Dementia Care Home

Camowen

30 Parkfield Road, Worthing, Sussex, BN13 1ER

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2021-10-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness65
Section 02

What inspectors found

Inspected 2021-10-28

  • Is this home safe?

    Good
    Camowen was rated Good for Safe at the September 2021 inspection. This means inspectors found no significant concerns around safety, staffing arrangements, medicines management, or infection control at the time of the visit. The published summary does not include specific observations about falls management, night staffing ratios, or agency staff usage. A monitoring review in July 2023 found no evidence requiring a reassessment of this rating. The home had previously held a Requires Improvement rating, so achieving Good represents a confirmed step forward.
    Verified by inspector
  • Is the care effective?

    Good
    Camowen was rated Good for Effective at the September 2021 inspection. This domain covers training, care planning, healthcare access, and food quality. The published summary does not include specific detail about dementia training content, care plan review processes, or how the home works with GPs and other health professionals. There is no published information about food quality or how the home accommodates dietary needs. The Effective rating indicates inspectors found these areas satisfactory, but the evidence behind that judgement is not publicly detailed.
    Verified by inspector
  • Is this home caring?

    Good
    Camowen was rated Good for Caring at the September 2021 inspection. This domain covers staff warmth, dignity, respect, and support for independence. The published summary does not include direct quotes from residents or family members, and no specific inspector observations are described. A Good rating indicates that inspectors were satisfied with the quality of staff interactions and the home's approach to dignity and respect. The absence of resident or family testimony in the published findings means this rating cannot be independently verified from the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Camowen was rated Good for Responsive at the September 2021 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The home supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment, which requires a genuinely tailored approach to daily life. The published summary contains no detail about the activity programme, one-to-one engagement, or how the home handles complaints. A 20-bed home has the potential to offer a more individual approach than larger settings, but this is not confirmed in the available findings.
    Verified by inspector
  • Is the home well-led?

    Good
    Camowen was rated Good for Well-led at the September 2021 inspection. A named registered manager (Mrs Claire Adel Mitchell) and a nominated individual (Ms Shelina Amershi) are both registered with the regulator, which confirms basic governance accountability is in place. The published summary does not detail the manager's tenure, how staff are supported to raise concerns, or how the home learns from incidents and complaints. The improvement from Requires Improvement to Good across all domains suggests meaningful leadership change occurred before or during the 2021 inspection period.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home caters for adults both under and over 65, supporting those with dementia, mental health conditions, physical disabilities and sensory impairments. For residents living with dementia, the varied feedback suggests families should ask detailed questions about specific care approaches and daily routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Camowen has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains limited specific detail, so scores reflect confirmed improvement rather than richly evidenced practice.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Camowen, at 30 Parkfield Road in Worthing, was rated Good across all five inspection domains at its last inspection in September 2021. This is a significant improvement on its previous rating of Requires Improvement, and named, registered managers are in post. The home supports up to 20 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation here is that the published inspection summary contains very little specific detail about what inspectors actually observed. That means it is difficult to confirm, for example, whether staff interactions were genuinely warm, whether activities were tailored to individuals, or what night staffing looks like. The inspection was also carried out in September 2021, which is now over three years ago. A July 2023 monitoring review found no evidence requiring a reassessment, which is reassuring, but does not replace a fresh full inspection. Before you decide, visit in person, ask to see the staffing rota for last week, and request to speak with the registered manager about what has changed since the home's earlier Requires Improvement rating.

The three questions to ask when you visit

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In Their Own Words

How Camowen describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Camowen says about itself

Finding the right balance between positive experiences and serious concerns

Dedicated residential home Support in Worthing

Choosing care involves weighing different perspectives, and Camowen in Worthing presents a particularly complex picture. While some visitors describe satisfactory experiences over several years, others have raised concerns that need careful consideration. The home provides support for residents with various needs, including dementia and physical disabilities.

Care & specialisms

Who they care for

    The home caters for adults both under and over 65, supporting those with dementia, mental health conditions, physical disabilities and sensory impairments.

    How they describe their dementia care

    For residents living with dementia, the varied feedback suggests families should ask detailed questions about specific care approaches and daily routines.

    “Given the contrasting experiences reported, visiting and asking thorough questions becomes especially important here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

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    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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