Dementia Care Home

Claridge Place Care Home | Sanders Senior Living

111 Warwick Road, Solihull, West Midlands, B92 7HP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds77
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2022-10-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People describe feeling comfortable here from their first visit, with staff taking time to chat and answer questions properly. The daily activities programme keeps residents engaged, with something happening most days that brings people together in the communal areas.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality58
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-10-01

  • Is this home safe?

    Good
    Claridge Place was rated Good for Safe at its September 2022 inspection, an improvement from a previous Requires Improvement rating. This indicates inspectors were satisfied that risks to residents were being managed adequately at the time of the visit. A named registered manager is in post, which supports consistent oversight of safety. The published summary does not include specific detail about staffing ratios, medicines management, falls monitoring, or infection control practice. The improvement in rating suggests previous safety concerns had been resolved.
    Verified by inspector
  • Is the care effective?

    Good
    Claridge Place was rated Good for Effective at the September 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which requires staff to hold relevant knowledge across a range of needs. No specific detail about training content, care plan quality, GP access arrangements, or food provision is recorded in the published summary. The Good rating indicates these areas met the required standard at inspection.
    Verified by inspector
  • Is this home caring?

    Good
    Claridge Place was rated Good for Caring at the September 2022 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No specific inspector observations about how staff interacted with residents are recorded in the published summary. No resident or relative quotes are included. The Good rating indicates that inspectors were satisfied that the standard of kind, respectful care was being met at the time of the visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Claridge Place was rated Good for Responsive at the September 2022 inspection. This domain covers activities, individualised care, and response to complaints. The home serves a wide range of needs including dementia, physical disabilities, and sensory impairment, which requires a responsive approach to individual differences. No specific activities are described in the published findings, and no examples of how the home responds to individual preferences or complaints are recorded. The Good rating indicates inspectors were satisfied the standard was met.
    Verified by inspector
  • Is the home well-led?

    Good
    Claridge Place was rated Good for Well-led at the September 2022 inspection, improving from a previous Requires Improvement rating. A named registered manager, Mr James Anthony Morris, is in post and Dr Gavin O'Hare-Connolly is named as the nominated individual with provider-level oversight. The improvement across all five domains from a previous lower rating suggests the leadership team has demonstrated the ability to identify problems and drive change. The published summary does not include specific observations about management culture, staff empowerment, or governance processes.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for both younger and older adults with physical disabilities and sensory impairments. They also support people living with dementia, though families should discuss specific care needs carefully during assessment. For those considering dementia care, it's worth having detailed conversations about the level of support available, particularly if your loved one needs intensive one-to-one care. The home has experience supporting people with dementia, though individual needs vary considerably. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Claridge Place has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection report contains limited specific detail, so many scores reflect confirmed improvement rather than rich observational evidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People describe feeling comfortable here from their first visit, with staff taking time to chat and answer questions properly. The daily activities programme keeps residents engaged, with something happening most days that brings people together in the communal areas.

Lens 02

What inspectors have recorded

The management team comes across as knowledgeable and efficient, particularly during the enquiry and admission process. They're accessible when families need to discuss care arrangements or have questions about their loved one's needs.

Lens 03

How it sits against good practice

Seeing the gardens and meeting the staff in person will give you the best sense of whether this could be the right place for your family.

DCC Recommendation

Worth a visit

Claridge Place, at 111 Warwick Road in Solihull, was rated Good overall at its inspection in September 2022, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. Importantly, this represents an improvement from a previous rating of Requires Improvement, which means inspectors found evidence that real problems had been identified and addressed. A named registered manager is in post and the provider has a nominated individual responsible for oversight. The main limitation for any family considering this home is that the published inspection summary contains very limited specific detail. There are no recorded staff observations, resident quotes, or concrete examples of care practice to draw on. This means the Good rating tells you the standard was met, but not how it looked in daily life for your parent. When you visit, pay close attention to how staff interact with residents in corridors and communal areas, ask to see the current staffing rota including night shifts, and ask how families are kept informed about changes in their parent's condition.

The three questions to ask when you visit

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In Their Own Words

How Claridge Place Care Home | Sanders Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Claridge Place Care Home | Sanders Senior Living says about itself

Friendly staff and beautiful gardens create a welcoming atmosphere

Claridge Place – Expert Care in Solihull

Families visiting Claridge Place in Solihull often comment on the warm welcome they receive and the well-kept grounds that make a strong first impression. This care home supports people with various needs, including physical disabilities and sensory impairments, with staff who genuinely seem to enjoy what they do. The courtyard and gardens provide lovely spaces for residents to spend time outdoors when the weather allows.

Care & specialisms

Who they care for

    The home cares for both younger and older adults with physical disabilities and sensory impairments. They also support people living with dementia, though families should discuss specific care needs carefully during assessment.

    How they describe their dementia care

    For those considering dementia care, it's worth having detailed conversations about the level of support available, particularly if your loved one needs intensive one-to-one care. The home has experience supporting people with dementia, though individual needs vary considerably.

    “Seeing the gardens and meeting the staff in person will give you the best sense of whether this could be the right place for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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