Brendoncare Otterbourne Hill
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Homecare agencies
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds64
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-07-12
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe walking into a welcoming atmosphere where staff greet everyone warmly. The home feels inclusive and relaxed, with residents enjoying their surroundings and staff taking time to help families find their way around.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2019-07-12
Is this home safe?
Is the care effective?
The effective domain was rated Good at the October 2025 inspection. This domain covers care planning, staff training, healthcare access, and food. The published summary does not include specific observations on any of these areas. A Good rating indicates the inspection team was satisfied, but no examples, quotes, or records are cited in the available text.Is this home caring?
The caring domain was rated Good at the October 2025 inspection. This domain covers staff warmth, dignity, respect, and how well staff know the people they care for as individuals. The published summary does not include direct observations of staff interactions, resident quotes, or specific examples of dignity in practice. The Good rating signals that inspectors were satisfied, but the detail is not available.Is the home responsive?
The responsive domain was rated Good at the October 2025 inspection. This domain covers activities, individuality, complaints handling, and end-of-life care. The published summary does not include specific detail on the activity programme, how the home tailors engagement to individual residents, or how complaints are managed. A Good rating was recorded but the supporting evidence is not available in the published text.Is the home well-led?
The well-led domain was rated Good at the October 2025 inspection. The home is run by Brendoncare Foundation, a named charity, with Mrs Charlotte Chiutare as registered manager and Mrs Penny Jane Lamb as nominated individual. This named accountability structure is a positive sign. The published summary does not include specific findings on management culture, staff morale, governance processes, or how the home handles concerns raised by families.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults over 65 with various needs including physical disabilities and sensory impairments. They're equipped to support couples where partners have different care requirements. For residents living with dementia, the home provides specialist support tailored to individual needs. The bright, modern environment helps with orientation and wellbeing. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
BrendonCare Otterbourne Hill was rated Good across all five inspection domains at its October 2025 assessment. The score reflects consistent positive findings without the specific observations, direct quotes, or granular detail that would push individual themes higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe walking into a welcoming atmosphere where staff greet everyone warmly. The home feels inclusive and relaxed, with residents enjoying their surroundings and staff taking time to help families find their way around.
What inspectors have recorded
How it sits against good practice
If you're looking for somewhere that understands the importance of keeping couples together, this could be worth exploring.
Worth a visit
BrendonCare Otterbourne Hill, run by Brendoncare Foundation and located on Otterbourne Hill in Winchester, was rated Good across all five inspection domains at its assessment on 30 October 2025, with the report published in January 2026. The home provides nursing care and personal care for up to 64 adults, including people living with dementia, physical disabilities, and sensory impairments. A named registered manager, Mrs Charlotte Chiutare, is in post, and the overall rating is stable. The main limitation of this report is that the published summary does not contain the detailed inspection narrative: no direct observations of staff interactions, no resident or relative quotes, and no specific findings on staffing ratios, activities, food, or the dementia environment are available. A Good rating across all domains is a genuinely positive signal, but it tells you that the home met the standard rather than showing you how. On your visit, focus on what you can observe directly: whether staff use your parent's preferred name, whether mealtimes feel unhurried, and whether the environment is calm and navigable for someone with dementia. Ask the manager to show you last week's actual staffing rota and ask what one-to-one engagement looks like for a resident who cannot join group activities.
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In Their Own Words
How Brendoncare Otterbourne Hill describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Couples can stay together when care needs change
Dedicated nursing home,homecare agency Support in Winchester
When one partner needs more support than the other, finding the right care can feel impossible. BrendonCare Otterbourne Hill in Winchester understands this challenge, welcoming couples even when their care needs differ. This purpose-built home offers bright, modern spaces where relationships can continue to flourish.
Who they care for
The home provides care for adults over 65 with various needs including physical disabilities and sensory impairments. They're equipped to support couples where partners have different care requirements.
For residents living with dementia, the home provides specialist support tailored to individual needs. The bright, modern environment helps with orientation and wellbeing.
“If you're looking for somewhere that understands the importance of keeping couples together, this could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
BrendonCare Otterbourne Hill was rated Good across all five inspection domains at its October 2025 assessment. The score reflects consistent positive findings without the specific observations, direct quotes, or granular detail that would push individual themes higher.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe walking into a welcoming atmosphere where staff greet everyone warmly. The home feels inclusive and relaxed, with residents enjoying their surroundings and staff taking time to help families find their way around.
What inspectors have recorded
How it sits against good practice
If you're looking for somewhere that understands the importance of keeping couples together, this could be worth exploring.
Worth a visit
BrendonCare Otterbourne Hill, run by Brendoncare Foundation and located on Otterbourne Hill in Winchester, was rated Good across all five inspection domains at its assessment on 30 October 2025, with the report published in January 2026. The home provides nursing care and personal care for up to 64 adults, including people living with dementia, physical disabilities, and sensory impairments. A named registered manager, Mrs Charlotte Chiutare, is in post, and the overall rating is stable. The main limitation of this report is that the published summary does not contain the detailed inspection narrative: no direct observations of staff interactions, no resident or relative quotes, and no specific findings on staffing ratios, activities, food, or the dementia environment are available. A Good rating across all domains is a genuinely positive signal, but it tells you that the home met the standard rather than showing you how. On your visit, focus on what you can observe directly: whether staff use your parent's preferred name, whether mealtimes feel unhurried, and whether the environment is calm and navigable for someone with dementia. Ask the manager to show you last week's actual staffing rota and ask what one-to-one engagement looks like for a resident who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brendoncare Otterbourne Hill measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brendoncare Otterbourne Hill describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Couples can stay together when care needs change
Dedicated nursing home,homecare agency Support in Winchester
When one partner needs more support than the other, finding the right care can feel impossible. BrendonCare Otterbourne Hill in Winchester understands this challenge, welcoming couples even when their care needs differ. This purpose-built home offers bright, modern spaces where relationships can continue to flourish.
Who they care for
The home provides care for adults over 65 with various needs including physical disabilities and sensory impairments. They're equipped to support couples where partners have different care requirements.
For residents living with dementia, the home provides specialist support tailored to individual needs. The bright, modern environment helps with orientation and wellbeing.
The home & environment
The building itself catches the eye — purpose-built with plenty of natural light and generous spaces for residents to enjoy. Everything looks well-maintained and thoughtfully designed, from the spotless common areas to the outdoor spaces where residents can spend time when the weather's nice.
“If you're looking for somewhere that understands the importance of keeping couples together, this could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
