Dementia Care Home

Eastlands Care Home in Sutton-in-Ashfield – Exemplar Health Care

Kingfisher Way, Sutton In Ashfield, Nottinghamshire, NG17 4BR

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-11-04

Save Eastlands Care Home in Sutton-in-Ashfield – Exemplar Health Care to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

STAGE 4 — RESEARCHING CARE HOMES

Visit homes. Compare them side by side. Choose with confidence.

Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.

Two people reviewing notes together
STAGE 4 OF 6

The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.

Not a feeling. A verdict.

Start my shortlist →

Free · Independence Gauranteed

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-11-04

  • Is this home safe?

    Good
    Safe is rated Good at the September 2022 inspection, an improvement from the previous Requires Improvement rating. The published summary does not reproduce specific findings about medicines management, falls recording, or infection control, but the overall domain improvement suggests concerns identified previously have been resolved. The home is registered to provide nursing care, which means a registered nurse should be on duty at all times. No information about night staffing ratios or agency staff usage is available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    Effective is rated Good, covering training, care planning, nutrition, and healthcare access. The home holds specialist registration for dementia and mental health conditions, meaning it is expected to demonstrate appropriate knowledge and practice in these areas. No specific detail about training content, GP visit frequency, or care plan review processes appears in the available summary. The previous Requires Improvement rating may have included concerns about effectiveness, which appear to have been addressed by the time of the 2022 inspection.
    Verified by inspector
  • Is this home caring?

    Good
    Caring is rated Good, covering staff warmth, dignity, respect, and support for independence. The published summary does not reproduce any direct quotes from residents or relatives, or specific inspector observations about how staff behaved during the visit. The previous rating is not specified at domain level in the available text, but the overall improvement to Good suggests that any concerns about care quality have been addressed. No specific information about how staff support residents with dementia who cannot always express their needs verbally is available.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive is rated Good, covering activities, engagement, individuality, and end-of-life care. The home's small size (20 beds) and its range of specialisms suggest it is expected to tailor care to a diverse group of residents, including those with dementia, mental health conditions, and physical disabilities. No detail about the activities programme, how one-to-one engagement is provided, or how end-of-life wishes are recorded is available in the published summary. The improvement from the previous rating suggests that responsiveness to individual needs has improved.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led is rated Good, and a named Registered Manager (Mrs Debbie Anne Smith) and Nominated Individual (Ms Selina Wall) are formally in post. The improvement from Requires Improvement to Good across all domains is itself a marker of effective leadership responding to previous concerns. A monitoring review in July 2023 found no evidence to change the Good rating. No detail about management visibility, staff culture, how concerns are raised, or how families feed back is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Eastlands has experience supporting residents with complex needs, including dementia and mental health conditions. They also care for people with physical disabilities, adapting their approach to each person's requirements. For residents living with dementia, the home provides specialist support tailored to each stage of the condition. The team works to maintain residents' independence and quality of life through appropriate care approaches. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Eastlands has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the inspection report available contains limited specific detail, observations, or direct testimony, so scores reflect confirmed improvement without the granular evidence that would push them higher.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Eastlands, on Kingfisher Way in Sutton in Ashfield, was rated Good across all five inspection domains at its September 2022 inspection, a genuine improvement from its previous Requires Improvement rating. A monitoring review in July 2023 found no evidence to change that rating. The home is a small service of 20 beds with specialisms in dementia, mental health, physical disabilities, and nursing care for both working-age adults and older people. Having a named, registered manager in place and having sustained improvement across all domains are both positive signs. The main limitation for families is that the publicly available inspection summary contains very little specific detail: no direct quotes from residents or relatives, no named observations from inspectors, and no figures for staffing levels or training completion. Every domain has earned a Good rating, but it is not possible from this text alone to judge how strong the evidence behind each rating is. When you visit, ask to see the most recent staff rota for a weekday and a weekend night shift, ask what specific dementia training staff have completed and when, and spend time observing how staff interact with your parent in a corridor or common area, not just in a formal meeting room.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Eastlands Care Home in Sutton-in-Ashfield – Exemplar Health Care measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Eastlands Care Home in Sutton-in-Ashfield – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Eastlands Care Home in Sutton-in-Ashfield – Exemplar Health Care says about itself

Specialist support for complex needs in Sutton In Ashfield

Nursing home in Sutton In Ashfield: True Peace of Mind

Eastlands in Sutton In Ashfield provides residential care for people with a wide range of support needs. The home welcomes both younger adults under 65 and older residents, offering specialist care for those living with dementia, mental health conditions and physical disabilities.

Care & specialisms

Who they care for

    The team at Eastlands has experience supporting residents with complex needs, including dementia and mental health conditions. They also care for people with physical disabilities, adapting their approach to each person's requirements.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist support tailored to each stage of the condition. The team works to maintain residents' independence and quality of life through appropriate care approaches.

    “If you're looking for residential care that can support complex or changing needs, Eastlands welcomes your enquiry.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Visiting care homes? Here are the 12 questions the brochure won't answer.

    Staff at night, actual activities logs, real rooms not show rooms, inspection reports, and the full fee breakdown, a printable checklist with a comparison grid. Score each home 1–5. Compare side by side. Take it to every visit.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept