Dementia Care Home

Amberley Lodge Care Home

11 Chaucer Road, Worthing, Sussex, BN11 4PB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds17
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-10-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families is how staff invest real time in getting to know residents properly. They notice the little things that matter and respond to individual needs. The home organises activities that bring families together too, creating opportunities for shared moments that everyone can enjoy.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership70
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-10-15

  • Is this home safe?

    Good
    The Safe domain is rated Good at the most recent inspection, an improvement from a previous Requires Improvement finding. This covers staffing levels, medicines management, infection control, and safeguarding. No specific safety concerns are identified in the published report. The small size of the home — 17 beds — means that staffing adequacy is particularly sensitive to even one or two staff absences. No detail on night staffing ratios, falls logging, or agency staff use is provided.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain is rated Good, covering training, care planning, healthcare access, and food quality. Dementia is listed as a specialism, which implies inspectors considered dementia-specific training adequate. No specific detail about dementia training content, GP access frequency, care plan review schedules, or food provision is included in the published report. The improvement from a previous Requires Improvement rating suggests that gaps in effectiveness — whatever they were — have been addressed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain is rated Good, covering staff warmth, dignity, respect, and independence. No direct quotes from residents or relatives are included in the available report, and no specific inspector observations about staff interactions are described. The Good rating implies inspectors did not find evidence of disrespectful or undignified care during the visit. With 17 beds, interactions between staff and residents are likely to be more personal than in a larger home — but this must be observed directly, not assumed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain is rated Good, covering activities, individual engagement, and end-of-life planning. No specific activities are described, no individual engagement examples are provided, and no detail about how the home supports people with advanced dementia who cannot join group activities is included. The small size of the home — 17 beds — could support highly individualised daily life, but only if the home actively pursues this rather than defaulting to group-only provision.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain is rated Good, and the overall improvement from a previous Requires Improvement rating demonstrates that leadership has addressed earlier concerns effectively. A named registered manager (Ms Dawn Alison Shelley) and nominated individual (Mr Asim Chaudhary) are on record. A monitoring review in July 2023 — nine months after the inspection — found no evidence to change the rating. No specific detail about management visibility, staff culture, or family communication mechanisms is included in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Amberley Lodge provides residential care for adults over 65, with particular experience in dementia support. They also offer care for younger adults who need residential support. For residents living with dementia, the staff's commitment to understanding each person as an individual becomes especially important. The team works to learn residents' preferences and routines, helping maintain familiarity and comfort. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Amberley Lodge has made a meaningful improvement from Requires Improvement to Good across all five domains, which is genuinely encouraging — but the published inspection report contains limited specific detail, observations, or direct testimony, so most themes can only be scored at the 'mentioned' level rather than 'verified.'

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families is how staff invest real time in getting to know residents properly. They notice the little things that matter and respond to individual needs. The home organises activities that bring families together too, creating opportunities for shared moments that everyone can enjoy.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Amberley Lodge for someone you love, why not arrange a visit to see how they approach care firsthand?

DCC Recommendation

Worth a visit

Amberley Lodge Care Home in Worthing is a small 17-bed nursing home, registered for people over and under 65 including those living with dementia. At its most recent official inspection in September 2022, it was rated Good across all five domains — a genuine step forward from a previous Requires Improvement rating. That improvement matters: it signals that concerns identified earlier have been addressed and that the leadership team, under registered manager Ms Dawn Alison Shelley, has made demonstrable progress. A subsequent monitoring review in July 2023 found no evidence to change the rating. The honest caveat is that the published inspection report is brief and contains very little specific evidence — no direct quotes from your mum or dad, no detailed observations of care in action, and limited data on staffing numbers, night cover, or activity provision. A Good rating is meaningful, but at a home of only 17 beds you deserve more than a rating: ask to visit at different times of day, ask specifically how many staff are on at night and whether they are permanent or agency, and ask to see a sample care plan to understand how well the home knows each resident as an individual.

The three questions to ask when you visit

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In Their Own Words

How Amberley Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Amberley Lodge Care Home says about itself

Where staff truly get to know each resident as an individual

Amberley Lodge Care Home – Expert Care in Worthing

Finding the right care home means knowing your loved one will be understood and valued every single day. At Amberley Lodge Care Home in Worthing, families describe a place where staff take genuine interest in learning what makes each resident tick. This residential home provides support for adults over 65, including those living with dementia.

Care & specialisms

Who they care for

    The team at Amberley Lodge provides residential care for adults over 65, with particular experience in dementia support. They also offer care for younger adults who need residential support.

    How they describe their dementia care

    For residents living with dementia, the staff's commitment to understanding each person as an individual becomes especially important. The team works to learn residents' preferences and routines, helping maintain familiarity and comfort.

    “If you're considering Amberley Lodge for someone you love, why not arrange a visit to see how they approach care firsthand?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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