Dementia Care Home

East Dean Grange Care Home

Lower Street, Eastbourne, Sussex, BN20 0DE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2025-05-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the home as clean, comfortable and safe — the kind of environment where residents can feel secure. The introduction of a dedicated activities coordinator has meant residents now have access to individualised activities tailored to their different needs and abilities.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2025-05-14 Report published 2025-05-14

  • Is this home safe?

    Good
    East Dean Grange Care Home was rated Good for safety at its inspection on 14 May 2025. The published report does not include detailed narrative on specific safety observations, staffing ratios, medicines management, or falls recording. The home is registered and active with no dormancy concerns noted. A registered manager is confirmed in post, which is a basic but important safety governance marker. Beyond these headline facts, the published inspection text does not provide further detail on how safety is maintained day to day.
    Verified by inspector
  • Is the care effective?

    Good
    East Dean Grange Care Home was rated Good for effectiveness at its inspection on 14 May 2025. The home is registered to provide care for people living with dementia, mental health conditions, physical disabilities, and sensory impairments, which requires staff to hold relevant training and maintain up-to-date knowledge. The published inspection text does not include specific observations about care plan quality, dementia training content, GP access arrangements, or food provision. The Good rating indicates inspectors were satisfied, but the evidence base visible in the published report is limited.
    Verified by inspector
  • Is this home caring?

    Good
    East Dean Grange Care Home was rated Good for caring at its inspection on 14 May 2025. The published report does not include specific inspector observations of staff interactions, quoted testimony from people living at the home or their families, or examples of how dignity and privacy are protected in practice. The Good rating indicates inspectors were satisfied with the standard of caring observed. Without further published detail, it is not possible to describe specific moments of good practice from this inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    East Dean Grange Care Home was rated Good for responsiveness at its inspection on 14 May 2025. The home is registered to provide care for a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments, which requires responsive, individually tailored support. The published inspection text does not include specific detail on activity provision, how individual preferences are met, or how end-of-life care is approached. The Good rating confirms inspectors were satisfied, but no supporting examples are visible in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    East Dean Grange Care Home was rated Good for well-led at its inspection on 14 May 2025. Ms Anita Nepali is the named registered manager and Ms Shelina Amershi is the nominated individual, indicating clear lines of accountability are in place. The published inspection text does not include detail on the manager's tenure, how the management team supports staff, how governance systems operate, or how the home responds to complaints and feedback. The Good rating confirms inspectors were satisfied with leadership, but no further supporting detail is visible in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults both under and over 65, including those with sensory impairments, physical disabilities, mental health conditions and dementia. For people living with dementia, a focus on individual activities and a calm, reassuring environment can create the stability and routine that make a real difference to daily life. The published inspection findings do not include specific detail on how this is delivered at East Dean Grange Care Home, so ask the manager and activity coordinator to describe what a typical day looks like for someone living with dementia when you visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

East Dean Grange Care Home was rated Good across all five inspection domains in May 2025, which is a positive and stable finding. The scores reflect that the inspection confirmed good practice at a headline level, but the published report contains limited specific observations, direct quotes, or detailed examples that would push scores higher.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the home as clean, comfortable and safe — the kind of environment where residents can feel secure. The introduction of a dedicated activities coordinator has meant residents now have access to individualised activities tailored to their different needs and abilities.

Lens 02

What inspectors have recorded

The new management has focused on building confidence through practical improvements like ongoing staff training and professional uniforms. Families have noticed the difference — describing care staff as kind, friendly and hardworking, with a more professional approach to their daily work.

Lens 03

How it sits against good practice

While any period of change can feel unsettling, the signs at East Dean Grange suggest a home that's working hard to build something positive for its residents.

DCC Recommendation

Worth a visit

East Dean Grange Care Home, in Lower Street, Eastbourne, was rated Good across all five inspection domains at its most recent assessment on 14 May 2025. The home is registered for 30 beds and provides care for adults living with dementia, mental health conditions, physical disabilities, and sensory impairments. A named registered manager and nominated individual are confirmed in post, which indicates a clear accountability structure. The Good rating across every domain is a positive and stable finding for a home of this size and specialism range. The main limitation of this report is that the published inspection text is brief and does not include specific observations, staff or resident quotes, or detailed examples from inside the home. That means the Good rating is confirmed but the evidence behind it is not visible to families reading this. Before you make a decision, visit the home and use the checklist questions above: ask about night staffing numbers, how dementia care is delivered day to day, how often care plans are reviewed, and what the activity programme looks like in practice. A Good rating tells you the home met the standard; a visit will tell you whether it feels right for your parent.

The three questions to ask when you visit

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In Their Own Words

How East Dean Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What East Dean Grange Care Home says about itself

Finding steady ground after a period of change

Compassionate Care in Eastbourne at East Dean Grange Care Home

When care homes go through management changes, families naturally worry about what it means for their loved ones. East Dean Grange Care Home in Eastbourne has recently navigated such a transition, with families reporting that the new leadership has brought a reassuring sense of calm and professionalism to the home.

Care & specialisms

Who they care for

    The home provides care for adults both under and over 65, including those with sensory impairments, physical disabilities, mental health conditions and dementia.

    How they describe their dementia care

    For people living with dementia, a focus on individual activities and a calm, reassuring environment can create the stability and routine that make a real difference to daily life. The published inspection findings do not include specific detail on how this is delivered at East Dean Grange Care Home, so ask the manager and activity coordinator to describe what a typical day looks like for someone living with dementia when you visit.

    “While any period of change can feel unsettling, the signs at East Dean Grange suggest a home that's working hard to build something positive for its residents.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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