Dementia Care Home

Eastcote Park Care Home

Knowle Road, Solihull, West Midlands, B92 0JA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2022-05-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the genuine warmth they feel here. Staff greet everyone with real friendliness, whether they're entertainers setting up for an afternoon show or church volunteers arriving for Sunday service. The activities team works hard to match events to what residents actually enjoy, creating programmes that reflect individual interests rather than generic schedules.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality58
  • Healthcare65
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-05-25

  • Is this home safe?

    Good
    The inspection rated the Safe domain as Good in May 2022. This means inspectors did not find significant concerns about staffing, medicines management, safeguarding, or infection control at the time of the visit. However, the published report contains no specific observations, incident data, or staff ratios to give this rating detailed context. The last published review of monitoring data took place in July 2023, and no concerns were identified at that point either.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good in May 2022. This domain covers staff training, care planning, access to healthcare professionals, and nutrition and hydration. Dementia is listed as a specialism of the home, which means the inspection would have considered whether staff have the skills and knowledge to care for people living with dementia. No specific training records, care plan examples, or healthcare outcomes are described in the published report.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good in May 2022. This domain covers staff warmth, respect for dignity and privacy, and whether people are supported to maintain their independence. It is the domain most closely aligned with the day-to-day experience your parent would have at Eastcote Park. No direct inspector observations, resident quotes, or family testimony are recorded in the published report text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good in May 2022. This domain covers whether the home tailors care to individuals, provides meaningful activities, responds to complaints, and plans for end-of-life care. Dementia and physical disabilities are both listed as specialisms, which means the home should have considered how to make activities and daily life accessible to people with varying levels of ability. No specific activity programmes, individual engagement examples, or complaint outcomes are described in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good in May 2022. A named registered manager, Mrs Caroline Louise Morse, and a nominated individual, Mrs Carole Hunt, are confirmed in post. The home is operated by Eastcote Care Limited. Good governance at the Well-led level means inspectors were satisfied that systems for oversight, accountability, and continuous improvement were in place. No specific examples of quality improvement actions, staff feedback mechanisms, or governance outcomes are described in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults over 65 and under 65, including those living with dementia or physical disabilities. For residents living with dementia, the home's strong focus on meaningful activities and maintaining community connections can help preserve familiarity and routine. The welcoming approach extends to all residents, with staff adapting their support to individual needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Eastcote Park Care Home was rated Good across all five inspection domains in May 2022, which places it in a solid position, but the published report contains limited specific detail, direct observations, or resident testimony to push scores higher. Families should use a visit to gather the evidence the inspection text does not provide.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the genuine warmth they feel here. Staff greet everyone with real friendliness, whether they're entertainers setting up for an afternoon show or church volunteers arriving for Sunday service. The activities team works hard to match events to what residents actually enjoy, creating programmes that reflect individual interests rather than generic schedules.

Lens 02

What inspectors have recorded

Staff here seem to understand that good care means more than just meeting basic needs. They coordinate smoothly with visiting services, support external activity providers, and maintain that friendly, approachable manner that puts everyone at ease. The reception team, care staff and activities coordinators all share this welcoming approach.

Lens 03

How it sits against good practice

If community spirit and varied daily activities matter to you, Eastcote Park might be worth exploring.

DCC Recommendation

Worth a visit

Eastcote Park Care Home, on Knowle Road in Solihull, was rated Good across all five inspection domains at its last inspection in May 2022. The home is registered to provide care for up to 50 people, including older adults, people under 65, people living with dementia, and people with physical disabilities. A named registered manager and nominated individual are confirmed in post, which is a positive governance indicator. The main limitation of this report is that the published inspection text is brief and contains no direct observations, resident or family testimony, or specific examples of how care is delivered day to day. Every score in this report is based on domain ratings alone rather than detailed evidence, which means there is genuine uncertainty about what life at Eastcote Park looks like in practice. On a visit, pay close attention to how staff interact with your parent in corridors and communal areas, ask to see the weekly activity schedule and the actual staffing rota for the past week, and ask specifically how dementia care is tailored to individuals given that is a listed specialism of the home.

The three questions to ask when you visit

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In Their Own Words

How Eastcote Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Eastcote Park Care Home says about itself

Where community connections bring daily life to vibrant colour

Dedicated residential home Support in Solihull

At Eastcote Park Care Home in Solihull, the calendar stays wonderfully full. Regular performers drop by for singalongs, church groups hold services in the lounge, and visiting companions become part of the weekly rhythm. This West Midlands home has built something special — a place where outside connections enrich each day.

Care & specialisms

Who they care for

    The home provides care for adults over 65 and under 65, including those living with dementia or physical disabilities.

    How they describe their dementia care

    For residents living with dementia, the home's strong focus on meaningful activities and maintaining community connections can help preserve familiarity and routine. The welcoming approach extends to all residents, with staff adapting their support to individual needs.

    “If community spirit and varied daily activities matter to you, Eastcote Park might be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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