Dementia Care Home

St Mary's Riverside Care Home

7 Wintersgill Place, Hessle, Yorkshire, HU13 0DF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff88 / 100

Staff warmth score

“Well Looked After”82%

of reviewers answered yes

Good to know

  • Registered beds61
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-09-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth88
  • Compassion & dignity92
  • Cleanliness72
  • Activities & engagement75
  • Food quality65
  • Healthcare72
  • Management & leadership90
  • Resident happiness82
Section 02

What inspectors found

Inspected 2023-09-01

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2023 inspection. A Good rating in this area means inspectors were satisfied that people were protected from avoidable harm, that staffing was sufficient, and that medicines were managed properly. The home cares for 61 people across a range of needs including dementia, physical disability, and sensory impairment, which requires a considered approach to risk. The published inspection text does not detail specific observations about night staffing numbers, falls management, or infection control practices.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the April 2023 inspection. This domain covers whether staff have the right training and knowledge, whether care plans are detailed and person-centred, whether residents have access to healthcare professionals, and whether nutrition and hydration are well managed. The home lists dementia as a specialism, which indicates some level of specific training and adapted care practice. The published inspection text does not describe the content of training, care plan review frequency, or GP access arrangements in any detail.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The Caring domain was rated Outstanding at the April 2023 inspection. This is the highest possible rating and is awarded only when inspectors find specific, consistent evidence of exceptional warmth, dignity, and respect going well beyond what regulations require. The published inspection text does not reproduce the detailed narrative that would normally sit behind an Outstanding Caring rating, but the rating itself is significant: fewer than six per cent of homes in England hold an Outstanding Caring rating. The home also holds an Outstanding overall rating, which is consistent with this finding.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the April 2023 inspection. This domain covers whether the home tailors its care to individual preferences, whether activities are meaningful and varied, whether complaints are handled well, and whether end-of-life care is planned sensitively. The home cares for people with dementia, physical disabilities, and sensory impairment, which means responsiveness to individual need is particularly important. The published inspection text does not describe specific activity programmes, complaint handling, or end-of-life care arrangements.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding at the April 2023 inspection. This rating requires inspectors to find strong evidence of a positive, open culture, stable and visible leadership, effective governance, and a workforce that feels supported and able to raise concerns. A named registered manager and a nominated individual are both confirmed in post. The published inspection text does not reproduce the narrative detail behind this rating, but Outstanding Well-led is held by a small minority of homes and is a strong indicator of organisational quality.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people with sensory impairments and physical disabilities, alongside their general care for adults over and under 65. They also offer dementia care services. St Marys Riverside includes dementia among their specialisms. If you're considering the home for someone living with dementia, it's worth discussing their specific approach and capacity during your visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

St Marys Riverside earned an Outstanding overall rating, driven by exceptional scores in caring and leadership. The inspection text available is limited in specific detail, so some scores reflect the rating evidence rather than granular inspector observations.

Homes in Yorkshire & Humberside typically score 68–82.
DCC Recommendation

Worth a visit

St Marys Riverside, at 7 Wintersgill Place in Hessle, was rated Outstanding overall at its inspection in April 2023, with Outstanding ratings specifically for Caring and Well-led, and Good ratings in Safe, Effective, and Responsive. Outstanding is the highest rating awarded and is achieved by fewer than six per cent of care homes in England. The Caring rating in particular tells you that inspectors found something genuinely exceptional in the way staff treat the people who live here, going well beyond basic compliance with dignity standards. A named registered manager and nominated individual are both confirmed in post, which is a positive sign of leadership stability. The main limitation of this report is that the published inspection text is brief and does not contain the granular detail that would let us describe specific staff interactions, night staffing numbers, food quality, or individual activity arrangements. The scores here reflect the domain ratings rather than detailed narrative evidence. Before you decide, visit at a mealtime to see how staff interact with your parent in an unstructured moment, ask the manager directly about night staffing ratios, and check what one-to-one engagement looks like for residents who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How St Mary's Riverside Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Mary's Riverside Care Home says about itself

Where gentle care meets the Yorkshire riverside

Residential home in Hessle: True Peace of Mind

Families searching for kind, attentive care often find what they're looking for at St Marys Riverside in Hessle. This care home sits close to the Humber, offering support for older adults, younger adults with care needs, and those living with physical disabilities or sensory impairments. The team here focuses on creating a warm, welcoming environment where residents can feel comfortable and families can breathe a little easier.

Care & specialisms

Who they care for

    The home provides specialist support for people with sensory impairments and physical disabilities, alongside their general care for adults over and under 65. They also offer dementia care services.

    How they describe their dementia care

    St Marys Riverside includes dementia among their specialisms. If you're considering the home for someone living with dementia, it's worth discussing their specific approach and capacity during your visit.

    “Every family's care journey is different, and finding the right fit takes time and careful consideration.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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