Headroomgate Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds19
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2020-03-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who take time to understand each person's individual needs, showing real patience when residents are struggling. There's a sense that the care team brings genuine warmth to their work, creating connections that help people feel heard and valued.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness68
- Activities & engagement60
- Food quality58
- Healthcare65
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2020-03-20
Is this home safe?
Is the care effective?
Effective was rated Good at the February 2020 inspection. This domain typically covers care planning, dementia training, healthcare access, nutrition, and how well the team understands each person's needs. The home lists dementia as a specialism alongside eating disorders, mental health conditions, and physical disabilities, which implies a degree of specialist knowledge is expected. The published inspection text does not include specific detail about care plan content, GP access, training records, or how mealtimes are managed for people with complex needs.Is this home caring?
Caring was rated Good at the February 2020 inspection. This domain covers how staff treat people: whether they are warm and unhurried, whether they protect dignity and privacy, and whether they support independence. The published inspection text does not include direct inspector observations of staff interactions, quotes from residents or relatives, or examples of how dignity is upheld day to day. The home is small at 19 beds, which in principle allows staff to know each person individually.Is the home responsive?
Responsive was rated Good at the February 2020 inspection. This domain covers whether people have a meaningful life at the home, including whether activities are tailored to individuals, whether preferences and history are taken into account, and whether end-of-life care is planned. The published inspection text contains no specific detail about the activities programme, one-to-one engagement, how the home supports people who cannot join group activities, or how end-of-life wishes are recorded and respected.Is the home well-led?
Well-led was rated Good at the February 2020 inspection, and the improvement across all five domains from the previous inspection suggests the management team identified and addressed earlier shortcomings. A named registered manager, Mrs Anna Mitchell, and a nominated individual, Mrs Pamela Elizabeth Mathauda, are confirmed as in post. The published inspection text does not include detail about manager tenure, staff satisfaction, governance systems, how incidents are reviewed, or how the home responds to complaints. A review of the home's information in July 2023 found no evidence requiring reassessment of the ratings at that stage.
Source: CQC inspection report →
What the evidence base says
The home supports adults with mental health conditions, eating disorders, physical disabilities and sensory impairments. They also provide dementia care and welcome both younger adults and those over 65. For residents living with dementia, the team works to maintain dignity and connection. Staff show understanding of how dementia affects behaviour and communication. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Headroomgate has improved from Requires Improvement to Good across all five inspection domains, which is a genuinely positive sign. However, the published report contains limited specific detail, so many scores reflect a positive but general picture rather than rich, verified evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe staff who take time to understand each person's individual needs, showing real patience when residents are struggling. There's a sense that the care team brings genuine warmth to their work, creating connections that help people feel heard and valued.
What inspectors have recorded
The team appears particularly attentive to residents with complex behavioural needs, with several families noting how staff respond calmly and thoughtfully to challenging situations. However, some concerns have been raised about communication with families that suggest this is an area where experiences vary.
How it sits against good practice
Every family's experience matters, and it's worth taking time to visit and ask the questions that matter most to you.
Worth a visit
Headroomgate in Lytham St Annes was rated Good at its inspection in February 2020, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous rating of Requires Improvement and shows the home addressed whatever concerns inspectors had raised before. The home is small, with 19 beds, and is registered to support people with dementia, mental health conditions, physical disabilities, eating disorders, and sensory impairments alongside older adults. A named registered manager is confirmed as in post. The main limitation for families reading this report is that the published inspection text is brief and contains very little specific detail about what inspectors actually saw, heard, or read. The Good ratings are real and matter, but they tell you the standard was met rather than painting a picture of daily life for your mum or dad. The inspection also took place in February 2020, over five years ago, which means you should treat this as a starting point rather than a current assessment. On a visit, ask to see last week's actual staffing rota (not a template), ask how many permanent staff are on the dementia unit after 8pm, and observe how staff greet your parent when you walk in together.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Headroomgate Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Headroomgate Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Lytham St Annes
Headroomgate – Your Trusted residential home
When someone you love needs specialist care for mental health conditions or complex physical needs, finding the right support feels overwhelming. Headroomgate in Lytham St Annes provides residential care for adults of all ages, including those under 65 who need specialised support. The home works with residents facing various challenges, from eating disorders to sensory impairments.
Who they care for
The home supports adults with mental health conditions, eating disorders, physical disabilities and sensory impairments. They also provide dementia care and welcome both younger adults and those over 65.
For residents living with dementia, the team works to maintain dignity and connection. Staff show understanding of how dementia affects behaviour and communication.
“Every family's experience matters, and it's worth taking time to visit and ask the questions that matter most to you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Headroomgate has improved from Requires Improvement to Good across all five inspection domains, which is a genuinely positive sign. However, the published report contains limited specific detail, so many scores reflect a positive but general picture rather than rich, verified evidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe staff who take time to understand each person's individual needs, showing real patience when residents are struggling. There's a sense that the care team brings genuine warmth to their work, creating connections that help people feel heard and valued.
What inspectors have recorded
The team appears particularly attentive to residents with complex behavioural needs, with several families noting how staff respond calmly and thoughtfully to challenging situations. However, some concerns have been raised about communication with families that suggest this is an area where experiences vary.
How it sits against good practice
Every family's experience matters, and it's worth taking time to visit and ask the questions that matter most to you.
Worth a visit
Headroomgate in Lytham St Annes was rated Good at its inspection in February 2020, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous rating of Requires Improvement and shows the home addressed whatever concerns inspectors had raised before. The home is small, with 19 beds, and is registered to support people with dementia, mental health conditions, physical disabilities, eating disorders, and sensory impairments alongside older adults. A named registered manager is confirmed as in post. The main limitation for families reading this report is that the published inspection text is brief and contains very little specific detail about what inspectors actually saw, heard, or read. The Good ratings are real and matter, but they tell you the standard was met rather than painting a picture of daily life for your mum or dad. The inspection also took place in February 2020, over five years ago, which means you should treat this as a starting point rather than a current assessment. On a visit, ask to see last week's actual staffing rota (not a template), ask how many permanent staff are on the dementia unit after 8pm, and observe how staff greet your parent when you walk in together.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Headroomgate Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Headroomgate Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Lytham St Annes
Headroomgate – Your Trusted residential home
When someone you love needs specialist care for mental health conditions or complex physical needs, finding the right support feels overwhelming. Headroomgate in Lytham St Annes provides residential care for adults of all ages, including those under 65 who need specialised support. The home works with residents facing various challenges, from eating disorders to sensory impairments.
Who they care for
The home supports adults with mental health conditions, eating disorders, physical disabilities and sensory impairments. They also provide dementia care and welcome both younger adults and those over 65.
For residents living with dementia, the team works to maintain dignity and connection. Staff show understanding of how dementia affects behaviour and communication.
Management & ethos
The team appears particularly attentive to residents with complex behavioural needs, with several families noting how staff respond calmly and thoughtfully to challenging situations. However, some concerns have been raised about communication with families that suggest this is an area where experiences vary.
“Every family's experience matters, and it's worth taking time to visit and ask the questions that matter most to you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
