Dementia Care Home

High Meadows Care Home

High Meadow Close, Pinner, London, HA5 2HD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-08-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families mention feeling welcomed each time they visit, with staff showing real interest in both residents and their relatives. People describe an atmosphere where kindness comes naturally, from the way nurses deliver care without rushing to how staff engage with each resident as an individual.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-08-27

  • Is this home safe?

    Not yet rated
    Safe was rated Good at the September 2024 inspection. The home had previously received a Requires Improvement overall rating, so achieving Good in this domain represents real progress. High Meadows is registered as a nursing home with 45 beds and is expected to have medicines management, infection control, and risk management processes in place. The published report summary does not provide specific detail on staffing ratios, falls data, or how incidents are reviewed. These are the areas where families most need to probe directly.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good at the September 2024 inspection. As a nursing home registered for dementia care, the home is expected to maintain detailed care plans, provide staff with relevant training, and arrange regular healthcare access including GP input. The published summary does not include specific detail on how care plans are written or reviewed, what dementia training staff have completed, or how food quality is managed. These are all areas that families rightly care about and should explore on a visit.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the September 2024 inspection. This domain covers whether staff are kind, whether residents are treated with dignity, and whether people's individuality is respected. The published summary does not include specific inspector observations of staff interactions, quotes from residents, or descriptions of how dignity is maintained in practice. Without that detail, it is not possible to describe what the inspectors actually saw. Families should treat a personal visit as the most reliable source of evidence on this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good at the September 2024 inspection. This domain covers whether the home provides activities that are meaningful to individuals, whether residents are supported to maintain their independence, and whether end-of-life care is planned. The published summary does not provide specific detail on the activity programme, how individual preferences are recorded and acted upon, or how the home supports people who cannot participate in group activities. This is an area where the evidence base and family review data both suggest families should probe carefully.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good at the September 2024 inspection. The home is run by Vivo Medical Care Limited, with Miss Mariana Costa Nunes as the Registered Manager and Mr Arumugadas Kumaradas as the Nominated Individual. Having both a named registered manager and a named nominated individual in place is a positive structural sign. The improvement from Requires Improvement to Good suggests that leadership has addressed earlier concerns, but the published summary does not describe how governance works in practice, how staff are supported to raise concerns, or how families are kept informed.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes residents over 65 who need nursing care, including those living with dementia, physical disabilities or sensory impairments. High Meadows has created a dedicated upstairs wing specifically for residents with dementia, with clear planning for how support evolves as needs change. The approach combines structured support with flexibility to meet each person where they are. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

High Meadows has improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful step in the right direction. However, because the individual domain reports have not yet been published in the data provided, many specific details that families need, such as staffing ratios, activity quality, and food observations, cannot be verified from this inspection alone.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families mention feeling welcomed each time they visit, with staff showing real interest in both residents and their relatives. People describe an atmosphere where kindness comes naturally, from the way nurses deliver care without rushing to how staff engage with each resident as an individual.

Lens 02

What inspectors have recorded

What sets High Meadows apart is its ownership by GPs and medical consultants, bringing clinical confidence to everyday care decisions. While there's been a recent change in management that some families are still adjusting to, the nursing team continues delivering skilled care with the same attention to detail families have come to trust.

Lens 03

How it sits against good practice

For families weighing up options in the Pinner area, High Meadows offers that rare combination of medical expertise and personal warmth that makes such a difference in daily life.

DCC Recommendation

Worth a visit

High Meadows in Pinner was rated Good at its most recent inspection in September 2024, with all five domains, Safe, Effective, Caring, Responsive, and Well-led, achieving that rating. This is a significant improvement from its previous Requires Improvement rating and suggests the home has addressed earlier concerns. It is a nursing home with 45 beds, registered to support people living with dementia, physical disabilities, and sensory impairments, with a named registered manager in post. The main limitation of this report is that the full inspection text has not yet been provided, so it is not possible to verify the specific evidence behind each Good rating. The family score of 74 reflects the positive trajectory and improved rating, but families should treat a visit as essential before making a decision. On that visit, ask to see last week's actual staffing rota, including night shifts; ask how staff are trained specifically in dementia care; and observe whether your parent is addressed by their preferred name and whether staff move at an unhurried pace.

The three questions to ask when you visit

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In Their Own Words

How High Meadows Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What High Meadows Care Home says about itself

Skilled nursing meets genuine warmth in this medical-led Pinner home

Dedicated nursing home Support in Pinner

When families describe the care at High Meadows in Pinner, they talk about nurses who take their time and staff who remember the little things that matter. This purpose-built home brings together medical expertise with the kind of personal attention that helps residents feel genuinely cared for, whether they're living with dementia or need skilled nursing support.

Care & specialisms

Who they care for

    The home welcomes residents over 65 who need nursing care, including those living with dementia, physical disabilities or sensory impairments.

    How they describe their dementia care

    High Meadows has created a dedicated upstairs wing specifically for residents with dementia, with clear planning for how support evolves as needs change. The approach combines structured support with flexibility to meet each person where they are.

    “For families weighing up options in the Pinner area, High Meadows offers that rare combination of medical expertise and personal warmth that makes such a difference in daily life.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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