Swillbrook House Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Physical disabilities, Sensory impairment
- Last inspected2022-05-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often mention how approachable the staff are here. There's a real sense that the team takes time to get to know residents, creating an atmosphere where people feel comfortable and cared for.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness65
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2022-05-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2022 inspection. This domain covers training, care planning, healthcare access, and food quality. The published summary does not describe specific findings in any of these areas. There is no information about how often care plans are reviewed, what dementia training staff have completed, or how GP and specialist access is arranged. The Good rating implies inspectors were satisfied at the time of the visit.Is this home caring?
The Caring domain was rated Good at the May 2022 inspection. This domain covers staff warmth, dignity, respect, and independence. The published report does not include specific inspector observations, quotes from residents, or quotes from relatives about how staff treated the people living here. The Good rating indicates inspectors were satisfied with what they observed during the visit.Is the home responsive?
The Responsive domain was rated Good at the May 2022 inspection. This domain covers activities, engagement, individual preferences, and end-of-life planning. The published report does not include any specific information about what activities are offered, how they are tailored to individuals, or how end-of-life care is approached. The Good rating implies inspectors were satisfied with the home's responsiveness to individual needs at the time of the visit.Is the home well-led?
The Well-led domain was rated Good at the May 2022 inspection, improving from the previous Requires Improvement rating. The home is led by a named registered manager and has a nominated individual also identified in the inspection record. The published report does not describe specific findings about management culture, staff empowerment, governance processes, or how the home communicates with families. The improvement to Good across all domains since the previous inspection suggests the leadership team has taken meaningful corrective action.
Source: CQC inspection report →
What the evidence base says
Swillbrook House supports people with various needs including dementia, physical disabilities, sensory impairments and eating disorders. They care for both younger adults under 65 and older residents. The home provides dementia care as part of their range of support. With their focus on creating a welcoming environment, they work to help residents with dementia feel settled and supported. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Swillbrook House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive step. However, the published report contains very little specific detail, so most scores reflect a confirmed Good rating rather than rich, observed evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families often mention how approachable the staff are here. There's a real sense that the team takes time to get to know residents, creating an atmosphere where people feel comfortable and cared for.
What inspectors have recorded
What comes through is how attentive the team are to residents' needs. Several families have noticed the staff's friendly approach, particularly when supporting someone through recovery after a hospital stay.
How it sits against good practice
If you're considering Swillbrook House, visiting will give you a real sense of whether it could be the right place for your family member.
Worth a visit
Swillbrook House Residential Home in Preston was rated Good at its inspection in May 2022, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a genuine step forward; the home had previously been rated Requires Improvement, and achieving Good across the board shows the team addressed the concerns that had been raised. A review carried out in July 2023 found no evidence that the rating needed to change. The main uncertainty here is the level of published detail. The available report text is very brief and contains no direct inspector observations, no quotes from your parent's potential future neighbours, and no specifics about staffing ratios, activity programmes, food, or dementia care approaches. A Good rating is reassuring, but it tells you the home met the standard, not how it feels to live there day to day. Before making a decision, visit and ask the manager directly: how many permanent staff are on the dementia unit after 8pm, what does a typical weekday look like for someone who cannot join group activities, and can you see last week's actual staffing rota rather than a template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Swillbrook House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Swillbrook House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly faces and gentle recovery in Preston
Dedicated residential home Support in Preston
When you're looking for somewhere that feels genuinely welcoming, Swillbrook House Residential Home in Preston offers that reassuring sense of warmth from the moment you arrive. The team here understands that moving into care — whether for a short recovery period or something longer — needs to feel right. Set in pleasant grounds, this home provides support for various needs, including dementia care and physical disabilities.
Who they care for
Swillbrook House supports people with various needs including dementia, physical disabilities, sensory impairments and eating disorders. They care for both younger adults under 65 and older residents.
The home provides dementia care as part of their range of support. With their focus on creating a welcoming environment, they work to help residents with dementia feel settled and supported.
“If you're considering Swillbrook House, visiting will give you a real sense of whether it could be the right place for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Swillbrook House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive step. However, the published report contains very little specific detail, so most scores reflect a confirmed Good rating rather than rich, observed evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families often mention how approachable the staff are here. There's a real sense that the team takes time to get to know residents, creating an atmosphere where people feel comfortable and cared for.
What inspectors have recorded
What comes through is how attentive the team are to residents' needs. Several families have noticed the staff's friendly approach, particularly when supporting someone through recovery after a hospital stay.
How it sits against good practice
If you're considering Swillbrook House, visiting will give you a real sense of whether it could be the right place for your family member.
Worth a visit
Swillbrook House Residential Home in Preston was rated Good at its inspection in May 2022, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a genuine step forward; the home had previously been rated Requires Improvement, and achieving Good across the board shows the team addressed the concerns that had been raised. A review carried out in July 2023 found no evidence that the rating needed to change. The main uncertainty here is the level of published detail. The available report text is very brief and contains no direct inspector observations, no quotes from your parent's potential future neighbours, and no specifics about staffing ratios, activity programmes, food, or dementia care approaches. A Good rating is reassuring, but it tells you the home met the standard, not how it feels to live there day to day. Before making a decision, visit and ask the manager directly: how many permanent staff are on the dementia unit after 8pm, what does a typical weekday look like for someone who cannot join group activities, and can you see last week's actual staffing rota rather than a template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Swillbrook House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Swillbrook House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly faces and gentle recovery in Preston
Dedicated residential home Support in Preston
When you're looking for somewhere that feels genuinely welcoming, Swillbrook House Residential Home in Preston offers that reassuring sense of warmth from the moment you arrive. The team here understands that moving into care — whether for a short recovery period or something longer — needs to feel right. Set in pleasant grounds, this home provides support for various needs, including dementia care and physical disabilities.
Who they care for
Swillbrook House supports people with various needs including dementia, physical disabilities, sensory impairments and eating disorders. They care for both younger adults under 65 and older residents.
The home provides dementia care as part of their range of support. With their focus on creating a welcoming environment, they work to help residents with dementia feel settled and supported.
Management & ethos
What comes through is how attentive the team are to residents' needs. Several families have noticed the staff's friendly approach, particularly when supporting someone through recovery after a hospital stay.
The home & environment
The home sits in grounds that families describe as pleasant and well-kept. It's the kind of setting that helps people feel settled, with outdoor spaces that offer a bit of fresh air and a change of scene when needed.
“If you're considering Swillbrook House, visiting will give you a real sense of whether it could be the right place for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
