Dementia Care Home

Anson Court

Shackleton Way, Welwyn Garden City, Hertfordshire, AL7 2FF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds75
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-03-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the friendly reception they receive, with staff taking time to answer questions and show people around. The daytime carers seem to build genuine connections with residents, and families appreciate how approachable they are during visits.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-03-04

  • Is this home safe?

    Not yet rated
    The inspection awarded a Good rating for safety. Beyond this, the published report text does not provide specific detail about staffing numbers, medicines management, falls recording, infection control practices, or agency staff use. A Good rating in this domain means inspectors were satisfied that the home met the required standard for safety at the time of the visit.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection awarded a Good rating for effectiveness. This domain covers training, care planning, access to healthcare professionals, and food. The published text does not include specific observations about how care plans are written or reviewed, what dementia training staff complete, how GP access is arranged, or what mealtimes look like. The Good rating indicates inspectors were satisfied with the standard reached.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection awarded a Good rating for caring. This domain reflects whether staff are kind, whether dignity and privacy are respected, and whether people are treated as individuals. The published text does not include inspector observations of staff interactions, quotes from residents or relatives about how they are treated, or descriptions of how staff support people with dementia on difficult days.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection awarded a Good rating for responsiveness. This domain covers whether the home adapts to individual needs, offers meaningful activities, supports independence, and plans well for end of life. The published text does not describe the activity programme, individual engagement for people who cannot join group sessions, or how the home handles complaints and end-of-life care planning.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection awarded a Good rating for leadership. Anson Court is operated by Quantum Care Limited, with a nominated individual named in the registration. A Good well-led rating indicates that inspectors were satisfied with governance, management culture, and accountability at the time of the visit. The published text does not describe the registered manager by name, their tenure, or specific examples of how the home handles learning from incidents or staff feedback.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for younger adults under 65 as well as older residents, supporting people with physical disabilities, sensory impairments, and mental health conditions. Dementia care is provided alongside support for other complex needs, with staff working to meet each person's individual requirements. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Anson Court was rated Good across all five inspection domains at its most recent assessment in January 2025, which is a positive baseline. However, the published report text available for this analysis contains very little specific detail, so scores reflect a Good rating with limited confirming evidence rather than strong, observed specifics.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the friendly reception they receive, with staff taking time to answer questions and show people around. The daytime carers seem to build genuine connections with residents, and families appreciate how approachable they are during visits.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Anson Court, visiting at different times of day might help you get a fuller picture of the care provided.

DCC Recommendation

Worth a visit

Anson Court, on Shackleton Way in Welwyn Garden City, was rated Good across all five inspection domains following an assessment completed on 22 January 2025, with the report published on 19 May 2025. The home provides nursing care for up to 75 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. It is run by Quantum Care Limited, an established regional provider. A Good rating across every domain is a solid, reassuring baseline. The main limitation of this analysis is that the published text available contains very little specific detail about what inspectors actually observed: no direct quotes from residents or relatives, no descriptions of staff interactions, and no specifics about food, activities, or night staffing. A Good rating tells you the home met the standard; it does not tell you by how much or where it excels. Before making a decision, visit at a mealtime if you can, ask to see last week's actual staffing rota including nights, and ask the manager directly how the team supports people living with dementia on difficult days. These three steps will tell you far more than the rating alone.

The three questions to ask when you visit

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In Their Own Words

How Anson Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Anson Court says about itself

Welcoming daytime care meets varied needs in Welwyn Garden City

Compassionate Care in Welwyn Garden City at Anson Court

Families looking at Anson Court in Welwyn Garden City often find the daytime atmosphere reassuring and the surroundings pleasant. The home supports people with various needs, from physical disabilities to dementia care. While many appreciate the caring approach during the day, it's worth noting that families have raised concerns about overnight care standards.

Care & specialisms

Who they care for

    The home cares for younger adults under 65 as well as older residents, supporting people with physical disabilities, sensory impairments, and mental health conditions.

    How they describe their dementia care

    Dementia care is provided alongside support for other complex needs, with staff working to meet each person's individual requirements.

    “If you're considering Anson Court, visiting at different times of day might help you get a fuller picture of the care provided.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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