Dementia Care Home

Abbotsbury Care Centre – Bloomcare

25 Park Road, Southport, Merseyside, PR9 9JL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds21
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-09-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who are patient and understanding when residents feel anxious or confused. There's a real respect for dignity here, with staff careful to maintain privacy during personal care.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-09-27

  • Is this home safe?

    Good
    The Safe domain was rated Good at the August 2022 inspection, representing an improvement from the previous Requires Improvement rating. This means inspectors were satisfied that risks to people living in the home were being managed appropriately. The published summary does not record specific detail about staffing ratios, medicines management, or falls monitoring. The home has 21 beds and supports people with dementia, mental health conditions, and physical disabilities, all of which carry specific safety considerations. A July 2023 monitoring review found no reason to reassess this rating.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the August 2022 inspection. This domain covers whether staff have the right skills and training, whether care plans reflect what each person actually needs, and whether people's health is monitored and supported. Dementia is listed as a specialism, which means the home should be able to describe specific dementia training and environmental approaches. No detail about GP access frequency, care plan review processes, or training content appears in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the August 2022 inspection. This is the domain that most directly reflects whether staff are kind, whether your parent is treated with dignity, and whether their independence is respected. A Good rating here means inspectors were satisfied on all of these points. No specific observations, staff interactions, or resident or relative quotes appear in the published summary. The home supports people with dementia and mental health conditions, which means skilled, patient, and non-verbal communication matters as much as words.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the August 2022 inspection. This domain covers whether people have a life here: whether activities are meaningful and individual, whether complaints are taken seriously, and whether end-of-life care is planned with care. No specific activities, engagement examples, or complaint outcomes are described in the published summary. The home caters for a mixed group including people with dementia and physical disabilities, which means individual, flexible programming matters more than a one-size group timetable.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the August 2022 inspection, having previously contributed to a Requires Improvement rating. A named registered manager, Mrs Lyndsey Michelle Rafferty, and a nominated individual, Mrs Audrey Tan-Ramos, are recorded as being in post. The improvement across all five domains from the previous inspection suggests that leadership changes or governance improvements were meaningful and sustained. A monitoring review in July 2023 found no new concerns. The published summary does not describe the manager's tenure, staff culture, or how the home handles complaints and feedback.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with dementia, mental health conditions and physical disabilities. They care for adults both under and over 65. Staff show patience with the anxiety that often comes with dementia. They work to keep residents settled during short stays, understanding how unsettling changes can be. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Abbotsbury has moved from Requires Improvement to a full Good rating across all five domains, which is an encouraging sign of genuine progress. However, the published inspection text contains limited specific detail, so many scores reflect a positive but general picture rather than rich observed evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who are patient and understanding when residents feel anxious or confused. There's a real respect for dignity here, with staff careful to maintain privacy during personal care.

Lens 02

What inspectors have recorded

The team keeps families connected during respite stays, making sure regular contact continues. When concerns arise, management gets involved to provide reassurance and coordinate care.

Lens 03

How it sits against good practice

For families navigating complex care needs, Abbotsbury offers respite that feels genuinely supportive.

DCC Recommendation

Worth a visit

Abbotsbury, on Park Road in Southport, was rated Good across all five inspection domains when assessed in August 2022, having previously held a Requires Improvement rating. That improvement across every domain is a meaningful signal: it suggests the management team identified what was not working and made changes that satisfied inspectors. A subsequent review in July 2023 found no evidence to change the rating. The main limitation here is that the published inspection text contains very little specific detail about what daily life looks like for your parent. You have a positive headline rating but not the granular picture that would let you judge with confidence. Before choosing this home, visit in person, ask to see staffing rotas for last week (not a template), observe a mealtime, and ask the manager directly about dementia-specific training, night staffing numbers, and how families are kept informed when things change.

The three questions to ask when you visit

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In Their Own Words

How Abbotsbury Care Centre – Bloomcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Abbotsbury Care Centre – Bloomcare says about itself

Respite care that understands dementia and anxiety needs

Residential home in Southport: True Peace of Mind

When families need a break from caring, finding somewhere that truly understands dementia can feel impossible. Abbotsbury in Southport offers respite stays for people with dementia, mental health conditions and physical disabilities. They work with both younger adults and those over 65, bringing experience to complex care situations.

Care & specialisms

Who they care for

    The home supports people with dementia, mental health conditions and physical disabilities. They care for adults both under and over 65.

    How they describe their dementia care

    Staff show patience with the anxiety that often comes with dementia. They work to keep residents settled during short stays, understanding how unsettling changes can be.

    “For families navigating complex care needs, Abbotsbury offers respite that feels genuinely supportive.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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