Dementia Care Home

Belmont House

13 Greenover Road, Brixham, Devon, TQ5 9LY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-03-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What comes through in family experiences is how staff remember the little things that matter. They pick up on individual preferences and quietly work them into daily life. People mention seeing their relatives comfortable and content, with some families noting real improvements in health and wellbeing after moving in.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality55
  • Healthcare65
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-03-09

  • Is this home safe?

    Good
    The home was rated Good for Safe at the February 2023 inspection, having previously been rated Requires Improvement in this domain. This indicates that the concerns identified at the earlier inspection were addressed. The published report does not specify what those earlier concerns were or provide detail on current staffing numbers, medicines management processes, or falls recording. The home accommodates 24 residents across dementia, physical disability, and sensory impairment specialisms.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective, covering training, care planning, healthcare access, and food. Dementia is listed as a specialism, which implies staff are expected to have relevant training. The published text does not describe training content, completion rates, care plan review frequency, GP visiting arrangements, or food quality observations. The improvement from the previous Requires Improvement rating suggests effective practice was strengthened since the last inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring, the domain that covers staff warmth, dignity, respect, and independence. This is also an improvement from the previous Requires Improvement rating. The published inspection text does not include direct observations of staff interactions, resident quotes, or relative testimony. No specific examples are provided of how staff addressed residents, responded to distress, or supported independence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive, covering activities, individual engagement, and end-of-life care. Again, this represents an improvement from the previous rating. The published text provides no specific information about the activity programme, who runs it, how often activities take place, whether one-to-one engagement is available, or how end-of-life care preferences are recorded.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led, having previously been rated Requires Improvement. A named registered manager, Miss Ellenor Belinda Phillips, and a nominated individual, Mrs Stephanie Ussi, are formally recorded. The improvement across all five domains from the previous inspection is itself evidence of responsive leadership. The published text does not describe the manager's tenure, staff culture, how concerns are raised and addressed, or how families are kept informed.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Belmont House supports people over 65 with dementia, physical disabilities and sensory impairments. They're set up to handle the complexities these conditions bring. For those living with dementia, the home's approach centres on understanding each person as an individual. Staff seem skilled at reading non-verbal cues and maintaining routines that help residents feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Belmont House Devon has improved from Requires Improvement to Good across all five domains, which is a meaningful and positive shift. However, the published inspection text contains very limited specific detail, so many scores reflect the Good rating rather than rich inspector observations or direct testimony.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What comes through in family experiences is how staff remember the little things that matter. They pick up on individual preferences and quietly work them into daily life. People mention seeing their relatives comfortable and content, with some families noting real improvements in health and wellbeing after moving in.

Lens 02

What inspectors have recorded

Communication seems to be a real strength here. Families hear from the home through phone calls and emails, keeping them in the loop about their loved one's day-to-day life. Staff appear to know residents well, picking up on needs before they're voiced.

Lens 03

How it sits against good practice

If you're weighing up options in the Brixham area, it might be worth getting in touch to see if their approach fits what you're looking for.

DCC Recommendation

Worth a visit

Belmont House Devon, a 24-bed residential home in Brixham specialising in dementia, physical disabilities, and sensory impairment, was rated Good across all five inspection domains at its inspection on 7 February 2023. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that the home addressed earlier concerns and achieved Good across the board is an encouraging sign of responsive leadership. The home is registered and actively monitored, with a named registered manager and nominated individual in place. The main limitation for families reading this report is that the published inspection text contains very little specific detail: no direct quotes from residents or relatives, no inspector observations of care interactions, and no figures for staffing levels, agency use, or activity programmes. The Good ratings are real and matter, but they tell you a home met the bar rather than painting a picture of daily life. When you visit, ask to see last week's staffing rota to check permanent versus agency cover on nights, watch how staff speak to residents in corridors, and ask specifically what one-to-one activity is available for a resident who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Belmont House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Belmont House says about itself

Where staff really get to know each resident's world

Dedicated residential home Support in Brixham

When you're looking for dementia care that goes beyond the basics, the details matter. Belmont House in Brixham seems to understand this — families talk about staff who take time to learn what makes their loved ones tick, from favourite foods to daily routines. It's this kind of attention that helps residents feel settled and families feel reassured.

Care & specialisms

Who they care for

    Belmont House supports people over 65 with dementia, physical disabilities and sensory impairments. They're set up to handle the complexities these conditions bring.

    How they describe their dementia care

    For those living with dementia, the home's approach centres on understanding each person as an individual. Staff seem skilled at reading non-verbal cues and maintaining routines that help residents feel secure.

    “If you're weighing up options in the Brixham area, it might be worth getting in touch to see if their approach fits what you're looking for.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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