Kingston House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2019-11-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families notice how quickly their relatives settle in here, often within days rather than weeks. They describe seeing genuine laughter during activities and residents who maintain good appetites and engagement with daily life.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2019-11-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good in May 2025, indicating inspectors found that care planning, staff training, healthcare access, and nutrition met the required standard. No specific examples of care plan content, GP access arrangements, or dementia training records are available in the published summary. Kingston House lists dementia as a specialism, which means it should be able to demonstrate training and environmental adaptations beyond a basic level.Is this home caring?
The Caring domain was rated Good at the May 2025 inspection, indicating inspectors were satisfied that staff treated people with kindness, respect, and regard for their dignity. No direct inspector observations, resident quotes, or relative feedback are available in the published summary. Staff warmth is the single biggest driver of positive family reviews across our dataset, so this is the domain where your own visit observation matters most.Is the home responsive?
The Responsive domain was rated Good at the May 2025 inspection, meaning inspectors were satisfied that the home responds to people's individual needs, including activities, preferences, and end-of-life planning. No detail about the activity programme, individual engagement, or how the home handles complaints is available in the published summary. For a home specialising in dementia care with 46 beds, the question of whether activities are genuinely tailored rather than group-only is particularly important.Is the home well-led?
The Well-led domain was rated Good at the May 2025 inspection. The nominated individual is recorded as Miss Julie Clarges, and the home is operated by Greensleeves Homes Trust. The improvement from a previous Requires Improvement rating to a Good rating across all domains is a positive signal about leadership and organisational direction. No specific detail about management visibility, staff culture, complaint handling, or governance systems is available in the published summary.
Source: CQC inspection report →
What the evidence base says
Kingston House provides specialist dementia care and support for physical disabilities, focusing on residents over 65. The team understands the complex needs that come with cognitive changes and mobility challenges. Families with relatives living with dementia report seeing positive outcomes here. The approach seems to help residents maintain their sense of self while receiving the specific support they need. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kingston House scores 72 out of 100. Every domain was rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report text available here contains very limited specific detail, so scores reflect positive but general evidence rather than rich, observed specifics.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families notice how quickly their relatives settle in here, often within days rather than weeks. They describe seeing genuine laughter during activities and residents who maintain good appetites and engagement with daily life.
What inspectors have recorded
Staff show their care through small but meaningful actions — families report seeing thoughtful daily interactions that bring visible joy to residents. When care needs change, the team keeps families informed promptly.
How it sits against good practice
If you're looking for dementia care in the Calne area, Kingston House welcomes your questions about their approach to supporting your family member.
Worth a visit
Kingston House in Calne was rated Good across all five inspection domains at its most recent assessment in May 2025, with the full report published in August 2025. This is a notable improvement from its previous Requires Improvement rating, and it covers all five areas inspectors examine: safety, effectiveness, caring, responsiveness, and leadership. The home is run by Greensleeves Homes Trust, a registered provider, and cares for up to 46 people, including those living with dementia and physical disabilities. The main limitation for families reading this report is that the detailed inspection narrative is not yet available in this summary, so it is not possible to confirm what specifically inspectors saw, heard, or recorded. The Good rating is encouraging, and the improvement trend is a genuinely positive signal, but every checklist item beyond the rating itself needs to be explored directly with the home. When you visit, pay particular attention to night staffing numbers, how agency staff are used, and whether there is a meaningful activity programme for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kingston House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kingston House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care feels like genuine friendship in Calne
Residential home in Calne: True Peace of Mind
When families describe Kingston House in Calne, they talk about residents singing along to music and staff who remember exactly how each person likes their morning routine. This care home specialises in dementia support alongside physical disability care, creating an environment where older adults find both practical help and emotional connection.
Who they care for
Kingston House provides specialist dementia care and support for physical disabilities, focusing on residents over 65. The team understands the complex needs that come with cognitive changes and mobility challenges.
Families with relatives living with dementia report seeing positive outcomes here. The approach seems to help residents maintain their sense of self while receiving the specific support they need.
“If you're looking for dementia care in the Calne area, Kingston House welcomes your questions about their approach to supporting your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kingston House scores 72 out of 100. Every domain was rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report text available here contains very limited specific detail, so scores reflect positive but general evidence rather than rich, observed specifics.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families notice how quickly their relatives settle in here, often within days rather than weeks. They describe seeing genuine laughter during activities and residents who maintain good appetites and engagement with daily life.
What inspectors have recorded
Staff show their care through small but meaningful actions — families report seeing thoughtful daily interactions that bring visible joy to residents. When care needs change, the team keeps families informed promptly.
How it sits against good practice
If you're looking for dementia care in the Calne area, Kingston House welcomes your questions about their approach to supporting your family member.
Worth a visit
Kingston House in Calne was rated Good across all five inspection domains at its most recent assessment in May 2025, with the full report published in August 2025. This is a notable improvement from its previous Requires Improvement rating, and it covers all five areas inspectors examine: safety, effectiveness, caring, responsiveness, and leadership. The home is run by Greensleeves Homes Trust, a registered provider, and cares for up to 46 people, including those living with dementia and physical disabilities. The main limitation for families reading this report is that the detailed inspection narrative is not yet available in this summary, so it is not possible to confirm what specifically inspectors saw, heard, or recorded. The Good rating is encouraging, and the improvement trend is a genuinely positive signal, but every checklist item beyond the rating itself needs to be explored directly with the home. When you visit, pay particular attention to night staffing numbers, how agency staff are used, and whether there is a meaningful activity programme for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kingston House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kingston House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care feels like genuine friendship in Calne
Residential home in Calne: True Peace of Mind
When families describe Kingston House in Calne, they talk about residents singing along to music and staff who remember exactly how each person likes their morning routine. This care home specialises in dementia support alongside physical disability care, creating an environment where older adults find both practical help and emotional connection.
Who they care for
Kingston House provides specialist dementia care and support for physical disabilities, focusing on residents over 65. The team understands the complex needs that come with cognitive changes and mobility challenges.
Families with relatives living with dementia report seeing positive outcomes here. The approach seems to help residents maintain their sense of self while receiving the specific support they need.
Management & ethos
Staff show their care through small but meaningful actions — families report seeing thoughtful daily interactions that bring visible joy to residents. When care needs change, the team keeps families informed promptly.
The home & environment
The home presents well to visitors, with facilities that families find reassuring. Residents appear well-nourished and comfortable in their surroundings.
“If you're looking for dementia care in the Calne area, Kingston House welcomes your questions about their approach to supporting your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
