosphere and meeting the team can help families understand if Camelot might suit their loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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