Dementia Care Home

Oaktree Care Home

Lark Rise, Bristol, Gloucestershire, BS37 7PJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds78
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-12-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People describe finding a welcoming atmosphere when they visit, with staff who take time to get to know residents as individuals. The home feels lived-in and comfortable, with thoughtful touches in the decoration. Families mention feeling reassured by the personal attention their relatives receive from different members of the team.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-12-01

  • Is this home safe?

    Not yet rated
    The September 2024 inspection rated the Safe domain as Good. This indicates that inspectors were satisfied with safety arrangements at the home, including medicines management, staffing, and risk management. The home is registered to provide nursing care, meaning qualified nurses are present around the clock. Beyond the rating itself, the published inspection text does not include specific observations about falls recording, infection control practices, or night staffing levels.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The September 2024 inspection rated the Effective domain as Good. This covers areas including care planning, staff training, healthcare access, and nutrition. The home's registered nursing provision means clinical oversight is built into day-to-day care. However, the published report text does not describe specific examples of how care plans are written or reviewed, what dementia training staff have completed, or how the home works with GPs and other health professionals.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The September 2024 inspection rated the Caring domain as Good. This covers staff warmth, dignity, respect, and supporting independence. A Good rating here means inspectors were satisfied that people living at the home were treated with kindness and respect. The published report text does not include direct observations of staff interactions, quotes from residents or relatives, or specific descriptions of how dignity is maintained in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The September 2024 inspection rated the Responsive domain as Good. This covers whether the home tailors care to individuals, provides meaningful activities, handles complaints well, and plans for end of life. The home's mix of specialisms, including dementia, physical disabilities, and sensory impairments, means responsiveness to individual need is especially important. The published report text does not describe specific activity programmes, individual engagement approaches, or complaints-handling examples.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The September 2024 inspection rated the Well-led domain as Good. Mrs Rowena Kate Gillespie is named as the registered manager, and Mrs Helen Gidlow is the nominated individual, indicating a clear management structure. The home is operated by Healthcare Homes (Spring) Limited. Notably, the previous rating in the data supplied was Requires Improvement, and the home has now achieved Good across all domains, which suggests the management team has made meaningful improvements. The published report does not describe specific governance practices, staff culture observations, or examples of learning from incidents.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports residents with sensory impairments and physical disabilities, adapting care to individual needs. They care for both younger adults under 65 and older residents. The team has experience supporting residents living with dementia, working to maintain their connections and quality of life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Oaktree Care Home received a Good rating across all five domains at its most recent inspection in September 2024, which is a positive result. However, the inspection report provided contains very limited specific detail, so scores reflect a confirmed Good rating without the direct observations, quotes, or specific examples that would push them higher.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People describe finding a welcoming atmosphere when they visit, with staff who take time to get to know residents as individuals. The home feels lived-in and comfortable, with thoughtful touches in the decoration. Families mention feeling reassured by the personal attention their relatives receive from different members of the team.

Lens 02

What inspectors have recorded

The care team shows real consideration for residents' emotional needs and individual requests. Staff work to maintain residents' dignity and independence where possible. During the difficult process of choosing a care home, families have found the team provides helpful guidance and reassurance.

Lens 03

How it sits against good practice

If you're considering Oaktree for someone you love, visiting will give you the best sense of whether it feels right for your family.

DCC Recommendation

Worth a visit

Oaktree Care Home, on Lark Rise in Bristol, was rated Good across all five inspection domains at its most recent assessment in September 2024, with the report published in November 2024. The home is registered to provide nursing care for up to 78 people, including those living with dementia, adults with physical disabilities, and those with sensory impairments. A named registered manager is in post, and the home is operated by Healthcare Homes (Spring) Limited. The previous rating recorded in the data supplied was Requires Improvement, so achieving Good across all domains at the latest inspection represents a meaningful improvement in the home's official standing. The main limitation here is that the published inspection text available for this report contains almost no specific detail: no direct observations, no resident or relative quotes, and no descriptions of what inspectors saw on the day. A Good rating is genuinely positive, but it tells you that the home met the standard rather than showing you how. Before making a decision, visit at a varied time of day, ask to see the actual staffing rota for a recent week, observe how staff interact with residents in corridors and at mealtimes, and ask directly about dementia-specific training, night staffing numbers, and how the home keeps families informed. The checklist in this report sets out the specific questions to raise.

The three questions to ask when you visit

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In Their Own Words

How Oaktree Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oaktree Care Home says about itself

Kind staff and lively activities in established Bristol care home

Oaktree Care Home – Expert Care in Bristol

Families visiting Oaktree Care Home in Bristol often comment on the genuine warmth of the staff team. This established home cares for older adults and those under 65 with physical disabilities or sensory impairments. The home maintains regular activities and entertainment programmes that keep residents engaged with each other and the local community.

Care & specialisms

Who they care for

    The home supports residents with sensory impairments and physical disabilities, adapting care to individual needs. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    The team has experience supporting residents living with dementia, working to maintain their connections and quality of life.

    “If you're considering Oaktree for someone you love, visiting will give you the best sense of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

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    Memory Box

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    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

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