Brownlow House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds31
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-06-08
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity62
- Cleanliness55
- Activities & engagement52
- Food quality50
- Healthcare45
- Management & leadership65
- Resident happiness52
What inspectors found
Inspected 2022-06-08 Report published 2022-06-08
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2022 inspection. This domain covers whether staff have the right training and knowledge, whether care plans are based on individual needs and regularly reviewed, whether people have access to healthcare professionals such as GPs, and whether food and nutrition are managed well. A Good rating means inspectors were satisfied these elements met the required standard. The published report does not include specific observations, examples, or testimony to illustrate what Good looked like in practice at this home.Is this home caring?
The Caring domain was rated Good at the June 2022 inspection. Inspectors assess this domain by observing how staff interact with people, whether people are treated with dignity and respect, whether privacy is maintained, and whether people are supported to be as independent as possible. A Good rating means inspectors were satisfied with what they observed. The published report includes no specific quotes, observations, or examples from this inspection to illustrate the quality of staff interactions.Is the home responsive?
The Responsive domain was rated Good at the June 2022 inspection. This domain covers whether care is tailored to individual needs and preferences, whether there is a meaningful and varied activities programme, whether complaints are handled well, and whether end-of-life care planning is in place. Brownlow House supports people with a range of conditions including dementia, mental health conditions, physical disabilities, and sensory impairments. The published report does not describe specific activities, individual care examples, or end-of-life arrangements.Is the home well-led?
The Well-led domain was rated Good at the June 2022 inspection. The home is run by two registered owners, with Mr Russell Scott Jones also serving as the registered manager. Inspectors assess this domain by looking at whether there is a clear and stable leadership structure, whether staff feel supported and able to raise concerns, whether the home has effective quality monitoring systems, and whether it learns from incidents and complaints. The improvement from the previous Requires Improvement overall rating to Good suggests that leadership took corrective action following earlier concerns.
Source: CQC inspection report →
What the evidence base says
The home supports people with a range of needs including sensory impairments, physical disabilities, and mental health conditions. It cares for adults both under and over 65, which creates a mixed-age community. The home provides specialist dementia support as part of its range of services. Its experience with complex conditions means staff are familiar with the particular challenges that come with supporting someone with dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brownlow House has improved from Requires Improvement to a Good overall rating, which is a meaningful step forward, but the Safe domain still Requires Improvement and the published inspection text contains very little specific detail to verify the quality of day-to-day care. The score reflects that positive trajectory tempered by important unanswered questions you will need to ask on a visit.
Homes in North West typically score 68–82.Worth a visit
Brownlow House, at 142 North Road, Manchester, was rated Good overall at its inspection in June 2022, published in August 2022. This represented an improvement from its previous rating of Requires Improvement, which is a positive sign that the home responded to earlier concerns and made changes. Four of the five inspection domains, covering effectiveness of care, the way staff treat people, responsiveness to individual needs, and leadership, were all rated Good. However, the Safe domain still Requires Improvement at this inspection, and the published report contains very little specific detail about what inspectors actually observed. There are no recorded quotes from people living at the home, no descriptions of staff interactions, and no information about staffing numbers, night cover, or agency use. These are exactly the things that matter most to families. Before making a decision, ask the manager to explain what the Safety concerns were, what has been done since, and to show you the current staffing rota including night shifts.
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In Their Own Words
How Brownlow House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care with a gentle touch in Manchester
Brownlow House – Your Trusted residential home
Brownlow House in Manchester offers specialised support for people with complex needs, including dementia and mental health conditions. The home cares for both younger and older adults who need extra help with sensory impairments or physical disabilities. Visitors often comment on the peaceful atmosphere they find here.
Who they care for
The home supports people with a range of needs including sensory impairments, physical disabilities, and mental health conditions. It cares for adults both under and over 65, which creates a mixed-age community.
The home provides specialist dementia support as part of its range of services. Its experience with complex conditions means staff are familiar with the particular challenges that come with supporting someone with dementia.
“If you're looking for specialist care in Manchester, it's worth arranging a visit to see if Brownlow House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brownlow House has improved from Requires Improvement to a Good overall rating, which is a meaningful step forward, but the Safe domain still Requires Improvement and the published inspection text contains very little specific detail to verify the quality of day-to-day care. The score reflects that positive trajectory tempered by important unanswered questions you will need to ask on a visit.
Homes in North West typically score 68–82.Worth a visit
Brownlow House, at 142 North Road, Manchester, was rated Good overall at its inspection in June 2022, published in August 2022. This represented an improvement from its previous rating of Requires Improvement, which is a positive sign that the home responded to earlier concerns and made changes. Four of the five inspection domains, covering effectiveness of care, the way staff treat people, responsiveness to individual needs, and leadership, were all rated Good. However, the Safe domain still Requires Improvement at this inspection, and the published report contains very little specific detail about what inspectors actually observed. There are no recorded quotes from people living at the home, no descriptions of staff interactions, and no information about staffing numbers, night cover, or agency use. These are exactly the things that matter most to families. Before making a decision, ask the manager to explain what the Safety concerns were, what has been done since, and to show you the current staffing rota including night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brownlow House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brownlow House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care with a gentle touch in Manchester
Brownlow House – Your Trusted residential home
Brownlow House in Manchester offers specialised support for people with complex needs, including dementia and mental health conditions. The home cares for both younger and older adults who need extra help with sensory impairments or physical disabilities. Visitors often comment on the peaceful atmosphere they find here.
Who they care for
The home supports people with a range of needs including sensory impairments, physical disabilities, and mental health conditions. It cares for adults both under and over 65, which creates a mixed-age community.
The home provides specialist dementia support as part of its range of services. Its experience with complex conditions means staff are familiar with the particular challenges that come with supporting someone with dementia.
“If you're looking for specialist care in Manchester, it's worth arranging a visit to see if Brownlow House feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
