Alder House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-05-01
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People often mention how staff take time to build real relationships with both residents and their families. Visitors notice residents looking smart and well-presented, treating each person with genuine respect. The warmth extends beyond just the staff — families describe an atmosphere where everyone feels included and valued.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-05-01
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The published report does not include specific information about care plan quality, GP access arrangements, dementia training content, food provision, or how the home monitors and responds to changes in people's health. The home supports people with a wide range of complex needs, including dementia, mental health conditions, and physical disabilities, so the depth of specialist training is an important question.Is this home caring?
The inspection rated this domain Good. The published report does not include direct observations of staff interactions, resident or relative testimony about kindness or dignity, or specific examples of how the home supports people to maintain independence and privacy. A Good rating in this domain means inspectors were satisfied, but the detail behind that judgement is not available in the published text.Is the home responsive?
The inspection rated this domain Good. The published report does not include detail about the activities programme, how the home tailors engagement to individuals with different levels of ability, how complaints are handled, or how end-of-life care is planned and delivered. For a 60-bed home supporting people with dementia, mental health conditions, and physical disabilities, meaningful daily activity and individual engagement are particularly important to explore.Is the home well-led?
The inspection rated this domain Good. Mrs Hayley Jane Wood is named as the registered manager and Mrs Natasha Southall as the nominated individual for the provider, Avery Homes TH Limited. The published report does not include specific observations about the manager's visibility, how staff are supported to raise concerns, how the home uses audits or incident data to drive improvement, or how families are kept informed and involved.
Source: CQC inspection report →
What the evidence base says
Alder House supports adults both under and over 65 with various needs including dementia, mental health conditions, physical disabilities, and sensory impairments. The home accepts residents with dementia, though families should discuss specific needs during their visit. Staff work to keep residents with dementia engaged through the day's activities and social programs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Alder House Care Home received a Good rating across all five inspection domains in February 2024, which is a solid foundation. However, the published inspection report contains very limited specific detail, so the score reflects the rating itself rather than rich observational evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People often mention how staff take time to build real relationships with both residents and their families. Visitors notice residents looking smart and well-presented, treating each person with genuine respect. The warmth extends beyond just the staff — families describe an atmosphere where everyone feels included and valued.
What inspectors have recorded
Staff here seem to understand what matters most to families — knowing their loved ones are safe and engaged. The team organizes activities throughout the day, from structured programs to spontaneous outings. While one family experienced serious concerns about supervision and complaint handling, most describe feeling confident in the care provided.
How it sits against good practice
Every family's situation is unique — visiting Alder House will help you understand if it's the right fit for your loved one's specific needs.
Worth a visit
Alder House Care Home, on Nottingham Road in Nottingham, was rated Good across all five inspection domains following an assessment on 19 February 2024. The home is run by Avery Homes TH Limited and has a named registered manager in post. It is registered to support up to 60 people across a wide range of needs, including dementia, mental health conditions, physical disabilities, and sensory impairments. The main limitation of these findings is that the published report provides very little specific observational detail, resident or family testimony, or concrete examples of how care is delivered day to day. A Good rating is encouraging, but it tells you the home met the threshold, not how it feels to live there. Before making a decision, visit in person, ask to see last week's actual staffing rota (counting permanent versus agency names on night shifts), and observe how staff speak to and respond to the people who live there during an unannounced or spontaneous visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Alder House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Alder House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents stay busy and families find reassurance in Nottingham
Residential home in Nottingham: True Peace of Mind
Families describe feeling genuinely welcome when they walk through the doors at Alder House Care Home in Nottingham. The home creates an atmosphere where residents stay engaged throughout their day, whether they're watching films in the cinema room or tending the gardens. Many families talk about the relief they feel knowing their loved ones are settled here.
Who they care for
Alder House supports adults both under and over 65 with various needs including dementia, mental health conditions, physical disabilities, and sensory impairments.
The home accepts residents with dementia, though families should discuss specific needs during their visit. Staff work to keep residents with dementia engaged through the day's activities and social programs.
“Every family's situation is unique — visiting Alder House will help you understand if it's the right fit for your loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Alder House Care Home received a Good rating across all five inspection domains in February 2024, which is a solid foundation. However, the published inspection report contains very limited specific detail, so the score reflects the rating itself rather than rich observational evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
People often mention how staff take time to build real relationships with both residents and their families. Visitors notice residents looking smart and well-presented, treating each person with genuine respect. The warmth extends beyond just the staff — families describe an atmosphere where everyone feels included and valued.
What inspectors have recorded
Staff here seem to understand what matters most to families — knowing their loved ones are safe and engaged. The team organizes activities throughout the day, from structured programs to spontaneous outings. While one family experienced serious concerns about supervision and complaint handling, most describe feeling confident in the care provided.
How it sits against good practice
Every family's situation is unique — visiting Alder House will help you understand if it's the right fit for your loved one's specific needs.
Worth a visit
Alder House Care Home, on Nottingham Road in Nottingham, was rated Good across all five inspection domains following an assessment on 19 February 2024. The home is run by Avery Homes TH Limited and has a named registered manager in post. It is registered to support up to 60 people across a wide range of needs, including dementia, mental health conditions, physical disabilities, and sensory impairments. The main limitation of these findings is that the published report provides very little specific observational detail, resident or family testimony, or concrete examples of how care is delivered day to day. A Good rating is encouraging, but it tells you the home met the threshold, not how it feels to live there. Before making a decision, visit in person, ask to see last week's actual staffing rota (counting permanent versus agency names on night shifts), and observe how staff speak to and respond to the people who live there during an unannounced or spontaneous visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Alder House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Alder House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents stay busy and families find reassurance in Nottingham
Residential home in Nottingham: True Peace of Mind
Families describe feeling genuinely welcome when they walk through the doors at Alder House Care Home in Nottingham. The home creates an atmosphere where residents stay engaged throughout their day, whether they're watching films in the cinema room or tending the gardens. Many families talk about the relief they feel knowing their loved ones are settled here.
Who they care for
Alder House supports adults both under and over 65 with various needs including dementia, mental health conditions, physical disabilities, and sensory impairments.
The home accepts residents with dementia, though families should discuss specific needs during their visit. Staff work to keep residents with dementia engaged through the day's activities and social programs.
Management & ethos
Staff here seem to understand what matters most to families — knowing their loved ones are safe and engaged. The team organizes activities throughout the day, from structured programs to spontaneous outings. While one family experienced serious concerns about supervision and complaint handling, most describe feeling confident in the care provided.
The home & environment
The home has invested in spaces that give residents variety in their day. There's a cinema for film afternoons, gardens for those who enjoy being outdoors, and a library for quieter moments. Families appreciate practical touches like the on-site hairdressing services that help residents feel their best.
“Every family's situation is unique — visiting Alder House will help you understand if it's the right fit for your loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
