Dementia Care Home

Cottingham Hall

195-197, Kingston upon Hull, Yorkshire, HU5 2EG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds41
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2024-01-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the warmth they feel from the moment they arrive. Staff show real patience and understanding, particularly when residents are going through difficult times or displaying challenging behaviours. There's a welcoming atmosphere that extends to visitors too, making family time feel natural and relaxed.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2024-01-04

  • Is this home safe?

    Good
    The inspection rated the Safe domain as Good. This means inspectors did not identify significant concerns about how risks are managed, how medicines are handled, or how the home responds to safeguarding concerns. Beyond the Good rating itself, the published report does not include specific observations about staffing levels, falls management, infection control practices, or night cover. The home is registered for 41 residents across a mixed client group including people living with dementia.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This covers whether staff have the training they need, whether care plans are detailed and kept up to date, whether residents have good access to GPs and other health professionals, and whether food meets individual needs. The published report does not include specific evidence on any of these areas: no detail on training completion, no mention of care plan reviews, no observations about mealtime support, and no evidence of healthcare professional involvement.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. Inspectors did not raise concerns about staff attitudes, dignity, or respect. The published text does not include direct observations of staff interactions, resident testimony about how they are treated, or specific examples of how dignity is maintained in practice. No quotes from residents or relatives were included in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether the home meets individual needs, whether activities are meaningful and varied, whether residents can make choices about their daily lives, and whether complaints are handled well. The published report contains no specific detail on any of these areas: no activity schedule, no evidence of individual engagement, no mention of how the home handles complaints, and no testimony from residents about whether they feel their preferences are respected.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The registered provider is GB Healthcare Group Ltd, with Mr Thanabalasingam Shankar named as the nominated individual. A Good rating in this domain means inspectors found the governance and management arrangements to be satisfactory. The published report contains no detail about the registered manager's tenure, staff culture, how the home handles feedback, or whether staff feel able to raise concerns.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Cottingham Hall provides specialist care for adults over and under 65, including those living with dementia or physical disabilities. For residents with dementia, the team shows particular skill in managing changing needs and behaviours with patience and understanding. The flexible approach to routines works especially well for those whose patterns may differ from traditional schedules. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Cottingham Hall achieved a Good rating across all five inspection domains in November 2023, which is a positive baseline, but the published inspection text contains very limited specific detail, observations, or testimony, so scores reflect general positive findings rather than strong confirming evidence.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the warmth they feel from the moment they arrive. Staff show real patience and understanding, particularly when residents are going through difficult times or displaying challenging behaviours. There's a welcoming atmosphere that extends to visitors too, making family time feel natural and relaxed.

Lens 02

What inspectors have recorded

The team adapts daily routines around each resident's preferences — whether that's meal times, activities, or sleep patterns. They work with families to create meaningful moments, organising birthday celebrations and gatherings that bring everyone together. This individualised approach extends through every aspect of care, including maintaining dignity during the most difficult times.

Lens 03

How it sits against good practice

It's this combination of professional care and genuine flexibility that helps residents feel truly at home here.

DCC Recommendation

Worth a visit

Cottingham Hall, on Hull's Cottingham Road, was rated Good across all five inspection domains at its last inspection in November 2023, with the report published in January 2024. This is a positive result: inspectors found no significant concerns in safety, effectiveness, care quality, responsiveness to residents, or leadership. The home is registered for 41 beds and cares for adults over and under 65, including people living with dementia and those with physical disabilities. The main limitation for families is that the published inspection text contains very little specific detail: no direct quotes from your parent's perspective, no named observations of staff interactions, and no specifics about food, activities, night staffing, or dementia environment. A Good rating tells you the home passed; it does not tell you what daily life looks like. Before making a decision, visit during the mid-morning activity period, ask to see last week's actual staffing rota including nights, and ask how many permanent staff work regularly on the dementia unit.

The three questions to ask when you visit

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In Their Own Words

How Cottingham Hall describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cottingham Hall says about itself

Where flexible routines and genuine warmth create real comfort

Cottingham Hall – Your Trusted residential home

When your loved one needs care that truly adapts to who they are, finding the right place feels crucial. Cottingham Hall in Hull understands this deeply, creating an environment where residents' individual rhythms and preferences shape each day. The team here has built something special — a place where flexibility meets genuine care.

Care & specialisms

Who they care for

    Cottingham Hall provides specialist care for adults over and under 65, including those living with dementia or physical disabilities.

    How they describe their dementia care

    For residents with dementia, the team shows particular skill in managing changing needs and behaviours with patience and understanding. The flexible approach to routines works especially well for those whose patterns may differ from traditional schedules.

    “It's this combination of professional care and genuine flexibility that helps residents feel truly at home here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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