Dementia Care Home

Ashmead Care Home

201 Cortis Road, Wandsworth, London, SW15 3AX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds110
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-09-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness60
  • Activities & engagement35
  • Food quality50
  • Healthcare60
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2022-09-21

  • Is this home safe?

    Good
    Safe was rated Good at the August 2022 inspection, representing an improvement from the previous rating. This domain covers staffing levels, medicines management, infection control, and the physical safety of the environment. The published summary confirms a registered manager is in place, which is a basic but important safety marker. However, the brief published summary does not include specific observations about night staffing numbers, falls management, or how incidents are recorded and acted on. For a 110-bed nursing home with a dementia specialism, these details matter.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the August 2022 inspection. This domain covers training, care planning, access to healthcare professionals, nutrition, and whether staff have the skills to meet the needs of the people in their care. The home specialises in dementia care for adults over 65, which means dementia-specific training and regular GP access are especially important. The published summary does not include specific detail about training content, care plan review frequency, or food quality and choice.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the August 2022 inspection. This domain covers how staff interact with the people they support: whether residents are treated with warmth, whether their privacy and dignity are respected, and whether they are supported to remain as independent as possible. A Good rating here suggests inspectors found broadly positive interactions. The published summary does not include specific quotes from residents or relatives, or specific observations of staff behaviour.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Requires improvement
    Responsive was rated Requires Improvement at the August 2022 inspection, and this is the domain that warrants most attention. This domain covers whether the home responds to each person as an individual: whether activities are meaningful and varied, whether personal routines and preferences are respected, and whether complaints are taken seriously and acted upon. The published summary does not detail the specific findings that led to this rating, which means you need to read the full inspection report to understand exactly what was found lacking.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the August 2022 inspection. A registered manager (Ms Luminita Cupsa) and a nominated individual (Mr Jandryle Umacob Trondillo) are both confirmed in post, which provides a clear accountability structure. The home's overall improvement from Requires Improvement to Good suggests the leadership team drove meaningful change between inspections. The published summary does not include specific observations about management visibility, staff culture, or governance systems.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Ashmead specialises in dementia care, supporting residents through different stages of their journey. They provide full-time residential care for people over 65. The home's dementia care approach includes structured daily activities designed to engage residents. Staff work to maintain familiar routines while providing the specialised support each person needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Ashmead Care Centre scores 68 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating, with most domains rated Good. The score is held back by a Requires Improvement in Responsive, meaning the inspection found gaps in how well the home tailors daily life and activities to individual needs.

Homes in London typically score 68–82.
DCC Recommendation

Worth a visit

Ashmead Care Centre, at 201 Cortis Road in Putney, was rated Good overall at its last inspection in August 2022, an improvement on its previous Requires Improvement rating. The inspection found the home to be Good across four of five domains: Safe, Effective, Caring, and Well-led. A registered manager and a nominated individual are confirmed in post, and the overall direction of travel is positive. The one significant concern is the Responsive domain, which remained at Requires Improvement. This is the domain that covers whether your parent will have a meaningful daily life: activities tailored to them as an individual, engagement for people who cannot join group sessions, and respect for personal routines and preferences. The published inspection summary is unusually brief and contains very little specific detail about what inspectors actually observed, which makes it harder to form a complete picture. Before visiting, read the full inspection report on the official regulator website to find the specific findings behind the Responsive rating. On your visit, ask to see last week's actual activity rota, and ask what happens for a resident with advanced dementia who cannot participate in group activities.

The three questions to ask when you visit

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In Their Own Words

How Ashmead Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ashmead Care Home says about itself

Specialised dementia care in a recently renovated London setting

Ashmead Care Centre – Your Trusted nursing home

Ashmead Care Centre in London provides residential care with a particular focus on supporting people living with dementia. The home, which has undergone recent renovations, caters specifically to adults over 65 who need round-the-clock support.

Care & specialisms

Who they care for

    The team at Ashmead specialises in dementia care, supporting residents through different stages of their journey. They provide full-time residential care for people over 65.

    How they describe their dementia care

    The home's dementia care approach includes structured daily activities designed to engage residents. Staff work to maintain familiar routines while providing the specialised support each person needs.

    “If you're considering Ashmead, arranging a visit will help you get a feel for the environment and meet the team who could be caring for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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