Clifton Gardens
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsDementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-04-07
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the caring nature of the staff here. People mention how hardworking the team is, suggesting a place where effort goes into making residents comfortable.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness65
- Activities & engagement60
- Food quality55
- Healthcare65
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2018-04-07
Is this home safe?
Is the care effective?
Clifton Gardens Resource Centre received a Good rating for Effective at its June 2025 inspection. This domain covers training, care planning, healthcare access, and nutritional care. The home supports people with dementia, mental health conditions, physical disabilities, and sensory impairments, all of which require staff with specific, regularly updated knowledge. The detailed inspection narrative behind this rating is not yet available in the published material, so it is not possible to confirm whether care plans are regularly reviewed, what dementia training staff have completed, or how GP and specialist access is arranged.Is this home caring?
The home was rated Good for Caring at its June 2025 inspection. This domain covers staff warmth, compassion, dignity, respect, and support for independence. It is the domain that most directly reflects the day-to-day experience of your parent in the home. The published findings do not yet include the inspector's narrative observations for this domain, so specific details such as whether staff used preferred names, whether residents appeared settled, or whether interactions were unhurried are not available in the published material.Is the home responsive?
The home received a Good rating for Responsive at its June 2025 inspection. This domain covers whether the home tailors care to individual needs, provides meaningful activities, supports independence, and plans appropriately for end of life. The home lists dementia, mental health conditions, physical disabilities, and sensory impairments as specialisms, which means a genuinely responsive approach requires significant individual adaptation. The detailed evidence behind the Good rating is not yet published, so it is not possible to confirm what activities are offered, how they are tailored, or how end-of-life wishes are recorded.Is the home well-led?
Clifton Gardens Resource Centre was rated Good for Well-led at its June 2025 inspection, having previously contributed to an overall Requires Improvement rating. The home is managed by Mr Ashvindra Permalloo as registered manager, with Mrs Sue Witcher as nominated individual, both formally registered with the regulator. It is operated by the London Borough of Hounslow. The detailed inspection narrative covering governance, culture, staff empowerment, and accountability mechanisms is not yet available in the published material.
Source: CQC inspection report →
What the evidence base says
The centre supports people with sensory impairments, dementia, mental health conditions and physical disabilities. This range of specialisms means they work with residents who have different care needs. Clifton Gardens provides support for people living with dementia. The centre's experience with dementia care is part of their wider specialist services. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clifton Gardens Resource Centre has improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful step forward. However, because the individual domain reports are not yet publicly available, most scores reflect the overall direction of travel rather than specific observed detail.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Families talk about the caring nature of the staff here. People mention how hardworking the team is, suggesting a place where effort goes into making residents comfortable.
What inspectors have recorded
The consistent message from families is that staff here are committed to providing good care. Their dedication comes through in how families describe their experiences with the centre.
How it sits against good practice
Getting a feel for any care setting is important — visiting Clifton Gardens could help you understand if it's right for your family.
Worth a visit
Clifton Gardens Resource Centre, at 59 Clifton Gardens in Chiswick, was assessed in June 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from a previous Requires Improvement rating, and it means inspectors left the home satisfied with standards across the board. The home is run by the London Borough of Hounslow and has a named registered manager and a nominated individual responsible for oversight. The main limitation for families reading this report is that the detailed narrative behind each domain rating has not yet been published in the available material. That means the Good ratings cannot be supported here with specific observations, resident quotes, or concrete examples. Before choosing this home for your parent, visit in person and use the checklist questions below to probe the areas the published findings leave open, particularly night staffing ratios, agency staff usage, one-to-one activity provision, and how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clifton Gardens measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clifton Gardens describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff make all the difference at this West London resource centre
Clifton Gardens Resource Centre – Your Trusted residential home
When you're looking for specialist support in West London, the staff at Clifton Gardens Resource Centre bring real dedication to their work. This London centre provides care for people with sensory impairments, dementia, mental health conditions and physical disabilities. What stands out in family experiences is how much the staff genuinely care.
Who they care for
The centre supports people with sensory impairments, dementia, mental health conditions and physical disabilities. This range of specialisms means they work with residents who have different care needs.
Clifton Gardens provides support for people living with dementia. The centre's experience with dementia care is part of their wider specialist services.
“Getting a feel for any care setting is important — visiting Clifton Gardens could help you understand if it's right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clifton Gardens Resource Centre has improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful step forward. However, because the individual domain reports are not yet publicly available, most scores reflect the overall direction of travel rather than specific observed detail.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Families talk about the caring nature of the staff here. People mention how hardworking the team is, suggesting a place where effort goes into making residents comfortable.
What inspectors have recorded
The consistent message from families is that staff here are committed to providing good care. Their dedication comes through in how families describe their experiences with the centre.
How it sits against good practice
Getting a feel for any care setting is important — visiting Clifton Gardens could help you understand if it's right for your family.
Worth a visit
Clifton Gardens Resource Centre, at 59 Clifton Gardens in Chiswick, was assessed in June 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a genuine improvement from a previous Requires Improvement rating, and it means inspectors left the home satisfied with standards across the board. The home is run by the London Borough of Hounslow and has a named registered manager and a nominated individual responsible for oversight. The main limitation for families reading this report is that the detailed narrative behind each domain rating has not yet been published in the available material. That means the Good ratings cannot be supported here with specific observations, resident quotes, or concrete examples. Before choosing this home for your parent, visit in person and use the checklist questions below to probe the areas the published findings leave open, particularly night staffing ratios, agency staff usage, one-to-one activity provision, and how the home communicates with families when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clifton Gardens measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clifton Gardens describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff make all the difference at this West London resource centre
Clifton Gardens Resource Centre – Your Trusted residential home
When you're looking for specialist support in West London, the staff at Clifton Gardens Resource Centre bring real dedication to their work. This London centre provides care for people with sensory impairments, dementia, mental health conditions and physical disabilities. What stands out in family experiences is how much the staff genuinely care.
Who they care for
The centre supports people with sensory impairments, dementia, mental health conditions and physical disabilities. This range of specialisms means they work with residents who have different care needs.
Clifton Gardens provides support for people living with dementia. The centre's experience with dementia care is part of their wider specialist services.
Management & ethos
The consistent message from families is that staff here are committed to providing good care. Their dedication comes through in how families describe their experiences with the centre.
“Getting a feel for any care setting is important — visiting Clifton Gardens could help you understand if it's right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
